JW Marriott Mumbai Juhu

JW Marriott Juhu has been one of my favourite stays in the past — I’ve had a full sea view room before, and the experience was truly top-notch. That’s why I chose it again for a special celebration — our birthday and anniversary stay. This time, I booked over a phone call and clearly mentioned our wish for a full sea view room. Unfortunately, the staff didn’t communicate the room details properly. We ended up with a partial view, and worse — the window was dirty, making the view even less enjoyable. Despite informing the reception, no action was taken, which was disappointing for a returning guest on a special occasion. That said, there were some clear highlights: • The spa was exceptional — from the sauna, steam, cold bath, whirlpool jacuzzi, to the relaxation room, everything was serene, clean, and truly therapeutic. The staff there deserves appreciation for their warm and attentive service. • The swimming pool was another plus — especially the saltwater pool, which was a refreshing and unique experience. • The breakfast spread was fantastic — a great mix of Indian and international options, fresh fruits, juices, live counters, and excellent coffee. A perfect start to the morning. Overall, while parts of the stay were memorable, the room experience and lack of proactive service left us a little let down — especially as returning guests celebrating something personal. Still, the property has its charm, and hopefully, with better communication, future stays can be closer to the standard we once loved.

One of My Best Stays – Thank You, JW Marriott! This is my first detailed review, and it’s going to be a long one — but that’s because my experience with JW Marriott was truly exceptional. From the moment we arrived, everything about the hotel impressed us — the location, the ambiance, and the attention to detail in every nook and corner. I especially want to highlight the Sauna and the Breakfast Buffet, both of which were absolutely top-notch. However, this review isn’t just about the facilities. What truly stood out was the incredible service during a time of need. During our stay, my wife fell ill, and I had a flight scheduled for 9:00 PM. I requested a late check-out to accommodate her rest and recovery — and the hotel graciously agreed without hesitation. This small gesture made a huge difference to us, and I am extremely thankful for the compassion and flexibility they showed. A special thanks to Andrez, Jivanth, and Lalit — your professionalism and kindness did not go unnoticed. You truly represent the best of Marriott’s values. Special Mention to Martin Thank you again, JW Marriott, for making our stay so comfortable and memorable!

Stayed at JW Juhu for 03 Nights and 04 days. Had a wonderful time. Mr Andrez (Front Desk Staff) was very helpful and even upgraded our Room with add on perks as well. Staff is cheerful and very attentive. |I have stayed here earlier also but I must say hotel staff never lets you down.

The food here was absolutely heartwarming! Every dish was fresh, flavorful, and incredibly aromatic. The service was outstanding,the staff was friendly, polite, and always ready to help. The manager personally visited the tables to take feedback, which showed how seriously they take quality. The decor was cozy and clean, making the dining experience even better. A perfect place for food lovers!

An opulent resort that values hospitality! |Our room was assigned by Alisha Khan who was courteous and warm.|The reservation staff were so interactive and kind.||We checked in room 487 and were elated with the beautiful hotel.|Our room overlooked the alluring waves of the ocean. The pool area is a spectacular setting for sunsets , with gentle breeze gushing thru and birds chirping along the foliage. |||The resort was clean, the lawns were trimmed well, the pool staff- and the lifeguards were attentive to every guest especially the children. |Saurabh, Prasad Anand Sachin were excellent at the Pool. Working in the scorching heat and managing to serve each guest with delight dodging the winds is truly a skill ! The pool bar,|Saffron,|Bombay baking co.- and |Lotus Cafe- the Staff were kind and attentive. |The chefs were excellent as each meal was crafted to delight the senses.||They ensured to double check each order at the table to ensure the ones from the live stations were delivered with precision and that guests thoroughly enjoyed their meal.|Our stay had exceptional experiences and we look forward to a detour here!

I have very recently realized the value that this chain of hotels holds. As a brand i am now convinced to terming it one of the finest and luxurious hotels chains.|The property is absolutely divine being bang on the Arabian Sea with beach access. The water body around the pool ( 3 pools) adds a touch of serenity with many a place to relax and lounge that tired body of ours.|The beautiful lounge totally spoils you with the spread of scrumptious food and drinks. Cocktail hours being from 5 to 8pm. The breakfast spread is ridiculously massive. Name it and they have it. Hats off to the staff and chefs who work tirelessly to give you the absolute royal treatment. Thank you to all who make the experience of staying just unforgettable.

Had a lovely experience and cannot fault the hotel. My husband and I together with a few friends were celebrating our retirement and booked executive rooms. Nachiket in the Executive Club really looked after us with a smile. The breakfast and service was also very good. I would definitely recommend this hotel to all my friends and family.

It was indeed a pleasure to stay with a greatly helpful courteous staff specially Aumang Sharma and others even the intercom repair technician Raju bhai was so courteous with my son. Would love to visit again soon. The property though little old but is well located and has good sea view from each room