Sirenity R.
Google
I called to report that the seafood I ordered was discolored, mushy and had a bad taste. I ended up throwing it away after taking photos because it didn’t seem safe to eat. When I called for a partial refund, I spoke with three different managers, and each one was unprofessional and dismissive.
They told me I needed to bring the food back to get a refund, even though I clearly explained that I had photo proof and had already disposed of it for health reasons. The way they handled the situation showed a real lack of care for their customers or food safety.
I would not recommend ordering from this place, especially given how poorly they deal with complaints and quality issues.