Katapult

I requested a cancellation beginning of December with an order through Ikea and they stated I wouldn’t get my money back if returned through Katapult. I returned the merchandise to Ikea and got a FULL REFUND. they couldn’t give me the virtual card number to receive the credit back of $2700.00+ and now won’t respond and answer emails they just send automated emails stating my lease is still due and I’m responsible but they are so quick to take money out of my account but want nothing to do with processing my refund. From Friday 12/26-12-30 I have yet received a virtual card number and have yet to get a call back from the manager to confirm the refund. Just denials. No wonder yall have a 1 star rating. Katapult is ridiculous and I won’t recommend yall to anyone and I will be making sure it’s known how yall conduct business.

I’ve been using Katapult faithfully since 2022 and always paid everything on time. Despite that, they still added all kinds of unnecessary and crazy fees. Now that I’ve moved and just wanted to update my address, they’re asking for what feels like my entire life’s information just to make a simple change. Their customer service is terrible unhelpful, rude, and not willing to work with you. I used to recommend them, but not anymore. Save yourself the headache — Klarna and Afterpay are much better options and way more customer-friendly

Leased and item, paid in full early. Leasing another and was charged 84.00 randomly. Turns out the product I received was what I ordered yet they're trying to charge me for a totally different brand- more expensive. I'm not paying for their ineptitude. I have proof of delivery of item I ordered. Not what they claim I received. (Now they admit it's not correct in their app) They say they paid the cost of a totally different item than I received. Then say it's basically my problem to figure out, although they are the ones who made a 100.00 "mistake ". They claim they can't fix their screw up, and I should figure it out. No. What will happen is my bank will block them and recoup my costs thus far. They can fix it or it's their loss. Folks, read the reviews! 1.7 ??? Katapult, fix it or lose it.

If you have a reserve amount they will not give it back to you. Will say they put it towards total payoff. If you look at it though it means they still charge you full amount even if you pay early. I had $70 suspended and they took it

I got a loan for a computer. The TOTAL for the loan is $1,599.99. I've paid to date $1,907.50, while my account says I still owe $1,448.22... So by the end of the payoff is $3,697...How this is legal I have no idea. DO NOT DO THIS. They market it as "No Interest" but after the 90 days they essentially double your total price. I've messaged them one or two times before confused about my payments and they kept giving me the run around. At no time did they say the total I'd end up paying is $3,697. They've said multiple times that my payments are going to the TOTAL LEASE, and when they've said this, I've said okay so the $1,599.99. And they've said yes, yet when I log in my account says that I still owe almost $1,500! I understand interest but 100% interest should not be legal. That's worse than student loans and lending club. The marketing when I applied also said it was INTEREST FREE

Im going to be real hear. Most theses reviews is user mistake they clearly tell you after the 90 days how much you will owe. I have paid off a $2,200 loan a 1,800 loan a 899 loan a 1,400 loan all a few more all before the 90 day deadline. Was even offered a increasement. Had also returned a item and got a full refund had my due dates extended. I have had 0 issues with this company. Maybe read the find print.

Just to let you know any money you put down they will not refund it back if your order gets canceled it’s a scam. All right update I figured out why I didn’t get my money back. I canceled my order twice and this company actually called the company that I was buying stuff from and rejected my canceled order

Worst company have ever done business with they are good at misleading people into a good deal which turns out to be all lies don’t let them take advantage of you like they did with me and probably many others. Remember that old saying “IF IT LOOKS THAT GOOD IS NOT TRUE” Be very careful before you agree check the terms really good. They are a rip off ‼️‼️‼️