Kanopi House

A Hidden Gem in Portland -Pure Bliss. I recently spent the weekend at Kanopi House, and though it was a short stay, it was truly unforgettable. From the moment we arrived, we were captivated by the breathtaking views and serene ambiance. The property effortlessly combines modern elegance with the natural beauty of its surroundings, creating a tranquil oasis that feels like a dream. The rooms are impeccably designed, offering both comfort and style with thoughtful touches that make your stay special. Waking up to the sound of nature and opening the glass and wooden shutters to take in the lush scenery was truly a magical experience. Kayaks and Paddle boards available on property to fully enjoy Portland's Blue Lagoon

A true sanctuary. A little piece of heaven on earth. Privacy, tranquility, solitude and luxury. Every meal was fantastic. Terri, the food and beverage manager, was the most gracious host you could ever wish for! The views of the blue lagoon were meant to be enjoyed only with the free use of kayaks provided by the Kanopi House.

The entire staff at Kanopi House provided excellent customer service & really made it feel like home away from home. Mr.Burchell and Terri were exceptionally warm & considerate during our stay.||Our room (Heliconia) was pristine, spacious and nestled in the luscious greenery & nature the property had to offer. The room featured a large indoor open shower, louvred walls, small kitchenette & a few board games to choose from.||The property is perched on a hill overlooking the breath-taking Blue Lagoon (that guests are free to access & enjoy). Be prepared to navigate steps when moving from rooms to dining areas.||The menu varies daily offering both Jamaican and continental options. It was certainly a comfortable and relaxing atmosphere with another breath-taking view of the bay. The service at the main dining room was attentive, which made up for the marginally inflated prices.||Overall a wonderful experience and perfect place to unplug.

Wonderful location, beautiful room, great food. Thank you very much! We spent 2 nights in the Kanopi House, it was very beautiful. The road to get there is a bit adventurous, but when it doesnt rain, it works good. Breakfast also nice. Ask for mosquito net if you dont like aircon

My husband and I celebrated our 5th anniversary at Kanopi House October 2023 and thoroughly enjoyed it.||We stayed in the Hummingbird which is the smallest cabin (as far as we know) and perfect for us. The road to arrive is pretty bumpy but the calm and peace of the property once you do is remarkable. The staff was extremely friendly, the best of them being the manager Burchell. He made our stay exponentially better, just by being engaged and helpful.||We spent the day at Winnifred Beach (no affiliation) close by and received a call in the afternoon from Burchell asking what we wanted from the menu for dinner so it could be prepared, this he did each night of our stay. ||Once we made our way to the hotel, we were met by pleasant staff, checked in and taken to our room. It was perfectly cozy and intimate, maybe a little dark for some because the main light source were lamps, but perfect for us. The outdoor shower was our favourite feature. Warm water was available for the entire stay and showering surrounded by greenery was wonderfully romantic and soothing. ||We spent our weekend kayaking on the Blue Lagoon, exploring the property, which really was beautifully constructed with the surrounding flora in mind and otherwise enjoying each other’s presence.||We were having an issue with connectivity where our data plan wasn’t working and Burchell promptly had a modem placed in our room. We also realized, on arriving home, that we forgot our polaroid camera by the lagoon dock and Burchell carried it for us to Kingston! He had other business there so part of it was convenience but I still thought that was extremely kind of him and honest of the staff because we spent a few days looking for it at home before we called the hotel to check. We could have been told it was long gone when we called.||The only thing left wanting was the food (hence the lost star). It wasn’t horrible but the taste didn’t match up to the price, even considering that hotel food generally is more expensive. We also waited a very long time to be brought our food, even though we would have ordered ahead and made a reservation and there were only about 2 other parties dining. ||Outside of that hiccup, we had a wonderful stay. If you’re looking for a place to unplug and relax, this is perfect. The pace is slow and the distractions are minimal. We had a really great time there.

