Kauai Shores Hotel

Hotel · Wailua

Kauai Shores Hotel

Hotel · Wailua
420 Papaloa Rd, Kapaʻa, HI 96746

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Kauai Shores Hotel by null
Kauai Shores Hotel by null
Kauai Shores Hotel by null
Kauai Shores Hotel by null
Kauai Shores Hotel by null
Kauai Shores Hotel by null
Kauai Shores Hotel by null
Kauai Shores Hotel by null
Kauai Shores Hotel by null
Kauai Shores Hotel by null
Kauai Shores Hotel by null
Kauai Shores Hotel by null
Kauai Shores Hotel by null
Kauai Shores Hotel by null
Kauai Shores Hotel by null
Kauai Shores Hotel by null
Kauai Shores Hotel by null
Kauai Shores Hotel by null
Kauai Shores Hotel by null
Kauai Shores Hotel by null
Kauai Shores Hotel by null
Kauai Shores Hotel by null
Kauai Shores Hotel by null
Kauai Shores Hotel by null
Kauai Shores Hotel by null
Kauai Shores Hotel by null
Kauai Shores Hotel by null
Kauai Shores Hotel by null
Kauai Shores Hotel by null
Kauai Shores Hotel by null
Kauai Shores Hotel by null
Kauai Shores Hotel by null
Kauai Shores Hotel by null
Kauai Shores Hotel by null
Kauai Shores Hotel by null
Kauai Shores Hotel by null
Kauai Shores Hotel by null
Kauai Shores Hotel by null
Kauai Shores Hotel by null
Kauai Shores Hotel by null
Kauai Shores Hotel by null
Kauai Shores Hotel by null
Kauai Shores Hotel by null
Kauai Shores Hotel by null

Highlights

Kauai Shores Hotel blends vibrant island decor with cozy outdoor spaces, two pools, and beach access, creating a charming, relaxed vibe perfect for exploration.  

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420 Papaloa Rd, Kapaʻa, HI 96746 Get directions

kauaishoreshotel.com
@thekauaishores

$$

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420 Papaloa Rd, Kapaʻa, HI 96746 Get directions

+1 808 822 4951
kauaishoreshotel.com
@thekauaishores
𝕏
@thekauaishores

$$

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Last updated

Mar 13, 2025

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Marianna T

Google
This hotel has everything we wanted in a vacation spot! It was our 2nd time here and they have renovated the rooms recently so it was an even better stay than the first time. It's right on the ocean, the pool/hot tub are lovely, the rooms are clean and bright, beds are firm and comfy, staff is so hardworking and friendly, A/C is great, the vibe is really chill and unpretentious. It includes morning yoga classes and has bikes you can use. We've done this trip with and without a car and you can easily walk/bike in this area - so close to great food and swimming beaches. The Lava Lava has live music every night and everyone performing there was wonderful!! The nice thing is, you can enjoy the music in or out of the restaurant, and we did both(the Sandy Toes Cocktail - yum!). Highly recommend!!

Kristen S

Google
This hotel definitely has an old school Hawaii feel with updated amenities. Grounds were well kept and beautiful. Parking lot was always full but took advantage of the complimentary valet every day (included in your hotel daily fee). Used the water bottle fill stations each day with our reusable water bottles. Nice paved walking paths along the shore. Several restaurants and a small market adjacent to the hotel. Coin laundry was $2 per load or dryer. Perfect location in between all the areas on the island. We would definitely stay here again.

Catherine Fleming

Google
Highly recommend Kauai Shores Hotel! The staff is lovely. Rooms are very clean with comfortable beds. Nice that they have the restaurant and bar Lava Lava for nibbles, drinks and live music every day. Each room has a nice little patio to enjoy your own outdoor space. Clean pool and hot tub. The ability to text the front desk with questions or requests was a great service in addition to being able to easily extend my reservation for a late checkout. The location is amazing! Right on the beach with plenty of comfortable beach chairs to lounge on. Close proximity to town if you want to walk or use one of their complimentary bikes. Great value and a very comfortable, inviting vibe. Would definitely go back. Mahalo Kauai Shores staff 🌺

Cathy M

Google
My husband and I had a great time at this "boutique" hotel! Well situated near the beach and MANY fantastic restaurants. Could do as little or as much as we wanted daily. Highly recommend taking the bikes to Donkey Beach. Easy 12 mile ride for we 2 in our 60's.

