K1 Speed - Indoor Go Karts, Corporate Event Venue, Team Building Activities

Love this place. Employees or team members are awesome. So awesome in fact, I’m going to apply to work here part time to make friends and help the business out. The only downside when I was there last was the printer was down, so I didn’t get my stat sheet, and I had broken my speed records, so I don’t know where I’m ranked out of 19.7 million people, this was important to me because I was ranked 600k after my first race June 15th, and then ranked 270k in my second race and I shaved 2 seconds off my time since those races and got two first places, so I’m eager to get my results. Here’s some photos. -LA MITCH

Great environment and great employees who are knowledgeable and provide as many safety precautions for us drivers. I think the only thing that can make the experience more enjoyable is to have AC units in the building. It was really warm when we went [07-11-2025]. Overall my family and I had a great time.

After hosting a birthday party here last month, which went pretty well, I thought I had found a go-to activity for friends and family. After my traumatizing experience this past weekend, I won’t be back. During our first race, a kid spun out in front of my partner. He obviously wasn’t able to stop in time, which should have resulted in just a nasty bump, given the BUMPERS surrounding the go karts. Instead, his kart did not stop, and climbed onto the kid’s kart, stopping ON TOP OF HIM. The staff ran onto the track panicked like everyone else was, lifted my partners kart off of the other person, and escorted the injured person off the track. The kid was crying and holding his shoulder like it was broken. My partner was terrified as was everyone else on the track. And then the race resumed. Like nothing had happened. The way that I and my entire family were shaking the rest of the time. I told the staff we should start over as we’d just experienced an INSANE situation, and they literally could not care less. They didn’t check on anyone after the race, they didn’t come offer for us to NOT do the second race given that we’d already paid for given the traumatic experience we just endured, literally zilch. How that is even possible is beyond me. Maybe kids and adults shouldn’t be racing together? Maybe the karts should be sturdier? Maybe they should ACTUALLY conduct safety briefings? Who knows. But this incident and the LACK of response from the K1 employees was shocking and terrifying. Mind you, this place is already a bit of a mess, with zero A/C in the peak of summer and go karts that stop multiple times during races. 0/10 experience.

It was a very fun experience. If it’s your first time then you might be scared to drive fast but nevertheless it is a very good experience. They also have an arcade area .

The track layout is exciting, the karts are fast and well-maintained, and the overall atmosphere is fantastic. The staff was super friendly and helpful, especially for first-timers, making sure everyone had a great experience. The facility was clean and well-organized, and the waiting area was comfortable with plenty to do. Whether you’re racing with friends or just looking for a fun and adrenaline-filled.

My wife and I were really looking forward to experiencing the Glo Night Track last night, but unfortunately, the visit turned out to be disappointing. After driving over an hour specifically to this location (since our local venue doesn’t offer the Glo Track), we arrived only to find the lights weren’t working. There was no prior notice or signage about this, which was incredibly frustrating after the long trip. Beyond that, the overall experience left much to be desired. The pit staff offered no explanation of how things worked, and when I asked for a printout of our race results, I was told the printer was out of service. For an activity that markets itself as premium entertainment, those basics should be covered. We also spent some time in the arcade, but even that felt neglected. We tried to play a game of pool, but every cue stick was damaged—no tips, no chalk, and no staff in sight to assist. When guests are paying top dollar, there’s a reasonable expectation for quality service, clear communication, and well-maintained facilities. I hope management takes this feedback seriously and makes the necessary improvements to meet the level of experience customers are promised—and paying for.

Very friendly personnel. I took my 10 y/old son to ride and he had a blast riding with other kids! Well organized, sort wait time (weekdays, of course). I did not even have to worry - the staff handled everything, and I did my business calls and research for about 3 hrs. Great summertime fun!

Although seemingly brief, my 8 year old son had a great time doing a few laps with competition. I just find it odd (and comforting) that he actually hits the brakes

overall ... decent, The karts were in good condition staff was courteous and professional, they did their part to keep things moving, explain the rules, and make sure everyone was safely buckled in. Great place for first-timers or casual racers. the racing is heavily dependent on traffic. The track doesn't allow much room for overtaking, so you're at the mercy of the people in front of you unless you luck out with a faster heat. treat it like a time trial. Aim for clean, fast laps when the track opens up.

