Diptisg
Google
This was our first experience with Jumeirah hotels and we are seriously impressed ||This is an Outstanding hotel with generous space and service - we have stayed at Como, Belmond previously and this beats them hands down. ||The villa was huge, very plush and modern with the best in-room amenities I have yet seen in a hotel (automated mood lighting and blinds/curtains, toiletries that include mouthwash, hair ties and clips, kids toiletries, shaving foam, the fluffiest towels etc). We enjoyed a couple of movie nights with the kids on the large TV screens, and the lovely in-room treats each evening. ||The kids club is the largest I’ve seen so far and fantastic with a variety of interesting classes - sushi making, cupcake baking, Balinese dancing etc. Some of these are chargeable and I do feel the hotel could easily throw these in - that would be a small area of feedback, nevertheless the entire offering and the staff were outstanding||Breakfast and food in general - everything we tried was amazing. I would suggest adding more Indonesian dishes and keeping them authentic, but overall excellent. |Service - whether buggies, at the pool or beach side, or in-room was prompt and courteous with immediate responses on WhatsApp. I didn’t visit the spa but my husband said it was amazing. Overall staff at Jumeirah is very well trained, forthcoming and particularly indulgent with the kids. ||The beach is not private and has rather large waves even close to shore but those were not deterrents - we enjoyed ourselves in the sea and were well taken care of in the small but well appointed space for Jumeirah guests. ||Thank you and Kudos to the GM and team, we will return!