Simon Burke-Kennedy
Google
I've been buying from Kafka Mercantile for the best part of three years now and it's arguably the best clothes shop in the UK. And I've yet to step foot instore. The website is clear and really easy to use and they stock some of my favourite brands including Orslow, Engineered Garments, Porter Yoshida, Paraboot etc. It's not the cheapest shop to buy from but you pay for what you get (product and service) and their Patron programme (loyalty scheme) is great. "Every little helps" as Tesco say.
I find their customer service to be exemplary with any question or query answered quickly and efficiently. It's hard to find fault with Kafka Mercantile and I'm constantly recommending them to friends and family.
If, for some reason, I could only buy clothes from one shop it would have to be Kafka Mercantile every time!