Extremely disappointed with the experience at K1 Racing. I called earlier in the day to ask about their race schedule and mentioned that I'd be bringing my nephew later that evening. No one said anything about the possibility of stopping check-ins early if they got busy. We showed up around 8:50 PM, well before closing, and started signing in at their kiosk. An employee (Gisselle) stood there and watched us complete the entire check-in process without saying a word. Only after we finished did she decide to tell us, "We're not taking any more customers tonight." No sign, no heads-up, nothing. I explained my nephew is visiting from out of town and only here for a few more days. She couldn't have cared less. No apology, no empathy. I understand if you cut things off early when it's busy, but the complete lack of communication and basic courtesy is what really ruined it. This kind of customer service is unacceptable. Won't be coming back.

i was very fortunate to visit k1 speed on my company's dime :) we had a team building event at this location and we thoroughly enjoyed the racing and the food. we had the buffalo wings, barbecue wings, beef brisket slides and cheeseburger sliders. all of the food was delicious but the wait time was quite long. the racing activity was soooooo fun, we were all very competitive and loved comparing race times. i would love to have a party here, but be warned, the food will take a while. i quite liked the service. i was saying please and thank you to the staff, and one staff member said it had been maybe two weeks since they were last told please. cmon people!! these staff members work hard to ensure a safe and fun activity, the least we can do is have manners. all in all, i would recommend k1 speed.

The management of K1 Burbank reached out to me after this experience and issued me a refund. I have added some extra stars as I really appreciate that they were willing to take on the feedback and make things right.

Let start off by saying my initial thoughts of this place were not good. Luckily I was helped out by this amazing girl named Kristina. She made sure my experience here was a 10/10 and props to her for her amazing customer service skills. Will definitely be coming back!

Kristina helped us out, she's very professional friendly and has great customer service!!!

My son was invited when his friend celebrated his birthday here. They went on two races. Each race consisted of several laps, and they had a blast! There was enough crew to monitor traffic, safety and prep for each group going in. Enough helmets to rotate (disinfect, air out to dry, etc) You can order food and drinks while you wait for your turn to race. When it was time for the cake, the kids went to a small room that could seat around 30.

I had never ever been to a K-1 Speed before. It was my friend's birthday and she had a party there. We went to the K-1 located in Burbank. The place was easy to find , kind if in an industrial area. The parking was not ample and the spots were very tight, but it was no biggie . There was alot of street parking but I didn't read the signs so I am not street if it was okay to park out front. When we walked in we were immediately greeted by staff. They had us come over to the counter and they checked us all in. We had already filled our waivers out online to the check in process was pretty quick. They were extremely thorough when going over the rules of how the cars worked and what behavior was expected from everyone. They put us in groups and we were in our way. At first I was afraid to go fast for fear of topping over but once I got the hang of it , I was on my way and I never looked back They have a pretty cool arcade with alot of old school games It's a bit pricey but hey you only live once I had a blast and I hope to go back soon with a bunch of friends Go check it out !!! I'm only giving 4 stars because of the lack of parking Everything else was a definite 5 stars Oh and the food was delicious!!!!

My son has been coming here for years and has been dedicated to racing in the junior league and has a real passion for it. But the karts at this location NEVER work correctly, they are constantly breaking down and ruining the whole experience for all of the kids. They are also continuously letting a kid who is clearly not the eligible height limit to drive the karts in the league and giving him preferential treatment and letting him choose his own cart (because he says he can only reach the pedals in one which means he is clearly too short to even be in the karts in the first place) We have spent countless hours and money here but as this keeps happening over and over again we are looking into some new options for our son tocontinue racing where he can actually get a full race in without the carts dieing or slowing down constantly

The wait time is over 100 mins on Tuesday and they don't even fill up races when people are waiting

Terrible experience cars stopped 7 times on a 9 lap race and staff change speed of certain cars

