Juvia's Place

Beautiful colors in the palettes I purchased last year (Nov 2025). I've used a few of the products already. The are more pigmented than NAKED. I'm having some trouble with application but with more use I think I'll learn how to match these better for the looks I want. The liquid foundation match actually surprised me. It really did match! I didn't have to combine it with any other foundation. I didn't like the way it felt as I blended it in but the look turned out good. The concealer did great. And the packaging has to be why the prices are a bit more than some other brands. These are beautiful products.

I placed the order back in November, never received my order, email customer service to request a refund, and never receive a response or a refund! Then I get an email stating that they tried to deliver it, but it was returned back to them and they asked me to pay for the shipping again to re-ship it! What kind of mess is that! They have my correct address and then they’re asking me to pay for shipping again! I sent another email requesting a refund and I no longer want the product and they are ignoring my email! This is a terrible company with bad business practices. I’m really disappointed because it’s black owned supposedly. I just want my refund!

Adding to the many 1 star google reviews for this company. I never received the eyeshadow palette I ordered. When I reached out to their customer service team, I was told that I could either pay to have it reshipped (?!), or accept store credit. I declined both options and instead requested a refund. I haven’t heard from them since. I wish I would’ve read the reviews before purchasing. A greedy company that should work on their customer service skills in order to retain customers.

It's actually a bit confusing to come to load here as a truck driver... the building outside says 700 but it's wrong and in the back there are 2 shopping centers, one is marked and the other one is not the one at Juvia's Place.... but it's in the first 2 ramps... the people are friendly and they loaded me quickly....

Great brand, great products, great people!

Ik heb mijn bestelling nooit ontvangen, de medewerkster van Juvias place gaf aan dat mijn bestelling geweigerd werd aan de deur en daarom terug ging. Dat is niet zo, er is nooit een bezorg poging gedaan. Nu heb ik contact opgenomen waarbij mij verteld werd dat ik de verzendkosten opnieuw moest betalen dan kon ik mijn bestelling alsnog ontvangen. Dit wou ik doen maar ik heb nog steeds geen invoice ontvangen en de medewerkers zijn nooit meer op mijn mails terug gekomen. Ik heb nu geen bestelling en ben het geld ook kwijt!