Kanazawa Sainoniwa Hotel

Absolutely stunning! This is such a beautiful and serene place, and the staff's service was incredibly warm and attentive. I stayed for two nights and thoroughly enjoyed both the traditional Japanese garden and the public onsen/bath. Highly recommend it!

The staff were very friendly and helpful. There are many facilities including laundry room, lounge area (with tea and coffee provided), massage chairs and public spa bath; all of which do not require extra charges). The breakfast was delicious and had many food varieties to choose from.Although the location is not close to any public transport, the hotel offers free shuttle bus to and from the Kanazawa station every 30 minutes. This is very convenient.

In the past, my partner and I visited numerous cities in Japan but our stay at the Kanazawa Sainoniwa Hotel truly stood out. It provided us with memorable experiences throughout our four-night stay. We were impressed by the staff, who were exceptionally attentive to our needs and responsive to our inquiries with clear and helpful answers. Their effort to recognize us as foreign tourists and to communicate in our language made us feel welcome and appreciated, leaving a lasting positive impression.

5 star service, beautiful hotel, excellent amenities. The hotel is wonderful, clean, peaceful, and the service is so friendly!! Love the staff. Convenient shuttle that runs frequently to Kanazawa station. Comfortable lounge areas. Very chic.

We all loved this hotel! |The staff were really friendly and helpful|The room was super clean, spacious and well stocked|Free drinking water in the rooms and free drinks in the lounge|Delicious and varied breakfast|Excellent free washing and drying facilities |Lovely thoughtful extra touches - kids area, Ice lollies, seating area on each floor, yukatas and sandals |Roof terrace had magnificent views of the mountains|Shuttle bus to the station was really helpful|Hotel onsen was really nice and very clean|All in all we can't fault this hotel and would highly recommend

Don't be fooled by the price - from the spacious room to the excellent service to the delicious breakfast, everything from this hotel is top notch. Shuttle service is available from the station and parking is provided. Would definitely recommend.

This was an absolutely fantastic hotel to stay in Kanazawa. As soon as we arrived, we were greeted by staff waiting outside for us in the pouring rain (!)… this really set the tone for our whole stay. The service provided was fantastic, the room was large and comfortable, we adored the spa with its onsen and massage chairs (did I mention the free popsicles?), and the breakfast was simply fantastic- there was an omelette bar, ice cream, fresh fish, pastries and so much more. And all this for a very reasonable price! The one thing I would say is that it is a bit out of the way of all the sightseeing locations, however since the hotel have a free shuttle bus to the main station (which I would advise to use) it isn’t a big inconvenience .

Just had a magical (snow filled) 3 days in Kanazawa at this incredible hotel. The staff were so friendly and welcoming, very helpful to any queries and in the middle of the snow storm - they made sure we were comfortable and safe. The breakfast is ABSOLUTELY DELICIOUS! Everything was so fresh and the service was a lot better than many other places I’ve stayed in Japan, and that’s hard to top because Japanese service is top notch. Be sure to check out the travel bus tours the hotel offers too. Cannot beat local knowledge and tours. Highly recommended! You will not be disappointed.

Our family of 5 visited Kanazawa for a few days and booked at the Saino Niwa Hotel based upon the strong online reviews. We were not disappoitned! We really enjoyed the friendly, professional service, the good size rooms, and the spectacular breakfast buffet. They also have a very helpful shuttle running constantly to and from the train station. The room was divided into two parts, the Japanese style living area with low seating and the bedroom and they provided "night pajamas and slippers" for all guests in the room, which were encouraged to be worn on the property premises. We enjoyed the experience! We had two rooms that were connecting, which made it very easy for a family! Not something we found alot of in Japan...and it was appreciated! The front desk was very efficient and helpful and they had our bags ready in our rooms when we arrived, having been sent there ahead of us. Only complaint is it is a bit far from the train station...and we walked there upon arrival which took about 15 minutes. However, the walk was easy and the property makes it worth it.