I would have given 0 stars. This is from a kid themselves. Me and my friends waited for an hour with our class who was also racing. Finally when it's our turn, we get in the cars and learn the signals and we are all so excited, but a cart breaks down and the employee says, " i need a volunteer to go in the last race instead." And when he says this he scrolls on a screen with all our names on it. It is in alphabetical order and my name starts with a Z. He scrolls to the bottom and says, " whose name is Zelda." He then says, " are you okay with going in the last race." This put pressure on me because i knew if i said no absolutely not somebody else would be out and be mad at me. So i said, " no but i mean it doesn't seem there's much of a choice " He is completely insensitive and says, " ok you'll go last." I walk away from my friends sad, and disappointed. I say i want to leave. What's worse is this was after our last day of school had ended and this terrible employee ruined it for me. In the end, they did all the races without me and i left, even after reviewing all the rules and getting excited and now very frustrated. NEVER EVER COME HERE. EVER. If we all start going to better go kart places that actually deserve having customers, then we can put an end to this terrible stupid place. NEVER COME HERE UNLESS YOU WANT TO DEAL WITH INSENSITIVE EMPLOYEES AND PEOPLE WHO DO NOT CARE ABOUT YOU AND BEING WITH YOUR FRIENDS OR RUINING YOUR LAST DAY OF SCHOOL AT ALL.

This place is cool for casual races. But if you want to join the K1 GP races, don't waste your time. Some of the staff are cool and pretty fair but it's pretty obvious some of the staff members hook up their friends with the fastest karts each Tues and Sun. Its literally a waste of time and not worth going. Thanks for the cool staff members for tryin to make things cool bit it really is a waste of time due to the crappy workers.

Fun time with the fam Highly recommend if you want to go with a large group of friends

My son loves to come here and has a huge passion for racing. He has been really wanting to compete in the Junior racing but we always have practice, today we missed practice to come so he could participate. In the 1st race he did He was in 1st place until his cart broke down then they had to change it and he ended up in 2nd. Not a huge deal he will still so excited to place and in good spirits. In the Final round they stoped the race several times, once to change out 6 carts. My son told them his cart was not working and they refused to change his (but yet 6 other kids got new carts) I saw his frustration the whole race with the cart not working and he ended up in last and then that is it. A kid doesn't get to race again because his cart was broken. The employees even said we just got new batteries yesterday and several have exploded already. Each time they took a cart out they just put it back in to charge. Broken carts should not be put back on the course especially during a racing event.. poorly executed. Please fix your carts. Spent over $100 for food a racing to leave with a disappointed kid. And it wasn't just my kid several kids were upset about this. Something needs to be done. I'm not upset about the wasted $ I'm upset you can't fix your equipment for a special event and have kids leaving crying.

I have spent countless hours and money at this K1. My son loves racing here and loves being part of the junior league. And the majority of the staff is great. But the carts are all falling apart. There is rarely a league night race that makes it all the way through without multiple cart swaps and problems. The experience is painful and frustrating for the kids and parents. I wouldn't recommend coming here until they upgrade the carts and maintenance of them.

Terrible experience. The employees do not know what they are doing. I am a new customer and went there with my son for the first time. I signed up through their computers but then they would not let me check in because their machines were broken (both of them) and I could not sign the waiver for my son. This was Saturday and instead of fixing it they just let it be like this. They kept on telling me to try online through the app which does not give the option to sign online. At the end they could not figure out and they told me a bs lie that they are fully booked anyway to get rid of me and I should come back another day. They should not treat new customers like this. I went to MB2 much more organized than this place... What a waste of my time they destroyed the enthusiasm of my kid with their ignorance

I was invited for someone's birthday party, and I had a blast! We arrived, signed waivers, were given masks, and hung around watching other races until it was our turn. We did 3 races. It was so much FUN! I had no idea they'd go that fast ( I actually thought we were doing bumper cars LOL, not actual go karts!) With each race, we received analytics on who was fastest, but not just for the whole race, but also who had the fastest lap that round. It was pretty cool! At the end, our top 3 racers were given trophies and got to stand on a podium for pictures. This was cute. I am already ready to go back. Totally recommend for anyone looking for some active fun at a good price!

Customer service including management is extremely poor! We go there all the time and every time there is an issue and we speak to a manager, it's like we are a bother! 06/01/24 took my son to race. Not only is the wait always ridicules but the experience like always is bad. To be honest if there was a closer location i would never come here! If my son didn't like to race, i would never bring him here! So the race for JRs started and me and a few parents realized that there was 1 car going faster than the rest! Not only did this car have an advantage over all the kids, but kept hitting and bumping cars on the way! This was very dangerous and a few parents got together and told them to stop the race!! The employe told us that that car was in a higher speed because he knew the kid!! We told him we are here all the time and its not fair! My son with the rest of the kids were extremely disappointed! We were asked to talk to the manager and he told us that he slowed down all the cars because this kid goes all the time!! This was a joke!!! I have spend thousands at this point there and will not return! The manager gave us an attitude and thought he was doing us a favor!! I don't recommend this place to anyone! The wait and service is terrible!!!! Waited over 2 hours for a fast race!!! Go elsewhere!!!

