S6976ROisabellac
Google
Karma Kandara is a beautiful resort, truly like a paradise. Everything is very clean, and the villas are spacious and stunning. The staff are amazing . So friendly, polite, and always smiling. The whole place has a great vibe, and you can feel how much the team cares about the guests.||Now, a few suggestions for improvement:| • The menu should be changed more often. I stayed for 10 days, and by the end, I already knew everything on it. The food was okay but not “wow.” It would be nice to have more traditional Balinese dishes instead of mostly Italian food (pizza and pasta). Also, the food prices are a bit high.| • The cable car to go down to the beach or up to the restaurant is very slow. Sometimes you have to wait up to 20 minutes in line, which is not pleasant after spending the whole day at the beach under the sun. I suggest adding another cable car in the future to make it faster and more comfortable.| • One thing I really didn’t like was the membership sales pressure. During the holiday, we were constantly approached about becoming members of the Karma Group. In my opinion, that’s not professional — guests come to relax, not to feel stressed or pushed to buy something. The marketing and sales approach could be more subtle and respectful, especially for a 5-star resort.||However, I want to mention Lily, who works in sales , she’s an amazing human being, very kind and professional.||Overall, we had a wonderful experience. The staff are fantastic, the place is beautiful, and with a few small improvements, Karma Kandara could be absolute perfection.