travelgirlEJ
Google
We had a wonderful stay at this adorable hotel. Check in was a breeze. We were traveling as a family of 4 -- 2 parents and 2 20s/late teens kids. We stayed in a two-room suite, which was perfect. The room was clean, and the beds were comfortable. The hotel's included breakfast was awesome and a great way to start each day of our stay. Note that the hotel's elevator is tiny, so we had to go up in shifts, or use the stairs. I tended to take the elevator up and the stairs on the way down. This wasn't a problem, but it's a good thing to know before you book. ||I would give this hotel 5 stars, but I took off a star for three reasons:||1. It took forever for the shower water to get hot. We had to turn the knob to the hottest setting, wait a while, and then regulate the temperature once the hot water made it to the shower. That was frustrating. Also, the hotel provides shampoo and body wash but no hair conditioner. ||2. With our room we were provided 1 old-school key with a giant keychain that had the hotel's name and room number on it. That is a huge security issue. If I were a woman traveling solo (which I often am for work), that would make me not stay here.||3. Our room could only lock with the key -- from both inside and outside. This is a fire hazard. It also was a problem when 3 of us left the room, and 1 stayed behind. Because we only had one key (and apparently, there is only one key), we had to leave him with the key, and he had to lock it from the inside. He then had to lock the room and bring the key with him when he left to meet us later in the day. ||I thought this hotel was super cute, and we had a good stay there. But the issues with the key might keep me from booking again if we have the opportunity to go back to Vienna.