Staff is no help had to wait for staff because front desk was empty. over priced for 7 minute races and the track sucks .

This place is horrible! I come in on Sunday, February 18, 2024 for my partner's birthday. I bought a race and my partner had a birthday race. We initially missed our first race and had to sign up again. We spoke to Clarissa who stated she had marked us down for the next race in 30 mins, we waited about 40 minutes until my partner went to go ask how much longer. To our surprise, she had never marked us down! Very frustrating and waste of our time! As a team member/supervisor/ team lead she is incompetent. Staff wasn't able to help me resolve the issue and I had to ask for a refund! Doubt I'll be back anytime soon! Horrible experience!

10 year old birthday party at K1 was a huge hit. Staff did a great job making everyone feel welcome and getting our food out on time. They assisted with every request. The rest of the team on the track were great about explaining how the go carts worked. This was the first time most of the kids ever operated any kind of car like this, and they had an absolute blast. We topped off the driving experience with some arcade games, and it turned out to be a perfect afternoon. My daughter was thrilled.

I've been a loyal customer at K1 Speed, spending hundreds of dollars on races, but my recent experience was beyond frustrating. I've raced in leagues and understand the rules, but at this location, Dennis (the bald guy/track operator) unfairly slowed down my kart in two separate races. The impacts weren't my fault--aside from one minor hit--yet I was penalized while reckless drivers went unchecked and kept hitting me. Another racer, a dad in the same race, had the exact same issue. This track needs a better system for handling race incidents fairly, or they'll continue to lose experienced racers like me

Came on a holiday and it was completely booked-understandable. They told us our queue was 2-3hrs. We came back in time just for them to tell my friend it would be another 1hr20min wait. I personally went to the counter to talk to them and the employee said it would be a 50min wait which is completely different from what they told my friend. Not sure what is going on with their scheduling but if it's going to be a longer wait than what they tell customers, they should be more honest. Seems like a money making tactic because you can't refund your purchase.

I will never go back to K1 Speed; you guys deserve all of the other Yelp reviews already posted. Lackluster performance by staff but I had one decent "race". I had signed up for 3 races as this was my first time, did not understand there would be a VERY long interval between races. Had another commitment so could not have done 3 even if efficiently sequenced; so I feel oversold by the staff person that sold the race tickets. The second "race" was a bungled disaster. Overcrowded (~18 karts compared to the first race with ~7), multiple stoppages for mechanical issues. I was T-boned by one driver at full speed and she was not even blue-flagged. Your system may work for teenagers with nothing better to do but I would warn all drivers 25 years and older that there are issues that diminish the overall experience.

I only ended up here after a bad experience. I now see why this place has such low ratings! WHOA! No one wants to work here. We arrived during opening hours and discovered that the place had experienced a power outage. It seemed like all the power had been restored and the place was lit up. The workers kept turning away paying customers, saying it will be a while, even though it seemed like everything should have been up and running within minutes. We even compromised and asked if we can utilize the arcade room. And we were denied. All the games were on and working. So we walked away, thinking to ourselves, "HEY MAYBE there's something we DON'T KNOW. OH WELL, WE WILL BE BACK." As we made our way to our car, an employee showed up and told us the power has been back on it only takes a couple minutes for everything to start working, it's QUICK. WELP! The other folks working inside said otherwise. Someone should definitely know what they're doing in this place. Apparently no one did. NO THANKS!

This place is great. Don't know why so many bad ratings. The staff here do their best with they have. I felt like we taken cared of. Clean bathrooms , organized and friendly staff. Definitely come back here again.

While I was doing my second race, I notice my kart kept losing power, I think one of the employees were messing with my go-kart causing it to lose power constantly during the race! I was definitely getting hater vibes from them. So this lead to a driver smashing into me from behind at full speed. I hit the back of my head pretty hard. Literally felt like I got into a real car accident. After that, I puke and I had the one of the worse migraine ever. If you guys want better/authentic service, this is the wrong location.

