Chilop
Google
A deeply empty experience with a great view.||The view was, without question, stunning , but beyond that, this stay was a complete disappointment. ||What’s marketed as a luxury boutique hotel turned out to be a bland, soul-less building that felt more like a dated office block or a forgotten business hotel.||There were no flowers, no greenery, no artwork, not even a hint of Georgian charm. The room was stripped of character. The bed was rock hard, the balcony had nothing on it, no plants not chairs and table and there was an unsettling sense of emptiness throughout. It was all “functional” in the driest, coldest sense.||The carpet was stained, the corridors felt neglected, and the entire experience lacked warmth, style, and care. ||No spa treatments were available. No steam room. We weren’t told this until we arrived, the one feature we were looking forward to was closed, with no apology or good alternative offered.||To make matters worse, we were charged £100 extra for two nights for a thin, cheap fold-up bed for our daughter, despite arriving late and clearly exhausted. The timing and tone of that moment felt exploitative.||Honestly, I’m shocked this property receives such consistently high reviews. Based on what we experienced, it’s hard not to wonder if the praise is inflated or curated.