ATTENCION !!! Review of Kanopi House – Port Antonio, Jamaica Dear Owner, We would like to share our experience during our recent stay at Kanopi House. As frequent travelers who have experienced hotels of various styles, we chose Kanopi House knowing it offered a rustic, nature-focused experience — precisely what we were looking for. The charm of the property is undeniable, but unfortunately, our stay was marked by incidents that led us to cut our trip short by three nights, something we have never done before. Service and Overall Experience: We were greeted by Terry, who provided no basic information about the hotel’s operations, available services, or transportation options. From the very beginning, her conduct was inadequate and made us uncomfortable. Incident 1: We requested a private taxi and were informed that payment had to be made directly to Terry. To our surprise, the supposedly private car included Terry and another hotel staff member. During the trip, we were taken to a market where she asked us to follow her to a secluded area to handle the payment. When giving us change, she attempted to hide a bill and claimed she did not have the correct amount. Upon being confronted, she returned the money. The situation was extremely unprofessional and deeply uncomfortable. Incident 2: On the second day, we again relied on Terry for transportation. After waiting 40 minutes, a driver finally took us to a beach. When we contacted her for the return trip, we were informed that the taxi would take an outrageous three hours to pick us up. Faced with this situation, we had to walk along a hazardous road where, fortunately, we managed to get a ride to the start of the hotel’s access road, followed by a 20-minute walk back. In addition to the logistical inconvenience, Terry adopted a mocking tone both in person and through text messages, demonstrating a complete lack of professionalism and respect. Financial Loss and Irreparable Discomfort: Due to the level of discomfort caused by Terry’s inappropriate behavior, we decided to leave the hotel earlier than planned. This decision resulted in significant financial loss: we forfeited the cost of the remaining prepaid nights, incurred additional expenses to reschedule our transfer, and had to book another hotel on short notice to salvage what was left of our trip. These incidents reveal not only a serious failure in service management but also a lack of preparedness, ethics, and professionalism from someone in direct contact with guests. We believe Kanopi House has immense potential, but it is essential that staff, especially those responsible for guest interactions, receive proper training to ensure an experience that aligns with the charm and promise of the property. Sincerely, Renata and Flavio Martins

My wife and I stayed at Kanopi house a few weeks ago for 3 nights. We were really looking forward to the stay knowing the fantastic location of the place and general look and feel of the tree houses as advertised on the website. We are big fans of Portland. Our stay was unfortunately a little bit disappointing and not what we were expecting. Positives : - Lovely staff, super friendly, helpful - loved the vibes! - Great location, right next to Blue lagoon and amazing local beaches - Stunning views - Quite and peaceful - Good coffee Negatives/improvements: - Road leading up to the property is unacceptable. Unless you are driving a 4x4 truck, your regular car is likely to get damaged. The drive up is quite long, and there are lots of potholes, some really deep and almost impossible to drive around. This needs to get fixed or flagged to guests in advance to ensure they have the right vehicle to access. - Food - very underwhelming and overpriced knowing how amazing the local food is. The portions were small and lacking in your typical Jamaican options. - Overall property - in general the whole place needs a bit of a touch up , this is such a amazing location with such HUGE potential. The tree house we were staying in was nice overall, however there needs to be a mosquito net provided especially when there are lots of insects out and about. Also we had the unfortunate scenario where we were informed the AC was broken and couldn't be switched off. Nothing was done about it during our stay so had to bare 3 nights with the AC on blowing directly into our faces while sleeping as the unit was positioned directly above the bed. - Wifi - no wifi in the treehouse and quite a weak signal in the main reception area. Not a deal breaker for us as we had local sim cards but understanding some guess may be relaying on it.

Enjoyed our stay very much. It was very peaceful and scenic throughout. Great customer service. We stayed in the Almond Suite and it was amazing. Birds chirping and the rain bouncing off leaves. Direct trail to a private and cozy area on the Blue Lagoon. Very satisfied customers.