JW Marriott Hotel Bangkok

We had an incredible time during our stay at the JW Marriott Bangkok and HIGHLY recommend!!! The staff is amazing! The level of friendliness and service is superb- truly remarkable! Every person we interacted with- from the restaurant to the spa to the room attendants to the front desk to the concierge to the door greeter- was exceptional. We spent 5 nights in a corner suite room and it was spectacular. The room was clean and views were outstanding! We loved having access to the lounge on the 16th floor, where we enjoyed complementary breakfast every day and evening bites on occasion. During our stay, we received spa services twice - both times we had excellent experiences. We also used the gym three times and appreciated the accessibility and cleanliness of the facility. The location was perfect for us. There is a nearby park that is walking distance from the hotel that is great for walking and outdoor activities. We were also on property when they put up the seasonal holiday decorations, which was fun for us to enjoy during our stay. Thank you JW Marriott Bangkok, we look forward to seeing you soon!

Bangkok has so many great places to stay — from cozy budget hotels to some of the most luxurious properties in the world. But for me, the JW Marriott Bangkok will always be special. Every time I come back, it truly feels like coming home. The staff here treat you like family. No request is ever too small or too big, and you can really feel that they care. It’s the little things that make such a big difference — and that’s what sets the JW apart and keeps me coming back. The rooms are modern, comfortable, and always spotless. The food is amazing — whether it’s the delicious breakfast buffet, fresh sushi, or a drink at the Manhattan Bar, everything is top-notch. And I have to mention some of the new team members like Tawan, who’s already making a wonderful impression and helping make this hotel even better. What I love most is how the staff remember you each time you walk through the door. It’s not just great service — it’s genuine warmth. With its unbeatable location right in the center of everything, the JW Marriott Bangkok really has it all: great rooms, great food, and truly great people. For me, it’s more than just a hotel — it’s my home away from home.

I recently spent three months at the JW Marriott Bangkok for business. The hotel was exceptional, the staff amazing. Nothing was a trouble and staff always appeared a step ahead of my needs. The facilities are wonderful, with a great wellness center incorporating a gym, spa and pool area; the cold dip, sauna and steam rooms are the best I've seen in a hotel. In Australia a couple could almost pay your room fee just to access similar facilities. They are however split by gender so for a couple together they may not suit you. The dining facilities are high quality providing a wide range for all tastes. Tsu and BBCO were a real treat. The executive lounge, is a true winner for the business traveler providing easy access to wide range of food and drinks all included with the room. A special thank you to the staff in the executive lounge who made the hotel feel so friendly, Danielle, May, Tukta and Alisa The rooms are very nice, with quality fittings and are modern with a Thai themed decor, room attendants always did a good job. The bedding was extremely comfortable. If you are looking for a quality Bangkok hotel I would highly recommend the JW Marriott.

Hi Team, Just wanted to say a massive thank you to everyone at the JW Marriott for such a great stay. Pui gave a great intro during check-in — very professional. Nong Da did an excellent job cleaning the room, and SONG was also fantastic. Jad, Boripat, and Pipe — the chefs at breakfast — are great guys, and Alisa at the Club Lounge really took care of me every time I was there. The whole lounge team is super well-trained and excellent. Also, big thanks to the housekeeping team — I may not know all their names, but they did an incredible job every day, these team is honeslty super super super great. The gym on Level 6 is top of the top — best in Bangkok — and the sauna and steamer are excellent too. The coffee at the Lobby Lounge is also great, and the staff there are very good they treated me super well, while i worked on my laptop and worked, coffee is very good. The only small drawback was that the JW Café gets extremely busy, so it’d be nice if things there were a bit more coordinated. Also if they can offer Manual Coffee at breakfast, id be staying here at the hotel everyday. Overall though, it was an amazing stay. The printouts with personalized photos when I arrived were a really nice touch, and the room itself was top of the top. Massive thanks again to everyone at the hotel — truly a fantastic team. Best, Shaheen

Our experience was the AMAZING!! We booked the Nature Suite one night which was great and two night stay at the end of our trip. When arrived we told our suite was upgrade to an Executive Suite whivh left me speechless. The Executive lounge was Service food and drinks were top tier. WHAT A GREAT WAY TO END OUR TRIP TO THAILAND!!

From the moment we arrived at the JW Marriott Bangkok, it was clear that this property stands out not only for its facilities, but for the exceptional leadership and hospitality culture instilled throughout the hotel. Under the guidance of General Manager Peter Caprez, the entire team operates with a level of professionalism, warmth, and genuine care that elevates every aspect of the stay. Every staff member we encountered was extremely friendly, attentive, and remarkably efficient. Nothing ever felt like too much trouble, and the service was delivered with the natural graciousness that makes Thai hospitality so special. Whether at reception, concierge, restaurants, or housekeeping, the consistency of service truly reflects the strength of the hotel’s leadership and training. A real highlight of the stay was the New York Steakhouse, which continues to set the benchmark for premium dining in Bangkok. The atmosphere is elegant with a great sense of occasion, the menu is superb, and the steaks are prepared with absolute precision. Combined with knowledgeable service and impeccable wine recommendations, it made for an exceptional dining experience. Overall, the JW Marriott Bangkok delivers comfort, outstanding cuisine, and a level of service that feels genuinely personal. A stay here is always a pleasure, and I look forward to returning on future trips to the city.

This hotel is wonderful in all the ways you'd expect, given it's positioning as one of the most luxurious hotels in Bangkok. But I wanted to comment on the remarkable honesty of its staff. I lost my ring in my room and didn't realize it was gone until days after I had left the hotel. Despite my very positive impression of the hotel and of Thai people, I figured the ring was certainly gone. The average person in Thailand makes $5 per day and the ring would be worth years' of salary. I came back to the hotel in a panic and within twenty minutes the manager found the ring, which had been turned in by the cleaning staff. How remarkable.

We stayed here during our visit to Bangkok and were so very pleased! Located in the heart of Sukhumvit, this particular JW outshines all the others in every way, especially the executive lounge. The food is absolutely to die for, so many choices & everything tasting as if prepared by a Michelin Star chef. I hope before this life is over, I am able to visit Bangkok again, and will be staying here at the JW for sure!