Madisyn Hayner
Google
Our stay at JW Marriott Beijing was memorable. The hotel boasts an excellent location that provides great convenience for both business trips and leisure travel, with complete surrounding facilities. We're especially grateful to Ms. Wang Lingling, the floor supervisor on 19th level, whose thoughtful service exceeded all expectations. When she noticed we were traveling with a 3yo, she proactively provided corner guards for furniture - such attention to detail made us feel genuinely cared for.
While we did experience an unfortunate incident during our stay (my laptop was mysteriously damaged), the hotel staff demonstrated professional attitude in assisting us despite the lack of surveillance footage.
The hotel maintains outstanding service standards with well-trained personnel. The breakfast variety could be more extensive and flavors more refined, but these minor points don't diminish our overall satisfaction. This hotel's humanized service has secured its position as one of our top choices for future Beijing visits. Location is