Taryn M.
Yelp
Kudos to any business that can rebuild itself after a hurricane. I am glad that they are doing well and able to provide jobs and a fun atmosphere for locals and tourists.
Unfortunately, the food, drinks, communication, service, and music are all terrible. This establishment is getting by on their location and view alone, both great, but if you are expecting any kind of quality for your money you won't find it here.
I don't normally take a chance on fish at a new place, but all the meat we've eaten in the area has been very gamey and there are few vegetarian options.
Between two people we could not finish the $17 mahi entree which didn't come with the rice that is supposed to accompany it (I think it would have been edible with rice, but without it was just too fishy).
The fried shrimp was ok, child's food at best. The side of sweet plantains was good.
I have had one decent margarita on this entire island (at Tuluum Mexican restaurant in Aguadilla). At Kai I would recommend sticking to a bottled beer as they don't seem to know how to make a mixed drink.
Admittedly, as visitors to Puerto Rico, we should have better Spanish speaking skills. However, this restaurant is clearly meant for tourists--with the price point ($10-$25 entrees) and the menu being 100% in English--but most of the staff do not speak or understand English which made it difficult to communicate our experience and expectations.
Eventually, a manager reduced our check by $4 for the missing rice. All in, we paid $45 for one bad entree, one poor appetizer and a Mr. and Ms.'s T's margarita and left disappointed, hungry, and sober.