Wesley W.
Google
I had high hopes for this stay, especially since it was my honeymoon and the most expensive hotel booking I’ve ever made. Before arriving, I specifically messaged the hotel about my preferred room view and even sent photos. They assured me that nothing would block the view.
However, upon check-in, I was given a lower-floor room with a poor view. (Exactly the one i told them i dont want!) When I asked again, I was simply told that all higher-floor rooms were already checked in. It was really disappointing, especially after being reassured beforehand.
Maybe my expectations were too high, but the experience fell short. If you’re planning to stay here, just be aware there’s a high chance you may end up with a low-floor room and a disappointing view despite prior communication.