Jules Undersea Lodge

Had the opportunity to dive at Jules lagoon to complete my sons open water check out dives. The staff couldn’t be more accommodating and friendly. The equipment we rented was fantastic and we were able to get in the water very quickly because the staff was so organized. If your in the keys check out this spot they have an underwater hotel suite also that blew me away…

Amazing experiance, rick is amazing! Amazing underwater hotel! The dive is a bit creepy following the rope, it pretty deep to the unber side bit once your in your mond is blown,

Always an amazing spot. Teresa runs the lagoon and is always wonderful to us. Great spot to take students for an easy dive training day.

Wow just wow! Took my boyfriend to spend his birthday underwater. Our dive instructor Ricky- was great. We did the discovery course and then went down. I felt safe from the instruction. The hotel is much larger than I thought. Great air circulation and lots of snacks. We had pizza delivered and also a birthday cake. All was great. |Surprisingly the internet is really strong! Could FaceTime! The bedrooms can be nosey so maybe bring ear plugs. It didn’t bother us. We brought a GoPro and our dive instructor took videos that were great. The water was murky but the pics were great. |It is pricy but an adventure worth a lifetime. Highly recommend

It was fun but it had a under water room and it was scary

I booked the aquanaut package with the lodge months ago and have been looking forward to my stay. Because of bad weather, an activity I had reserved for the days leading up to my stay at the lodge was canceled. So, I thought I would call the lodge today to see if they had room for me a day or two earlier than I had planned. The person I initially spoke to said she wasn't sure if they could accommodate me arriving early but would check with her boss. I told her that was fine but that it wasn't a big deal if they couldn't fit me in early and I would see them on my scheduled arrival date. I used those exact words: "No big deal." I received a call from Teresa a few minutes later. After customary phone greetings, she abruptly launched into a long reprimand regarding "this is why [they] ask guests to plan ahead" and if I was "having a hard time...". Dumbfounded, I finally cut her off and told her no one was having "a hard time" but then asked what they do for guests who can't make it to the lodge after their deposit refund window has ended because my desire to visit the lodge at that point was nonexistent. When Theresa said the trip could be rescheduled for a later date without even selecting a future date, I took that offer as I have no desire to give the lodge any more of my money at this time. I am regretful that I ever gave the lodge a dime as I have no interest in ever completing my booking at this point.

What a unique adventure. We had a great time. Everyone there was super friendly and took great care of us. We dove down to the lodge around lunch time and they had lunch waiting for us when we arrived. There were diving classes happening that same day so once we made it to the lodge we stayed because it was too murky to see anything if we ventured out again. Inside there was a kitchen/sitting area with a couch tables and TV. We watched TV all night. The team delivered pizza and salads to us that night by diving them down to us. Two bedrooms were on the opposite side with two bunk beds. Bottom bunk is big enough for 2. They can and helped us get ready to dive out the next morning around 8:00 am. No safety stop necessary. You just can't fly or dive again for 24 hours. It was 70 degrees inside the lodge. Some of the scuba class students swam past our bubble window while we were watching TV so that was cool. There is also a shower down there you can rinse off for the night.

I was in Key Largo for three days to go Scuba Diving but it was windy and no boats were going out for the three days I was here. I was able to use this location to take some of my specialty dives towards my Advanced Open Water Certification. It was a great place to practice Navigation, Buoyancy and Fish Identification. Nice private Lagoon with friendly management and they do have an underwater lodge that you can stay in which is awesome IMO.

I have been here several times, and also we had a company event here. The beers here are top notch. They often have things on tap you can only find in Germany. The space is huge, misleadingly large. The staff is fantastic and nice. The food I have tried was decent, but I didn't really eat a meal here before. Good spot, I would come back.

We found out about Jules lodge online. The concept of a lodge you scuba to enter is so unique, we knew we wanted to try it. Some people have made comments about rude personnel but I found she was more blunt than rude. She told me before I even booked that visibility could be a concern. We decided to book anyhow. Once we arrived she does like to make sure that all bases are covered. She's not rude, she is thorough. And for that, all divers should be appreciative. The visibility wasn't great but we still saw a school of parrot fish, a stone crab, and several other fishes. The real experience is knowing you are inside an underwater structure and being able to watch fish out the large windows. Riky was our dive master and was very personable. He helped us with our equipment and was an enjoyable person to visit with. He was calm and assured and made you feel comfortable. He told you exactly what to do and pointed out interesting sites. Anyone wanting a unique experience should definitely go. It's a little pricey but you can't do this anywhere else. Well worth the money!

