Juliana Hotel Colombo

I booked this hotel for an overnight stay during my office work trip after seeing the photos online—but it was a total disappointment. The room was not clean, the TV remote didn’t work, and the bed sheets were in terrible condition. The bed itself was uncomfortable and not suitable for sleeping. At the reception, they mentioned that hot water was available, but it didn’t work at all. For Rs. 7,500, the experience was very disappointing. Don’t be misled by the photos—they are not accurate. I do not recommend this place to anyone

I stayed at Juliana Hotel during my visit to Colombo and it was a wonderful experience. The location on Galle Road is excellent – very central, close to restaurants, shopping, and only a short drive to Galle Face and the main attractions of the city.||The rooms are clean, comfortable, and well-maintained, offering great value whether you stay for a few hours or overnight. The staff were polite, helpful, and always available whenever I needed assistance.||What I appreciated most was the convenience – easy check-in, straightforward service, and a safe, welcoming environment right in the heart of the city.||If you’re looking for a budget-friendly hotel in Colombo with a great location and reliable service, I highly recommend Juliana Hotel. I will definitely stay here again on my next trip!

I stayed overnight at Juliana Hotel recently and it was a very disappointing experience. I politely asked the staff to provide me with a plate to eat takeaway with, since the restaurant serves only Korean food—of which I do not like. But they refused, citing that plates are only provided to those eating restaurant food. I felt this policy was unreasonable and the attitude uncooperative. I felt disregarded and disrespected as a hotel patron. The absence of simple hospitality and refusal to honor a straightforward request made me feel extremely uncomfortable. I would not recommend this hotel to anyone looking for reasonable service or regard

Absolutely Disgusting Experience – Never Again! We had an extremely unpleasant and disappointing experience at Hotel Juliana. From the moment we entered the room, we were shocked by how dirty and unhygienic everything was. The room was in a filthy condition, with visible dust and grime, and the bathroom had a horrible smell that made it unbearable to use. Despite the cheap quality of the room, the price was much higher than what it was worth. It felt like we were completely cheated. The worst part was that we couldn’t even stay in the first room because of how disgusting it was. When we requested a refund, the receptionist refused, claiming that since we paid by card, they couldn’t process any refunds. Instead, they offered us a room change. We agreed to check the new room before moving, and although it was slightly better, it was still not up to any decent standard. We had no choice but to stay, as we were tired and had no other options. The second room also had dirty bedsheets and pillowcases. We called reception and requested clean linen. We waited for 45 minutes and had to call again. Only after the second call did someone show up—after another 15 minutes—with just one bedsheet and two pillows, which is completely unacceptable. Moreover, the hotel seemed like a hub for prostitution. We noticed several women coming in and out with different men, and it made the environment feel unsafe and extremely inappropriate for families. We were deeply uncomfortable the whole time. It was clear this is not a family-friendly place at all. The staff lacked professionalism, and the service was extremely poor throughout our stay. We truly regret spending our money here. We don’t recommend this hotel to anyone. It was one of the worst experiences we’ve ever had. If we could give zero stars, we would. 😡😡😡😡😡 🤢🤢🤮🤮🤮 🤧

Juliana Hotel is a hidden gem in Colombo! Compared to the pricey hotels nearby, this place is budget-friendly with awesome facilities, renovated rooms, and a perfect location. Staff were warm and welcoming. Great stay — I’ll be back!

This was my second time at Juliana Hotel and it’s even better now! In a city where nearby hotels charge a fortune, Juliana offers amazing value with renovated rooms, all the essentials, and super friendly staff. Perfect location, great service, and budget-friendly — truly the best choice in Colombo! Juliana Hotel Colombo

Im very disappoint about this hotel its looks like rs 1500 /- Badu pot smell is very bad we get for 3 adult they provided us to one bed small room. bathroom is dirty door lock not work.

Before reaching the place, we called and enquired if rooms were available. We reached the place in next 10mins and the receptionist gave a worst replying telling all rooms were booked and we need to wait for 45 mins. Gave rude and improper replies without even apologising for the delay. And entrance lobby was stinking giving very old and stale smell of an abundant building. We also had a look into room doubting if it would be clean. It was even more worst smelling stale. We had to leave that hotel with No option left.