Jumbo Lobster Restaurant

Arrived at around 12pm on weekday and got a table even without reservation. We were a party of 4 and decided to order the Lunch set menu for 3-4 people. It included a lobster 2.5lbs, a veggies dish and a choice of 6 dim sum dishes. The lobster was perfectly cooked, although we thought the plating was a little funny as the plate was huge so it made the lobster look tiny. Overall, the dim sum dishes were a little disappointing. First of all, some of the dim sum was borderline warm only and not served hot at all. We ordered the Deep fried Seafood Dumpling #17 and there wasn't any traces of seafood in it. It was filled with pork... See photo attached!! (I would call it Fried Glutinous Rice Dumpling 咸水角 instead). So we all found that extremely misleading and was not impressed. Please beware for those who don't eat pork. Out of the 6 dim sum dishes, we all liked the Deep fried shrimps with salad dressing the most as the outer wrapper part was light and crispy. They currently have a senior discount of 15% off if anyone in your party is 60+. An automatic service charge of 12% is added to your bill (which is handwritten). And if you want to pay by credit card, they will add an additional charge of 3%.

My partner and I ordered the combo for 3–4 people because we really wanted to try the bass, crab, and lobster. The food was great overall. The lobster was a bit oily and greasy since it was deep-fried, and the crab was prepared with egg yolk. The combo also came with a vegetable dish and a daily soup, which helped balance out the richness of the seafood. Personally, I enjoyed the steamed bass the most. Service was decent, and there was a mandatory 12% gratuity included. They also offered a small discount for paying with cash. We ended up paying $300 for two people, with some leftovers to take home.

Surf and turf!!! This is the place to go. The dryaged AAA ribeye steak is done to perfection and the lobsters are so fresh. Lobster with salted egg yolk is the best (costs extra but worth it). The lobster roe fried rice was delicious. Joyce, our waitress, was very kind, pleasant and helpful. Good deals now for Seniors, 15% off (they include 12% tips in the bill).

The seafood was pretty fresh, the king crab was great and it was a decent size of 7.16 lbs per the restaurant. The chicken broth was awesome to tee off, then the 16 oz dry aged steak was pretty good, it was cooked medium rare. Perfectly executed. Then comes the king crab claws with Maggie sauce, which were coated with thick flours and then fried. IMHO, if I were to come back again, just get the king crab steamed… like the four course. Then the snow pea tips with king mushroom, which was cooked perfectly too. We also ordered the Fried E-Fu noodles which was great too. The only thing that was a disappointment was the dessert! Melon Jello cut in diamond shapes. That was the worst dessert offered by an expensive meal, at least have the orange flavor red bean soup or some fresh fruits! Also the service was non existent, we literally sat there for 25 mins waiting for dessert, it was like what is going on and no one even checked on us. But I guess that is like working in a huge restaurant with factory line mind mentality. It’s not to satisfy but just get the meal done and over with and move on. Well, it is an experience but an expensive experience in life for a king crab meal.

Visited for the first time on Mother's Day for brunch. We were initially told there was a 2-hour seating limit which was later revised to 1.5 hours. Thankfully we were allowed to dine at our own pace, and there was no pressure to wrap up quickly, which we appreciated. The restaurant was understandably busy, but service was generally attentive and courteous. Most of the staff were professional and well-mannered, though one manager stood out with a noticeably unpleasant attitude which detracted from the otherwise positive experience. The space itself is grand and visually impressive. The soaring ceilings and massive fish tanks spanning two walls create a unique and elegant atmosphere. As for the food, the dim sum was decent, but the standout dishes were the lobster, fried rice, and noodles-all flavorful and satisfying. Pricing felt fair and on par with other seafood restaurants. Overall it was a great visit and I'll definitely be returning. I'd give it 4.5 stars, just shy of perfect, if not for that one manager who took away from an otherwise excellent experience.

When the sign said jumbo lobster i thought it meant the lobsters were 15lbs massive lobsters. But it's actually just a bunch of lobster making up the pounds. Other than that, the food was really fresh and tasted great. The staff were very friendly if you're able to get their attention, they are very busy. The atmosphere was big, bright and clean. They had a wall of aged steaks. I will definitely return again to eat here. Kinda pricey, but worth it.

Be aware of their promos, totally a spam. They gave out coupons, so we went there for dinner. However when we paid our bill, they came back and said cash only if we want to use the coupon. It’s not stated on the coupon. nowadays who would carry hundreds of dollars every day? Lobster wasn’t fresh, meat inside the claw was dried up, claw is big, but meat inside is like 1/30th of the claw size. When they showed us the lobster I thought it’s dead, it wasn’t moving at all. Waiting time between dishes was crazy, and the vegetable only came at the very end, that’s the easiest and fastest dish to cook comparing to the rest of the combo. There’s no service at all, I couldn’t find someone to come to our table. The main dinning hall is full of noise, the VIP room is dead quiet, you can hear other tables conversations clearly, because there is no music at all, very awkward. They charged 12% tip on top of the after tax amount, and they want everyone to pay cash, CRA should definitely audit them. I rarely leave any comments, but this time I want to leave a negative star if I could.

New location was an experience to remember. The restaurant’s upscale ambiance, reminiscent of a grand Chinese banquet hall, set the stage for a delightful evening with my family. We had their signature fried lobster tower, a visual and culinary masterpiece. The lobster was fresh and flavourful, complemented by crispy fries that added a satisfying crunch. The steamed king crab legs were equally impressive, cooked to perfection and bursting with natural sweetness. To round out our meal, we indulged in a perfectly grilled dry-aged steak, which was tender and rich in flavour. The service was attentive and efficient. Staff ensured our tea pots were consistently refilled and plates promptly cleared. The manager checked in multiple times to ensure our satisfaction, adding a personal touch to the dining experience. For seafood enthusiasts seeking a memorable dining experience in the Richmond Hill area, Jumbo Lobster Restaurant is a must-visit destination.