Siewbee C.
Google
This is my third year shipping with Justship. I must say every time i sent a parcel it has been a very pleasant experience with the team. They are very knowledgeable and answered my queries about shipping restrictions, esp foodstuffs. They even provide samples of how to fill in declaration in a clear and concise way so that there will b e no unnecessary delay. The service is very prompt and efficient right down to the couriers who are always punctual. I also like their packing service as all my parcels arrived intact and in good condition.
My most recent shipment was mooncakes to Seoul for my Korean tea her to celebrate Chuseok. I had so many queries because Korean customs are very strict about mooncakes.
Ashley and Chloe have been so polite, sincere and reassuring. They both shared objectively based on their experiences of handling similar shipments. They were patient and reassuring, sharing Justship’s helpful links and also explaining thoroughly to me. Their cheerfulness and politeness, prompt and reassuring support no matter the time of day, gave me peace of mind whenever i sent my parcels. I am so blessed that they were the customer service team that has assisted me for these 2 years.
Justship will always be my go-to shipper because they are reliable, efficient, sincere and competent, and their excellent customer support is a big plus point! Their pricing is reasonable and affordable. Highly recommended!