Nurgul C.
Google
I ordered a standard black coffee and waited for 30 minutes. When I reminded the staff, my coffee still didn’t arrive. After 40 minutes, I had to leave and went to the counter to ask for a refund. They told me they couldn’t refund me and could only give me a voucher. I explained that I don’t want to come back to a place where I have to wait 40 minutes for a simple black coffee. Still, they refused to refund me and just let me go. Very unprofessional and frustrating. I definitely won’t be coming back.