Wow really so fun I really recommend one time we went there and it was amazing the service was amazing

We were here last year and we bought 150$ worth of races and the place was super busy. We had to wait 3 hours and after the manager did us a favor and let us race two races. We decided to use the balance for the next time that we come. Here we are today coming over with very high expectations and excitement and the credits we had disappeared and our account was deleted. The manager said he's sorry and could do nothing about it so we asked if we lost all of our credits and he said shamelessly yes. Do not trust this club with your memberships especially not with your money very disappointed to know that they take the money and not respecting us as customers At least over here https://yelp.to/8jbGGvpF7d we got the value for our money

Amazing experience, went on a Friday night expecting it to be a little packed but there was hardly anyone there, brought extra money to play arcade games while we waited for our group to be called but didn't even have tim to play arcade games and was the first group to be called up. The workers were fast and excellent. They got food games karts everything, not a bad price to race on high fast and reliable karts. Had a little injury that could have been prevented but staff quickly stopped all of the karts and rushed over to make sure everyone was okay. The workers there are great, would definitely recommend!

Such a sad experience. Took a 10 year old to go kart for a couple hours. He was told that despite being 57" he could not go on the adult go karts. No kids were here, so they told him he'd have to ride the Junior karts alone. They would not let me ride the junior karts with him because I was "too tall" despite us being the only people there. Good job shitting all over this kids day! You guys rule. Wouldn't recommend this to anyone. PS. All the employees clearly hate their life and Kayla was rude / unhelpful!

We had our work holiday party at K1 Speed Burbank last Friday and had an absolutely AWFUL experience with the customer service, specifically from the manager on duty Kara. I have been in communication with Selena from corporate for weeks, organizing the itinerary and the catering for the event and the staff at the Burbank location either was not given that information or deliberately ignored everything we discussed. I was told our event including the racing and access to the private room would begin at 7:30pm and the catering we ordered in advance would be ready and waiting for us at that time. However, the staff called us for our first race at 7:00pm before our whole party was even present which caused a lot of confusion. We thought we'd be in the room for a bit first to settle in and greet everyone as they arrived, but instead we were thrown straight into the race with no warning. Next, our room and the catering were both unacceptably late. We didn't get into the room until at least 8:00 and the catering came out later than that. Myself and other members of our party repeatedly checked on the room availability and the catering and the staff was very unhelpful. We were told multiple different ETAs from different staff members and no one seemed remorseful for being late. Our party also was supposed to come with 2 free drink tickets and a monetary credit for concessions for each person. I assumed, these would be given to me when I checked in however I had to ask to get the drink tickets and the staff NEVER gave us the credits. Finally, when the staff gave me the bill at the end of the night, it included the entire party and the catering. I had put down a deposit for half the group in advance and the catering was included in the fee which I had to explain to no less than 3 different employees before they adjusted the price. To reiterate, the customer service was ABYSMAL. You would think this venue does multiple parties a week, if not a night, and would have it down, but the staff was so lost and unhelpful and the manager's attitude did not go unnoticed by our entire party. I will be talking to corporate about my experience. Do better.

rude and dismissive manager. Customer service was poor, and I left feeling disrespected. I won't be returning unless management improves.

This place is completely rigged! We got 2 races for my son (12 years old) but all adult race. Total racers 6. My son always wins first place everywhere we go. His just THAT good! First race no problem he got 1st.. second race I guess the adults got embarrassed or something losing to a kid so they rigged the race. They kept stopping his car, the wholeeee race. It was sooooo obvious what they were doing. Even made me laugh at one point. Anyway you lost a customer, we will never come back here again.

K1 speed is an amazing place for birthdays, a place to spend in your free time, or a place to race others. The kids and adults have different go karts, and there are multiple levels of speed for each. The go karts are electric, and safe, if you crash. The track consists of several turns, and you can take private lessons with an instructor. K1 speed also has an arcade, with lots of games like PAC-MAN or the Simpsons.

Karts are unreliable and NOT SAFE. Lost brakes in 2 different karts. Gas pedal would sometimes cut out and then no power for no reason. Had to switch karts in the middle of the session. DO NOT RECOMMEND!!!

