JW Marriott Hotel Lima

A fabulous hotel with a location that provides easy access for sightseeing, shops and restaurants. We walked to most places but also had a driver for ancient historical sites outside of the city. |The staff were welcoming and helpful. The room we had had was superb and we we had a mountain view. Great breakfast, with everything you could possibly need, so much choice and brilliant service. |A very enjoyable stay.

This hotel was everything it needed to be. It was modern, clean, beautiful and had great service throughout. The lobby is a very welcome inviting space, with multiple employees standing ready to serve their guests as they walk in. I never saw less than 4 employees in the lobby. Well staffed and attentive. Our room was comfortable, the restrooms were modern, nicely backlit (so no glaring light), wonderful shower, comfortable bed. We had a ocean view room high up, and if you can get that, I highly recommend. Worth it! (See my photo of the window view, this is from 15th flr). When my husband and I talked about all of our hotel experiences on our trip, these are the first things that we both said about our time here - Outstanding breakfast!!! Beautiful ocean view. Quiet room. Loved the water bottle fillers in the hallways. Perfect location. Everything we would expect and want in a large hotel in the middle of the city.

I visited on a business meeting and got a room with an incredible view and very modern. I think they have remodeled from my last stay. Breakfast is extremely good and the food that we had in the conference was amazing. The location is out of order nice with a boardwalk that goes besides the sea through parks and trails . The only thing the conference room was cold

We are seasoned travelers and have been to many hotels, but the Marriott Lima is the best hotel we have ever stayed in.|It is all because of your incredible staff. We have never stayed in a hotel where we felt so safe, welcome, and were offered such caring service as Wendy and all of the staff at the Lima Marriott.|Your caring staff is the reason we will always return to your hotel and share our experience with others. You should be so proud of each and every one of those who work there.||Additionally, your executive lounge was truly an oasis. We give the highest review for all that you offer there. Breakfast, Lunch, Dinner and Happy Hour!! All delicious!||Our hotel room was lovely; clean and beautiful. We loved the special turn-down gifts we were given. It was a special touch we appreciated.||Thank you for your philosophy that you impart to all who work for you. Be kind. Be caring. It matters more than you can ever imagine.

Beautiful hotel with great views and friendly staff. We had a two room suite on the 24th floor which had all the amenities you would expect. A world class hotel and room. We were given access to the executive/concierge dining which had delicious food for breakfast lunch and dinner (we didn't actually eat of the dinner options but the food looked good.) ||The only - but meaningful - problem was the controls for the lighting. We asked the bell hop to explain them but he could not make them work. They sent up an electrician who also could not fully control them. The only way to turn on the light in the closet was to use the button which turned on every light in both rooms. We could then turn off individual light we didn't want. ||This was a problem in the morning when I got up early and my spouse was still sleeping. I did not want to turn on ALL the lights. Fortunately, we had been hiking and had a head-lamps so I could find my clothes without waking up my spouse. Until they fix the lighting controls, I would not return to that suite.

I want to take a moment to express my gratitude to the incredible staff at JW Marriott for yet another delightful stay! A special shoutout to Victor, Manuel, Andrea, Rosario, Luis, Percy, and Rodolfo for their outstanding service. Even as a titanium elite member, they go above and beyond to make me feel like family. Their hospitality truly stands out and makes every visit memorable. Highly recommend this hotel for anyone seeking a top-notch experience!

Normally, one expects almost perfection from a JW Marriott. However, when we booked two rooms at the Lima Marriott for five people, one of the rooms had a leak in the ceiling that leaked into the toilet area. We called reception and they sent a maintenance person to take care of it. After two hours of dealing with this, we asked to change this room for one without a maintenance problem. They seemed reluctant to assign a new room and we had been traveling that day and would leave early the next day so this was disappointing to say the least. Two of us, there were five people in two rooms, went to the restaurant and ordered food. But this ordeal ruined the dinner of a third person who was to join us. They did finally offer an upgrade to an ocean view room, but it was night already, and we were leaving at 6 am the next morning so not so great a deal after wrestling with this problem for almost two hours. So we asked that they provide a breakfast for the two people in the room with the leak and they did provide the breakfast but only after calling for approval which kept taking up our time. This process took about 30 minutes, and we had to call back to find out if the bellman and someone with keys to a new room was coming anytime soon. Finally we were moved.||Let’s talk about room number 2 where three people were staying. We had a city view and oh was the view awful! When we first began to settle for the evening, a blue screen on the TV came on which said something about “connecting a device.” When we turned off the TV, the blue screen came on again after 5 minutes and we turned it off again. Then around 3 am the blue screen came on again and woke people up. When I reported this to the front desk people, they did not write it down or appear to report it. So much for blue screens in the middle of the night coming on…right?||I will give it two stars because the food was excellent, the water was potable, the place was clean, and gym was phenomenal.

Great hotel less than 2 years after renovations stayed on the 7th floor. Staff was educated and respectful. The gym was not that good but it will do. Outdoors pool closed for unknown reasons,