Juliana Hotel Brussels, an SLH Hotel

The staff is very friendly. The decor was tasteful. The room was clean and comfortable. Internet was fast and reliable. The bathroom was spacious. Breakfast was very good. Location was excellent but a short 2-min walk from where any Uber can drop off or pickup. I would stay here again if I am visiting Brussels.

I thoroughly enjoyed my time at this beautiful hotel in central Brussels. Its location is perfect, just minutes away from shopping areas and the public transportation. Inside, everything is luxurious, spotlessly clean, and beautifully maintained. The breakfast buffet was absolutely delicious, with a wide variety of options to suit every taste. The staff were outstanding, always helpful, attentive, and genuinely committed to making guests feel at home. I especially want to mention the gentleman who took breakfast orders each morning when my daughter and I were there. He went above and beyond to ensure we had everything we needed, and his kindness and attentiveness truly made our mornings special. I highly recommend this hotel and will definitely be returning on my next visit to Brussels.

I stayed here with my family of (4) for (3) nights in (2) separate rooms. This was an excellent stay in a very nice boutique type facility. This hotel is VERY quiet and has a chic vibe about it. The rooms are nicely decorated with excellent beds and nice bathrooms (although we were not fans of the "rain" type showerhead). The breakfast is excellent with many options and a high-end feel. The staff was extremely nice and helpful to our family. The location of this facility is slightly odd and it is a bit of a walk from the main train station. The location is a bit "our of the way" and while it opens to a nice plaza with some monuments, it is not a very busy area. The walk to the Grand Place and entertainment in that area is only about 10 minutes and is quite easy. I would stay here again - although it is a bit pricey.

Nowadays all hotels everywhere are overpriced. The difference is all in the details. Juliana hotel was all about details. Great design and very very well maintained. Its all design with wandefull ceilings and spatious rooms. Great location and very wellcomming. I enjoyed it very mich. brussels os not a very fun or wanderful city but this hotel made our trip a lot more plesant.

It really is a beautiful hotel. The location is amazing, right in the middle of the city centre. There are a lot of amanities close by. The moment you step in it feels like you've arrived at a luxurious palace. Everything is neat and tidy and made perfect up until the tiniest detail. Even the bathrooms in the lobby are nice. There is also really good security which made us feel safe. We would really recommend going here!

I've stayed at Juliana 10+ times over last year for mix of work / leisure trips and it has been fantastic every time. Its location is a hidden sanctuary-like square in the very centre of the city. The staff give a proper 5* hotel experience (from time to answer phone to bringing milk for a toddler at 3am etc). Whilst small, the gym is open to pool & spa which gives it a really nice vibe. The rooms & bedrooms look beautiful, and function brilliantly (e.g. plug sockets in all the right places, precise temperature controls, lighting which is easy to turn on/off, TV which you can cast to reliably). And the TV remote is housed in its own leather bound box with magnetic hinged lid on the bedside table - ridiculous, and so cute. Highly recommend.

Hotels room are very nice decorated and very comfortable. They have excellent restaurant on the Ground Floor. The only inconvenient is at night you don't feel secure in this area (specially this square). The building is a historical and one of the most beautiful building in the area.

Review of Juliana Hotel: A Disappointing Experience|My stay at the Juliana Hotel was, unfortunately, far from satisfactory, and I cannot recommend this establishment, especially for those expecting a 5-star experience. From the moment I arrived, issues arose that significantly marred my stay.|Firstly, the room I was assigned was noticeably dirty. Dust was visible on surfaces, and the overall cleanliness was subpar for a hotel claiming 5-star status. When I raised this concern with the manager, I was met with an astonishingly dismissive attitude. The manager acknowledged the room's condition but refused to change my room, stating it "wasn't dirty enough" to warrant a switch. This response was not only unprofessional but also unacceptable for a hotel of this supposed caliber. (See attached photo for evidence of the room's condition.)|The bathroom facilities were another point of frustration. The faucets were extremely stiff and difficult to operate, making basic tasks like washing hands unnecessarily cumbersome. This kind of maintenance oversight is inexcusable in a luxury hotel.|The hotel's restaurant was equally disappointing. The food quality was poor, with dishes lacking flavor and presentation. To top it off, during breakfast, I requested a matcha tea, but the staff member preparing it clearly had no idea how to make one properly, resulting in a substandard drink that was barely palatable.|The most egregious issue, however, was the manager's behavior. Not only was the manager rude, but their manners were shockingly poor, showing little regard for guest satisfaction. This lack of professionalism permeated the entire experience, making it clear that the hotel is poorly managed.|In my experience, many 4-star hotels far surpass the Juliana Hotel in cleanliness, service, and overall quality. This establishment does not live up to its 5-star rating and feels more like a poorly run operation. I strongly advise potential guests to look elsewhere for a more pleasant and professional stay. What a truly disappointing experience.|Rating: 1/5