Marcin Prv

Google
Aloha! We had doubts when booking this hotel because of its 3*. We try always to book a hotel from the Hilton family, because of the status and points. However, after a bad experience with a Hilton on the Big Island, we canceled our reservation at the Garden Inn and looked for an alternative. We hit the jackpot! Three or four hotel buildings, located right on the beach, lots of trees providing shade, sun loungers on the beach free of charge, parking and valet parking also with no costs for the hotel guestes! The bar right next door with changing menus for breakfast, lunch and dinner, plus great service. Special thanks to Angela from the reception desk - she makes her job! All this is a guaranteed success. On top of that, the rooms are newly renovated, maybe not luxurious, but clean and quite large. We got a room on the first floor (no. 202), in the first shoreline, with a balcony, a rocking chair on the balcony and a beautiful view of the ocean! This place makes you want to stay longer. Maybe next time, I highly recommend and many warm greeting to the whole staff!

Roy Rosnik

Google
Clean and comfortable. The Lava Lava makes a good burger and beer. Good beaches. Their pools are clean and well maintained. The only negative is parking. Very small spaces and limited. They do have complementary valet service. Everyone was very friendly and helpful.

Caleigh Rutledge

Google
The best way I can describe this spot is it's the best resort feeling I've ever had from a place that wasn't a resort. It's a small hotel but has a much bigger presence, in the best way. Rooms are nice, recently updated, clean, and comfortable. Front desk people are ON IT. Excellent service. Property maintenance is CLEARLY on the up and up, with new plants having been put in, pools are regularly skimmed, etc. Staff are all nice. I do wish every building had a microwave rather than just the lobby and Lei, and I also wish the balcony chairs had cushions as it's hard to sit out in them for long. Other than that, I can't fuss about much! Would definitely recommend this location to anyone looking to come to kauai as it's in a great spot to visit the north OR south easily, AND a few decent places to eat within walking distance. There is a bus stop nearby, and parking (and valet!) is free for rental cars. Lots to love!

Susie P

Google
We love, love, love this place. It's our go-to on the island. Despite the festive atmosphere and being adjacent to Lava Lava, it remains peaceful and at 10 o'clock, the restaurant and pool close down so everyone can get some rest. The staff is so friendly and always accommodating. The nearby Coconut Marketplace is fantastic and convenient.

Lisa L.

Yelp
Beautiful remodel for this hotel. The location is right on the beach. The rooms are spacious and clean, the pool and hot tub are a good size and there's an onsite restaurant. The lobby area has lots of chairs where you can sit back and unwind and the hotel also has a free photo booth. Valet and self park are complementary. Got this hotel on booking.com at $275 a night all up. This hotel is next to the Coconut shopping center. High recommendation to stay at this hotel.

Ram R.

Yelp
Excellent medium frills hotel. Room was reasonable in size, twin queen beds were comfortable, pillows were good, in from mini fridge was nice, multiple pools were nice and not too crowded (a little cold though), lots of water refill stations, staff members were very nice, Lava Lava Cafe was right there, free valet parking, free regular parking, nearby shopping center with restaurants and more, etc. This resort doesn't have everything but it has so much within close distance that it is a great value. Thanks!

Elizabeth N.

Yelp
This is one of the best MID hotels ever. If you don't need anything fancy, this hotel really has it all! The staff is beyond nice and they will let you borrow stuff from their backroom like body boards, sand toys, etc if they have. There's nice water refill stations everywhere. There's laundry for $2 a machine. There's microwaves. A pool with a hot tub. A beach right outside with a short walk to a lagoon, great for babies and toddlers. A restaurant on premise. Complimentary valet parking. The list goes on... Afterwards, I stayed at Hilton Hawaiian Village in Honolulu and was missing the vibes from Kauai Shores. It's also very close to everything and the most convenient location. The coconut marketplace is next door. Tuesday/thursday is the farmer's market there. Food trucks, bakeries all within minutes away. Lydgate is minutes away. They have free bike rentals at the hotel. Lava lava beach club is on premise. Thank you for the best stay! Mahalo.

