Karoopark Guest House

Very comfortable, large rooms with air-conditioning. Clean, friendly service. Beautiful wild gardens, trees and birds. Large pool - great for laps. Had a lovely dinner! Good quality lamb and veggies were prepared thoughtfully and properly.

Firstly, clients must be informed that the establishment has pets (I had to close my room , because of cats). Secondly, clients must be informed during enquiries that some rooms have single beds, and not be shocked on arrival. Thirdly, the internet was as good as not having it at all. Lastly, I was given a faulty ironing board, and had to use a table to iron my clothes

Very Bad Service and Lack of Hospitality||My stay at Karoopark Guest House was defined by very bad service. The black lady at the front desk was so rude during check-in. She rushed us to the room and told us to "be quick" because she was busy with other guests. She used a harsh tone that made us feel like a waste of her time. We were not shown the pool, bar, or any amenities—she basically said we could figure it out ourselves.||When my boss asked if the room could accommodate two people in the future, she completely misunderstood and snapped at him, saying, "two people are not staying since you only book for one." Her tone was so undermining that he had to tell her "never mind."||I stayed in Room 7, which had a clogged shower drain. The water would stay stagnant after a bath. I asked for it to be fixed multiple times, to no avail. The cleaning staff would just mop the water away. For five days, my bed sheets were rarely changed, and the Wi-Fi didn't work for the last three days. I informed the front desk, but nothing was done.||To the owner, please improve your service. The lady at the front is doing a bad job and represents your business poorly. Our company will no longer be using Karoopark Guest House.

Got there in the 26th December. Rooms were a bit dated given the price paid and the management team seemed under pressure and were not as attentive as would have been expected. Ok for a quick sleepover

Great place to sleep over or spend a few days or weeks even. Friendly staff compliment... good food at good prices

Karoopark GRAAFF REINET great service responsible prices friendly staff delicious food it's clean and neat spacious rooms it has a nice swimming pool and braai area

The service was a shocker here… I asked for a menu & was told that I could fetch one, they were on the other side of the room. The first time I’ve ever been told to fetch my own menu! Then the food - a pie with salad - took an hour to arrive. Rooms were a little below average, but clean.

Staying In Karoo Guest House is a pleasure for us every time we come through Graaff Reinet. We thoroughly enjoy the welcoming and friendly greetings, the pristine surroundings, the clean and spotless rooms, the delicious meals and the always very friendly and forthcoming staff members. We also appreciate that we can bring our dogs and love the immaculate sparkling pool. The only slight issue we had was that the room we were staying in, was lit by the street lamps throughout the night. It would be lovely if some dark blinds or curtains could be fitted so the room is much darker.