Moon F.
Google
As someone who loves to travel and has stayed in countless hotels across Europe, the Arabian Peninsula, and my own country Turkey, I can confidently say that JW Marriott Emerald Bay Phu Quoc offers a holiday and hotel experience that is beyond words—truly special and unique.
First of all, the concept of your hotel presents a magnificent and mystical atmosphere. The landscaping and gardens are extraordinary. The beauty of the sea and the well-maintained beach need no further explanation.
Pink Pearl by Chef Olivier Elzem—what an experience. We had the 7-course menu, and I can honestly say I’ve never had such exquisite food in my life. The ambiance was superb, the staff exceptional, and the décor transported us to a stunning atmosphere.
Now, let’s talk about the incredible staff who made our holiday experience unforgettable. From the moment you enter the hotel, the staff makes you feel like you’ve stepped into a fairytale world. Endless thanks to each and every one of them. I apologize in advance if I forget to mention anyone by name.
From Guest Relations, Evelyn—thank you so much for showing us around the entire hotel with your buggy, for all the information you provided about the restaurants and social activities, for your warm smile, sincerity, and for making us feel at home.
Room service: Thai, Bic'h Phusöng, Thi, Duke, Ańh, and Ái—thank you countless times for cleaning our room daily, leaving beautiful decorations that smelled amazing, and even tidying up our messes. You are the unsung heroes.
To the Pink Pearl team—dear Beckamel, Serena, Ne An Thai, Jena, Nhi Vang, and Jasmine—what an incredible team you are. You made every moment feel valuable, delicious, special, and unique. Thank you so much.
Receptionist Pippy, Yang and everyone else whose names I unfortunately can’t recall—my apologies. You were all wonderfully kind, smiling, and helpful.
To the kitchen team—thank you for preparing such delicious, varied, and flawless dishes every morning. Your efforts are deeply appreciated.
At the spa, thank you to Lucy at the reception for her warm welcome and helpfulness, and to Mila for the facial treatment that made me feel beautiful.
And finally, to the General Manager Mr. John Wooley—my heartfelt congratulations for assembling such an exceptional team that makes this hotel truly one of a kind.