Gikky A.

Yelp
Pretty sure I booked a courtyard but I think because we checked in late we were given parking lot view. The parking was a bit difficult in the evening so try not to comeback too late or leave out for dinner. They did have a complimentary yoga class in the morning which was nice. Stayed here about 5 days. Mostly was out and about touring so wasn't in the room much except to sleep.

Danielle N.

Yelp
Best Value! Free Beach cruiser bikes with long biking paths along the beach where Blue Elvis was filmed and fresh water rivers and restaurants and night clubs country style!! OMG bring sunscreen a rain jacket and shades!! Super pretty a small pool but if u like bikes this is ur place! They provide boogie boards for free as well but the water the ocean Kai is rough and rocky but Kapaa is quaisn't and adorable If u want to kick back visit a small island town even I saw a lot of single ladies and I always felt hella safe! Easy parking great food clean rooms I did not like the TV (and I totally wanted cell and internet service and poor cell service Told y'all its country ! be prepared). Great food beach side dining and take out food u can enjoy on ur lanai Live like a locals grab poke at Safeway down the street and shave ice These rooms have a lovely lanai and a microwave in the building. I had a garden view which I LOVED the quietness and beautiful grounds and neighborhood with tons of flowers and every night locals file in to listen to live music (different band or singer) It's an ideal paradise esp for the price I haven't found anywhere on island that competes with this place esp on Value and Price My top pick for people watching their budget or just want to enjoy peace away from Waikiki and Oahu Go up to Waimea Canyon it's spectacular OHHH the drinks at the bar open 7 am -9pm they are phenomenal like Cosmopolitan phenomenal and cheap compared to Flive Star Resorts Helpful Friendly Staff kind personable and attentive

Kyoo C.

Yelp
Freshly remodeled, think the few remaining rooms should be all done too by end of June. Fantastic hotel for Kauai, very clean and comfortable rooms. Bathroom fixtures were better than high end resorts, wish I had all those in my own house, lol. Quite a large campus so everything felt spacious and clean. Lobby was open and airy and clean with friendly people to check in and check out even at 5:30am. Loved the water refill stations placed throughout, so fast and easy to refill 2 provided bottles to not have to go buy a pallet of the club store water. Did initially buy few larger water bottles from Walmart, and used those big bottles to carry extra refills daily. Lawn games looked fun, and got to dip into the pool for an hour or two on one of the days. The pool looked small in the pictures but it was actually a decent size and was perfectly nice. But no real need for pools in Hawaii, since just a short 5 min drive south to Lydgate Park opens you up to what you came to Hawaii for, ocean. 2 protected pools that still gets waves trickling it was the ideal playground since the smaller one was well protected and perfect for little kids. While the adjacent larger pool was plenty enough for adults to venture out sufficiently. When down south around the Grand Hyatt area (which seemed to be the best hotel on Kauai), I noticed the beach was not really usable due to strong waves at Shipwreck beach, so everyone was just in the resort pool area. I much rather stay at Kauai Shores Hotel and get some actual ocean play time at Lydgate park. Lava Lava beach club was good for drinks on first night, but never got to eat there since had so many other places to try for food. However, they seemed to have live music daily, even during day times. Giving the entire hotel a lively, aloha feeling, never a dull stagnant atmosphere while staying here. Kauai Shores hotel was perfect for my family to explore the island and be available for good price to allow overeating all those good foods around the island! For the early risers, the sun rise happens at the left side of the beach here, worth getting up for. Kid was sad to leave the hotel, kept asking will we come back to Kauai Shores hotel? I said if we do come back to Kauai, yes I would definitely come back to Kauai Shores hotel. The best overall balanced hotel on Kauai. Yes, the parking at night can get a bit difficult, but luckily every day we came back, we were able to find a space. Just don't get a big car for rental.

Kelsey B.

