Daz Cruz
Google
The coarse streets and uneven pavements of Vietnam took their toll on one of the SilentMove 360° spinner wheels on my Classic Checked Luggage so The Happiness Team at July told me to come in for an on-the-spot repair once I returned to Melbourne. On Thursday, I visited the Collingwood store and had an urgent need for my case to be returned by Saturday because of my upcoming international departure. I had received no updates, so I headed in to collect my case, assuming they could not repair it in time. As I initially feared, the wheel was not repaired. However, my fear quickly turned to relief and utter joy. July provided a completely new replacement case! Just when I thought I couldn't love a brand anymore, they go and prove me wrong. Beautiful products supported by even more beautiful service. They need to re-name their Happiness Team to the Ecstatically Overjoyed Team!