B C.
Yelp
I came here April 1, 2023 at 12pm - I was thinking about going to explore the garden, but I decided that it wasn't good timing as I was traveling road to Hana alone for hours, so I wanted to go find a place with some phone service to check-in with my family.
The worker was extremely rude, unexpectedly, and took it very very personal. She said many things such as: "I find this disturbing," "I hope you find aloha in your heart," and "I believe in karma, so what goes around will come back for you." She was throwing all kinds of mean words around, all because I didn't want to see the garden. She was very pushy to get me to pay entry fee; She doesn't give you any time to think about it.
On another note, the price to do this is $20! There were lots of people at the visitors center, but I noticed that no one ended up actually purchasing entry into the garden; it seems like everyone left due to the cost or something. The trail is not marked by any means, and for $20 I think it should be. Very easy to get lost if doing it by yourself!! Please hold this woman accountable, I know it's common for people to come in and end up leaving or changing their mind, but the staff CANNOT take this personally!! Leaves a bad image on the company and can completely ruin someone's day over something so small!