Saturation divers unite! JULs needs to create some excitement. I will do another full 24 hours underwater here. WiFi: Ask to see if they remedied this problem. Food: Get the filet mignon. Next time, I intend to buy two such steaks. It was absolutely delicious. But, I will tell you I was deeply disappointed when the server who brought the meals, sat down and did not leave the underwater lodge. Why sit in the mess and stare? Imagine room service doing this. That was just weird. JULs, just leave a receptacle for bussing later, like in the morning when breakfast is delivered. The other snack items had minimal variety. It didn't seem like there was enough variation with the snack food. Having a lot of food on your plate is far more appropriate than not having enough to eat when freshly made hot food is far out of reach. JUL's provides a lot of common sense for maritime safety. However, I didn't see how asking was going to make a difference because the meals come from a facility topside. Tropical Vacations: Get covered with trip insurance. Bad weather can cancel flights to Miami. It does not seem reasonable to believe you can expect to check-in late even though you paid for the adventure. I strongly recommend spending the night at the Marriott so you have no stress about arriving to JUL's on-time. How JUL's has not partnered with their neighbours seems like such a obvious marketing oversight. They didn't even have a Town Car or limo contracted for airport access. Photo Opportunities: Plenty. Start taking pics as soon as you arrive. It would be so easy to have a fixed video camera recording guests suiting up, donning the dive gear and making the initial descent. The dive master should have a few cameras going on all dives to record the guests and the dive itself. A camera in the airlock and another in the real lab's airlock, and more on the lab supports; these cameras could provide the content for a DVD that is presented to each diver when they leave. The people working here need to make every guest feel important and recognize them as a rare breed of adventures. Gift Shop: Nothing in the gift shop impressed me. A serious Columbia or Patagonia logo Jack is what adults want, not a screen print T-shirt. I would have enjoyed a comfortable jumpsuit that astronauts, or aquanauts wear on station WITH a graphic logo embroidered. For the money I spent on reserving the entire lodge, dinner, and a visit with the scientists in a working underwater marine lab, I never thought I would be saying good-bye without a significant souvenir. Safety: As an experienced SCUBA diver, I was very comfortable. However, I do not recall reviewing emergency plans with anyone. The phone, as I do recall, was manned with support staff on the surface. There was a very overstated concern with personal health. You'll be reminded many times not to go very far above or below sea level after leaving, depending on a few factors. Key Largo seems centrally located for continuing a Florida vacation. Exploring & Critters: The larger fish that hangout under and near JUL's are not skittish. That JUL's had not created an underwater museum or an underwater geocashe search course seems lazy. I didn't dive unless the divemaster/scientist came as scheduled. He was the only person that impressed me as customer service proficient. He loved being underwater. He liked people. He had fun telling his story about the current projects, and technologies, giving demonstrations. He let me operate a small submersible ROV so I could simulate performing a task he does from his lab. Later, after donning the dive gear, he gave the escort back to the proximate underwater lodge, the habitat in the website photos and illustration. An example of their self-centered view of customer service are their closed dates. Imagine a motel or hotel telling you they are closed on the holidays. Prices go up; lodging is not "closed." I don't understand. The JUL's website indicates -- We will be CLOSED on these days:  November 26, 2015 December 23 - 28, 2015 December 31, 2015 January 1, 2016 I qualified for the PADI Aquanaut Speciality, although I never received the card. They didn't process the paperwork in my behalf (they expected me to do that while on a planned international vacation). If they continue this, try your best to mail the forms before leaving Key Largo. This is a highly valued once in a lifetime experience for most JUL's guests. Entertainment: This topic leaves much to be desired: The Abyss, again. Really? Why? Show me something meaningful. Fish living here do not hang-out by the big glass porthole. Is there nothing to attract and keep fish near this view to the outside? My expectations were exceeded in terms of living underwater. I can do this. And I could live in the confines of a spacecraft too, now I'm sure. If more adults did this, and JUL explained how this confined space is like life on the surface, more people might stop taking their existence for granted.

We took the eco tour with captain Ralph. We had a blast. We saw manatees and dolphins. So many birds! Thank you CaptAin Rlph!

Jules is a small hotel "underwater", the lodge is located in Key largo and it was my first Dive site. I cannot tell you that you will have a great dive here. The visibility in here is as good as the visibility you'll have at an enclose bay or canal to say the least. there were absolutely no fish here or anything to look at, there is an occasionally "very rare" manatee that comes in to hang out but that's about it. The lodge is located at about 24-30 feet of water, during our dive we went around the lodge and dove into a small underwater cavern type that leads into one of the capsules. I was not too impressed honestly for what they charge you stay in a cramp cubicle/capsule which has a small uncomfortable bed, doesn't smell clean and you have no chance what so ever to see any animal live because its enclose on murky bay water, since its not on a channel or close to open water there is no marine life here. Do not expect a Maldives type of experience you will be very very ,very disappointed. What made the day was probably that weird guy we saw in a speedy through one of the hotel underwater viewing windows. Other than that Jules left a longing for a.... what's next...and a is this it? If you want my true most honest opinion, I wouldn't stay here even if it was offered free. I think I will feel claustrophobic and asphyxiated, plus bored because there is nothing to keep you interested in return for the lack of everything else.

This place sucks. I would not stay or dive here for free. The diving is sub par and the visibility is horrible.We were forced there when our drive is canceled due to high seas. Our instructor rightly recommended that we do not try to challenge the 5 foot swells as new divers. We were so very disappointed that the visibility lack of sea life and rude people and the gift shop abysmal. Avoid this dump at all costs. Would love to give it zero stars but I'm forced to give it one.

Jules is such a great experience for any age. If the ocean is rough you are guaranteed a great dive here. You don't catch the rough seas and a great place for a new timer also. Teresa and Deb are wonderful staff members that make your time there a life time memory. The underwater lodge is an experience that needs to be on everyone's bucket list.

This is a very small Lagoon to dive in. Very low visibility. It would not be so bad if the people there were halfway polite. We encountered rude staff and very unprofessional behavior. Do not expect a full cylinder of air.

I am a scuba instructor, and I have visited Jules' Undersea Lodge three times to conduct training programs. It has good areas to set up equipment, plus the necessary amenities (restrooms, showers, etc.), and most importantly, it is a good, controlled environment for working with students. Most recently, I used it for teaching beginner technical diving skills. There are a few things for divers to see, and it is a good place to get tuned up before getting out into the ocean. Or if the sea conditions are bad, this is a good backup place to work on a class. Added bonus: there's quite a bit of good science and history here if you ask. I've never stayed in the lodge, so I can't offer anything other than it looks like a cool and unique place to stay.