Jumeirah Bali

My recent 14-night stay at the Jumeirah luxury resort in Bali was nothing short of spectacular. From the moment I arrived, I was welcomed into an atmosphere of elegance, relaxation, and genuine hospitality that set the tone for an unforgettable vacation. The view of the Indian Ocean from the lobby is spectacular. I arrived to Bali early and was extremely tired. The check in process at the lobby was very pleasant. I was welcomed with a cold towel and a welcome drink. The ladies checking me in were very gracioius and invited me to have breakfast while I waited for my room to be ready. ||The staff at Jumeirah truly exceeded my expectations. Their attention to detail and commitment to guest satisfaction was evident throughout my entire stay. Every interaction—whether at the restaurants, or around the resort (with the buggy rides) was warm, professional, and sincere.||Each morning, the staff greeted me warmly and recalled my favorite breakfast choices. The breakfast is at Seagaran and it consists of both an al a carte menu and a buffet. The fresh juices were welcomed by me every morning along with the delicious latte. I decided to dine in at Akasa restaurant on New Year's Eve, both the food and wine pairings were excellent, a perfect way to start the year with great company. Of course, the staff was a delight and we brought the New Year in with laughs and great food/drinks.||In addition to the outstanding hospitality, the spa services at Jumeirah Bali were phenomenal. Each treatment was expertly delivered by skilled therapists, creating a tranquil and rejuvenating experience that perfectly complemented my stay. On my final day I decided to book a session of the recommend Jumeriah Royal Hammam. I opted for the Sensorial Signature Hammam. This was a very good decision to have this service before heading to the airport. ||I especially want to highlight Ari, a member of the butler team that was phenomenal. Ari consistently went above and beyond to attend to all my needs, ensuring every aspect of my experience was comfortable and memorable. She frequently gave me buggy rides to and from various places on the resort and greeted me with a fresh flower each time. ||Another standout feature of Jumeirah Bali is how the leadership team engages with guests. The Director of Food and Beverage (Joshua) and the hotel’s General Manager (Ram) personally greeted and met with every guest during breakfast, creating a welcoming environment and a true sense of community. Their genuine interest in guest experiences made me feel valued, respected and appreciated. It’s clear to me now why the staff is exceptional, the positive atmosphere starts with leadership.||Overall, I highly recommend Jumeirah Bali to anyone seeking a luxury resort experience with outstanding service and personal touches. The staff, especially Ari, made my stay exceptional, and the management’s dedication to guest satisfaction was evident every day. This resort is a must-visit for anyone traveling to Bali.

I would have given 5 stars if it wasn’t for breakfast. ||Stayed in the hotel for 7 nights and really enjoyed everything but I would like to bring management’s attention to the breakfast opening hours.| |The closure time of a la carte at 10:30am is absolutely unacceptable for a luxury holiday resort. This is not a business hotel, moreover, the management must be well aware that the majority of guests are coming from Europe with an 8-hour time difference. It took your guests 17h to reach Bali, the last thing they want to have is a deadline for fried eggs.|This is a global standard for hotels like Ritz, St Regis and Four Seasons to offer breakfast until 11am.|The buffet is officially open until 11am and it makes no sense at all that a la carte closes at 10:30. The majority of a la carte dishes do not even require cooking such as chia pudding and coconut yogurt.|We had to “fight” for simple food at 10:40, as staff was reluctant to bring it. I raised this issue with the Associate Director for food & beverage I Gede Sentana, he promised to address it and for a few days we had no issues, but as staff shifts changed, the same happened. Please understand that guests don’t want to be greeted in the restaurant by the phrase “good morning, a la carte is closed, you can’t order anything”, instead it should be “good morning, please enjoy your breakfast, have a nice day”. I can’t stress enough that opening hours must be adjusted. | |Villas are amazing, very beautiful and bedroom is conveniently divided from the living room. We were pleased to receive complimentary beach hats and beach bags.|Food across all restaurants was outstanding, great choice on the menus.| |The pool offers various complementary snacks, which were different every day.| |Really liked the quality of SPA therapists, however, I wish SPA was opened until 10pm instead of 9pm.||The hotel beach area is too small, unfortunately, and often you can’t find free sunbeds there. I guess the hotel wasn’t allowed to take a larger area of the public beach but it would nice to get it increased in the future. Beach is clean, as hotel does remove all the rubbish even from public areas, which is great.