Yelp
We had such a great 5 night stay here! Here's the breakdown. Pros: - Location: The hotel was in a perfectly central location (especially if you rent a car)- right in the center, about an hour from the West (Waimea Canyon State Park) and the North, and (less than an hour from Princeville, Hanalei, etc.) It's also only 10 hours from the airport. Pro tip: use Turo to rent a car- some will even drop it off right at the hotel- instead of waiting 3 hours at the car rentals at the airport. You're also in walking distance to the Coconut Market (ABC store- one stop shop for anything & everything you could possibly need- from food, to sunscreen, to clothing, to coffee), a bunch of different restaurants, beer, food trucks, coffee shops, etc. We also walked to the Sleeping Giant trail which was a lovely easy/moderate hike. - Service: The staff couldn't have been nicer. Novella checked us in and had some incredible recs. The gentleman who ran the valet (which is FREE- unheard of these days) was awesome. Housekeeping was great too. -The grounds: The hotel has a retro feel. The grounds are well manicured, has 2 pools and a hot tub (open until 10 pm, where as most hotels close them way earler), fire pits everywhere, string lights, tons of seating, and is right next to the beach. They even have lawn games. We absolutely loved it. There's also a restaurant/bar, Lava Lava Beach Club, on the grounds. It's separate so you can't charge food/drinks to your room, but is worth checking out. Definitely on the pricey side but the cocktails and bartenders are great (fresh juice, generous pours), and the coconut sorbet is unreal. -The hotel: This isn't a super fancy hotel, but it doesn't advertise to be. However, it's clean, the rooms are spacious, come with a fridge, have a large bathroom, and are just what you need. the bed was super comfy too. I'd recommend opting for a renovated room and maybe a garden or pool view so you don't end up facing the parking lot (which I imagine is a standard room). They have free water dispensers around the hotel which was such a nice touch. They also give you cards so you can pick up free beach towels to use a the pool or beach. -Valet: Did I mention there's FREE valet? Most hotels I've stayed at in Hawaii charge $60 per day. You can request your car via your cell phone and it'll be waiting when you get there. You can also self park if you'd rather. Laundry: They have coin op laundry available until 10 pm! This was SO helpful since we were heading to Oahu after Kauai and were able to wash all of our clothes, swimsuits, etc. before heading there. You can get $10 worth of coins from the front desk. There's even have single serve detergent for purchase in the laundry room. -Other: They have free bikes you can use from 7 am to 6 pm and free oceanfront yoga in the AM. Price: This was one of the most reasonable, nice hotels we found. I was going to book via Chase travel, but found we got a 5th night free if we booked direct so we went that route. Be sure to check the "Specials" portion of the hotel website! I've read that you can also book throuch Costco. Cons: - I really can't think of any cons. There are no robes, if that's important to you, but that's truly all that comes to mind. Overall, we really loved our stay here. We went from here to the Halekulani in Oahu, and I can honestly say, while it was beautiful and definitely felt like a 5 star hotel, we preferred our stay at the Kauai Shores. It just had a lot of character, comfort beds, the most personable people, and was just a whole lot of fun.

Jax N.

Yelp
Great little place to stay. The staff was friendly, the place was clean, and had nice amenities. The Lava Lava Beach club was a fun place to watch sports and grab a bite to eat.

Smrithi S.

Yelp
We enjoyed our stay at Kauai Shores during our recent trip to Kauai. This is a slightly budget friendly hotel as compared to a lot of the others on the south shore, we also loved the location, right on the beach, and central to get to all locations on the island. They have some parking available, the spots are tight and are filled early in the evening. They also have free valet parking. Be ready for the older buildings, we knew what we were booking. Our room was spacious, had had some updates, could use more updates. The bathroom was on the smaller side, and could be updated. The room and the hotel were very clean. We enjoyed a number of meals at the Lava Lava Beach club, we loved having dinner or breakfast on the beach. The service was friendly and quick. On one of the days during out stay, they had a fair with a number of local artisans setting up stalls on the lawn and the lobby. It was great to buy some gifts from them.

Samantha M.

Yelp
We really liked our stay here. Our room was exactly as we booked it, clean and right on the beach. They had a great restaurant for breakfast and dinner attached which had yummy choices. There is a shopping center within walking distance for other food as well. The hotel was essentially located to get around the island. We didn't have any issues and anytime we had a question it was answered quickly. The parking there is a little tight but that's why they have valets to Help you if you need it. With all the pricey hotels in Kauai, I'm surprised that this was so reasonable with all the amenities. I loved the beach, my teenager loved the Lawn games and we all loved the safety of the location. Don't hesitate to book here!