Our group event here was just okay (5/10). The staff didn't exactly roll out the red carpet. It's clear they're just going through the motions. It's just another day. They were late on the schedule more than half an hour. I have talked to the manager and sales person before that a few times they told me that I don't need to bring anything they will provide us with everything we need which are plates forks napkins etc. They didn't do that. Thank God I had plenty cutlery and everything I needed including knife for the cake. The size of "large" pizza was also disappointing. Won't be returning anytime soon. For a business that entertains families and kids, they need to improve their event planning and hospitality.

I unfortunately had the same experience as all the other 1 star reviewers. This place doesn't deserve to be in business. Came for a facility buyout party which is $$$. While the interior is spacious, it became extremely warm during the hours of the party (12-2:30). Even some of the older folks were talking about how hot it was. The back room with the arcade was even worse. Everyone was sweating back there. No airflow, AC, or fans. Very uncomfortably stuffy. Now on to the customer service. It is just plain awful. Young staff acting stoic and disinterested in providing a good experience for their guests. I registered my kid for a race. About 20 minutes later he was called for the race. As he was racing, I walk to the front desk and ask if I can sign him up for another one. I was smiling and nice about this honest inquiry, and was met with two female staff who looked me up and down as if I had asked them for a million dollars, asked for my kid's name, and assured me they had him down for two races. Because "we try to get everyone in for at least two races". Verbatim what she said. Literally 5 more rounds go by (about 1 hour) and my kid asks the gentleman on the track when he would be able to go. He said "not the next one but the one after. I promise you are in the second group after we do cake". Singing and cake ensue, and then the next round of riders is called up. As my kid is gearing up with his head cover for the last round, the gentleman on the track says "sorry kid, we ran out of time and that last round is canceled." Are you serious?! After all that lip service and waiting over an hour between rides (again, for a private facility buyout party with limited guests and not open to the public), you couldn't get him on a second ride?? My kid left the party really sad that he couldn't get a second round in after 2 hours at the party. Such a bummer. No genuine apology. Agree with another poster about hater vibes from the staff. So bizarre! Lastly, the arcade had some games that were malfunctioning. The screen on one game displayed "ticket error, please see attendant" the whole duration of the party. I brought it up with the front staff again, who again looked as if I was asking for something outrageous. I mean- it's an honest question folks! One female looked blankly at me for 15 seconds before turning to the tall brunette manager, who said that a third party owns the games, and there is nothing they can do about it. She acted like she was doing me a huge favor to offer me a few credits back on the game card. I thanked her and my kid asked how many credits? She said at least two games. My kid goes to play and womp womp, 35 credits were issued which is barely one lower end game (most are 35-45 credits). We do not plan to be back, and I do urge other potential guests to think twice before going to K1 if you value your time, money, and respectful conversation with staff.

WILL NOT BE RETURNING!!!!!!!!! We celebrated my son's birthday there. The kids had a good time but the staff is VERY unorganized, there is absolutely no one to help if you have a party planned. It's basically a just a bunch of kids running place. We got there at the time they asked us to be there (30 min before the first ride). They did not have the room available so we had to hold on to all our stuff until the room got cleaned. Then they said we are in the wrong room and need to move (which we refused) since most of our guests had arrived They don't tell you ANYTHING, they don't give you anything and I had to constantly chase them down to ask for forks, plates, napkins! You don't know when the kids will start to race, when the pizza will come, when we have to do cake. They are ridiculous!!!!!!!

Today's temperature was 109 in Burbank. It was the same if not worse inside at K1 speed. They have no air conditioning and the mix of cars and people makes it even hotter in there. The cars kept shutting off during the race so they kept stopping us to swap cars. This is horrible because again it's 109 with a full face helmet on and you're sitting there sweltering while they get the race back on. Then the races are rigged. We had a YouTuber who was racing with us and they would slow other people's cars to let him pass. We paid $301 for three races for 4 people. I won't be doing that again.

worse customer service gave me a broken car that stopped working in the middle of the race and they did nothing about it this place is a huge mess.

