Jade Lee
Google
Hotel prob was one of the best years ago, yet they kept it immaculate. We got an upgraded huge room in Japanese standards with two beds on the 13th floor, 450 sq ft?!. The room was super clean and maintained. I gave this hotel a full five stars because of the exceptional service. The front staff, concierge, and doorman were kind and helpful. Kudos for keeping up with the high Japanese standards and making my stay with my son wonderful. The lounge service I might skip next time, but it was ok. Thank you staff and the wonderful concierge lady who helped us to a trip to Shirakawa, you were fabulous and thoughtful❤️