My family stayed at Jumeirah Bali for 6 days and words cannot describe the experience we had during our stay. From the quality of their service, with incredible attention to every detail they built the resort, the spacious villas built with such quality and with every need taken care of, there is really no words to adequately describe this hotel. Breakfast was the best we ever had, with a big selection as a buffet and an Ala carte menu ( also complimentary ). Beach in front of the hotel is outstanding and secluded and their beach beds and service is top notch. The property grounds are big, green and lush and maintained to the perfection. The staff is beyond words... they are obviously well trained, they remember each quest name, they anticipated every need, and were always smiling. This goes from front of the house staff to the back of the house team. Quality of food was outstanding, be it breakfast, lunch or dinner. Great property, great staff, great everything in every way!

Amazing 5 star luxury hotel. All you need in one place. The hotel is beautifully built and makes the hotel feel very exclusive and private. All the staff are very attentive and professional along with the management, who is always present at breakfast and dinner, which shows the love and care they all have to the hotel. Breakfast is fantastic - the lobster and crab Benedict is the best I have ever had for breakfast. Kids club is great. The public beach access i perfect. Fun to play in the big ways as well as going for a walk with it is low tide along the beach (not very long, but a nice walk), but unfortunately like all beaches on the island, the rubbish is all over. We picked up what we could, but it is a lot being washed up on the shore from the waves constantly. We spent NYE there and had a great dinner and time with the family. Even had spa at the beautiful Talise spa - what a luxury place. I wish we knew earlier what a beautiful place that was. They offer Yoga and other activities as well. |Many thanks to all the staff at Jumeirah Bali for making it a memorable stay!

I’ve stayed at Jumeirah Uluwatu three times, and every visit has felt just as special as the first. There is something very rare about this place: a sense of calm, space, and beauty that you immediately feel, and that stays with you.||The villas are spacious, peaceful, and extremely private, making the entire experience feel very personal. Even when moving around the resort, everything feels quiet and discreet, as if you’re in your own world. The setting, overlooking the ocean, is simply breathtaking.||The service is outstanding, always attentive yet effortless. You feel genuinely cared for, without anything ever feeling forced. The food is excellent across all restaurants, and the breakfast is particularly memorable.||I also truly enjoyed the spa, as well as the yoga and Tai Chi classes, which added a beautiful sense of balance and well-being to the stay.||This is one of those places you don’t just visit — you experience. I highly recommend Jumeirah Uluwatu and already look forward to returning again this year.

Stayed at this property over New year. the location is great and private and the atmosphere was very festive. We stayed in Sunset View Villa and the rooms were big and really well maintained. There was a lot of privacy around. The amenities are great and they put up a great New Year's Eve event. Their staff showed a lot of care and warmth and made our stay very memorable.

Jumeirah Bali Resort offers exceptional beachfront accommodation, complete with every amenity you could wish for. It is a true haven for both couples and families, where hospitality shines at every turn. The staff are attentive, ensuring your safety and comfort throughout your stay. What truly sets the resort apart, however, are those remarkable team members who go above and beyond to make each day unforgettable. Special mention goes to our dedicated gym trainer, Mr. Lesman, our attentive butler, Mr. Aditya, and the many other staff members whose warmth and professionalism elevate the entire experience. There is always room for improvement, and here are a few suggestions: Expand the breakfast menu to offer a wider variety of options. Increase the selection of mocktails at the bar. Create a more relaxed bar atmosphere by allowing guests to sit without feeling pressured. Encourage patrons to explore the curated menu through subtle and inviting approaches. Align pricing with local standards, as fair value is always more appealing than overpricing . Catering for halal options and separating areas for veg and non veg options will certainly improve the uptake of resorts .

I had an absolutely unforgettable stay at Jumeirah Bali. From the moment I arrived, the service was beyond exceptional. Every single member of the team was genuinely kind, attentive, and incredibly helpful throughout my stay. They truly made my last two days in Bali so special and memorable — the kind of experience that stays with you long after you leave. Customer service? 1,000 out of 10. Massage ? 10/10. Food? 10/10. Friendliness of the staff? Absolutely flawless. This is hands down one of the best hotels I’ve ever stayed at — and from a customer service perspective, it is the best hotel experience of my life. And I say this as someone who travels a lot. Everything was done with so much care, warmth, and attention to detail. I will 100% be coming back, and I highly recommend this hotel to anyone looking for an exceptional, world-class experience. ✨ Truly unforgettable. ✨