Samuil Sarandev
Google
This was by far the worst room that we had in our Japan trip.. Please, do not stay in this hotel if you value hygiene. The rooms were dirty, walls were all scratched and scuffed up, and to top it off - the ceiling had mold all over! We asked to switch rooms, so the girl at the front desk (who was kind and understanding) asked the manager who allowed us to switch. But when we went to see the new room - it was even worse - the walls, the ceiling, everything!
The guys at reception are kind even if a bit confused, but the worst part is the hotel manager who keeps hiding behind his little curtain behind the reception instead of facing his guests, who come with actual troubles regarding their stay.. You, sir, are a shame to the hospitality sector.
Sorry for the rant - in short, please save your cash and serenity and stay somewhere else in Osaka 🙏