Reserved for a party of 13 people. It started off slow, which was fine as we were reserved for 9pm and had showed up at 8:15pm. However staff was typically missing or not super helpful behind the counter when registering/checking in. We go karted from 9pm to about 10pm/10:15pm. It was expected that our private event space AND we were told that our event space will be ready at 10:30pm. Not only was the space NOT ready by 10:30pm, the food wasn't even ready. After asking numerous times about the ETA of the food that I paid for, keep in mind we were continuously told it was coming out in 2-3 minutes, it finally came out at 10:50pm. Staff was not helpful at all. They did provide plates, but were so unhelpful with everything else. Did not help set up the cakes I brought for my birthday, did not provide even a knife to cut the cake, nor did they provide utensils or cups. Thank goodness I happened to bring my own plates, cups, and utensils just in case. ON TOP OF THAT, as the K1 speed staff was so late with the food, we were then approached by one of the staff trying to push our party out as we were eating and this is what the staff said and I quote "I hate to be that guy, but your party is going to have to leave soon." Our party would've been OUT of the building if we had received our food at 10:30pm as we had reservations for karaoke afterwards which we were late to due to K1 "speed's" SLOW SERVICE AND STAFF. First and last time booking a party for K1 speed. Fun activity, terrible service. Don't even get me started on how they gave me two bills and tried to get an astronomical tip on both bills when service was inadequate and undeserving.

ZERO STARS - PLACE IS UNETHICAL AND DOES NOT CARE ABOUT YOU!!! This company is all about greed. I showed up to my nephews party which was booked from 4pm - 7:30pm. This company refused to give all of the kids the food that was paid for, they turned off all of the power to the basketball hoops and said the kids couldn't stay, they had to get out early. I told them we would not leave unless we got the full experience of what we paid for. I asked for a refund- which was denied. What were we to do with a bunch of kids that were dropped off for a birthday party that was supposed to run thru 7:30pm and was getting kicked out at 6pm all because they said a rapper needed the facility!!! When we refused to leave they called Burbank PD, and they came to where all of the kids were located, scaring the kids. This place was interested in greed and accommodating a bunch of WK entourage which was stoned out versus being ethical and honoring their contract. We weren't the only family they kicked out early, but we were the only ones that stood up against their greed. Don't come to this venue - shame on you for calling the Black and White on us just to leave early because you double booked and wanted to accommodating Mr. Black and Yellow because he's a rap mogul and has money and fame status You should be ashamed of yourselves. America - help me by banning the use of this place. You decide how you want to be treated. Don't let anyone mis abuse there power or fame a contract is a contract I guarantee you K1 your going to regret shitting on us regular family folks Please don't ever book a party here at this facility ever without you going to the place for yourself for the day and see it for your own family's sake and save the embarrassment Have a blessed day America from one father to another

I am writing a 5 star review based off of the kindness and courtesy I was provided by Joseph and some of the staff. I did not have the privilege of booking my event at their location due to schedule changes, however, I am EVER SO GRATEFUL for the very easy communication/booking/rescheduling/possibly canceling due to my schedule changes and Joseph and Fernando were absolutely more than accommodating. I do indeed look very forward to working with them in the future if all goes according to plan! Thanks for making it so easy gentlemen!

The family and I had an amazing night tonight. Adan and the other staff members were great. I understand the frustration with the wait time but it's understandable. I think if Corporate can create some kind of que system so customers can remotely access wait times and check in, it will resolve the wait time issue. The facility was clean and it was a nice family night out. Both families will be back!

Excessive wait time...3 hours. This place is cooled by fans and an open door. So hot inside. Not worth the wait or the $28 per race and $8 mask/license. No place to refill water bottles unless you buy another drink. Apparently the "track master" has control of the speed of the karts, but I didn't notice any when two karts crashed into each other.

Ive been to 2 other K1 tracks..... this one is the worst!!! Waiting over an hour for my kid to race.... The manager has the worst customer service skills ever.... Saying it could take up to 6 hrs..... no sir!!! I want my money back.... No wonder the ratings are horrendous..... with that kind of attitude we will never come back!!

The worst experience ever! You'll just throw your money away. 1) We came on Tuesday, when the third ride is for free if you buy 2. We bought 2 and didn't get the third ride. But our friends, who also paid $120 for 2, got 3 rides. Why? Have no idea 2) During the second ride one car of our friends lost speed and the race was stopped. Then the car was changed, but anyway it wasn't complete ride. If you pay $60 for 12 minutes you expect something more than that. 3) Old cars with bald tires. Helmets are really scratched Don't go there, you get nothing but bad mood for high price.