Dallas C.

Yelp
My husband and I absolutely LOVED Kaua'i shores hotel . We booked through Costco travel which made check in and check out super easy. The rooms were very comfy cozy, and the beds were excellent. The lava lava beach club had delicious drinks and food, with live music on Thursday night I believe. The grounds were well kept, very clean. They had games out for you on the lawn, the pools were nice as well as the hot tub. It's beach front property which was super nice to have the beach right outside your building. If you're looking for the ritz, try the Hilton or somewhere else, but if you're looking for a beautiful and affordable place to stay, that is centrally located in Kapaa, with great amenities, friendly staff, and a comfy/clean bed to lay your head after a long day hiking/exploring, I'd say check out Kaua'i Shores . We will definitely be back on our next trip! The only thing we'd say we'd like to see improvement on soon, is the parking lot. They are renovating more so I am sure it will eventually change, but they do offer valet as parking can be a little hard depending on what time you return to the hotel.

Victoria K.

Yelp
Overall we had a lovely stay at Kauai Shores. It's in a great location, fairly central on the island which makes visiting the north and south shores very convenient. You can easily walk next door to the Coconut Marketplace as well. It's also a more budget-friendly hotel than the much fancier hotels you'll find in other parts of the island. The hotel staff were very friendly and professional. They even have a concierge which contacts you via text and is able to answer questions or help in other ways if needed. The property is nice, right on the beach though I'm not sure it's the best beach for swimming. It's still beautiful to watch the sunrise here. Generally speaking, the buildings are a bit dated and even though our room was large and comfortable, I did notice some wear and tear (like rusty door hinges and whatnot). It wasn't an issue for us since we knew we weren't staying in a luxury resort or anything, but just be aware of that. The air conditioner in the room had a very bright light which had the temperature on it. It was very bright for us so we covered it up with something. Kind of random but if you like to sleep in the pitch black, just be aware of that potentially being an issue. Parking is not very good. The spots are extremely narrow. I actually found the "compact" parking spots which were about 4 angled parking spaces to be wider than the normal parking spots. That's where I parked each of the days we were there. The hotel does offer free valet parking (though you'd need to tip) to hotel guests so if you are really in a bind, that is an option. We didn't dine at the Lava Lava Beach Club but I've heard it's very good (though it seems on the pricier side). All in all, I'd recommend the Kauai Shores Hotel and I would happily stay here again on a future visit to Kauai.

Mannee G.

Yelp
Rooms where clean good service especially from Novella ,beach is very close ,recommend this place,staying here next year

Jignesh S.

Yelp
Nice location. Right on the beach. Can not swim or Surf on the Beach as water was rough. Clean and comfortable but not luxurious resort. Enjoyed the complimentary bikes and yoga classes. Amazing food, drinks and vibes at The LAVA LAVA Beach club which is on the same premises.

Mary L.

Yelp
It's official. I will not be visiting Kauai Shores Hotel again. Below is one perfect example as to why, but there are several other reasons why I'm disappointed in the hotel accommodations. In short, this is a very low budget sort of mindset and treatment towards guests. They are not focused on customer care at all. Here is a good example: of how you will be treated while staying at the Kauai Shores Hotel: After a long day at the beach today, I just went to the front desk to get some additional towels for the morning and the receptionist was reluctant to give me more; she actually proceeded to look up my room number to see if I had my room serviced... Are you serious? Would you like me to tell you how many times my family and I showered after going to the beach? I should not have to justify my request to be supplied with more towels when I'm on vacation and going to the beach daily. Wow! How ridiculous! Got to the Sheraton Hotel! NOTE: The Lava Lava restaurant, on the other hand, is amazing (the restaurant and the Hotel are next to each other, but managed separately). Stay at the Sheraton and the head over to the Lava Lava restaurant for dinner and live music. Great atmosphere, and they won't decline you if you need more napkins, I Promise.

Ashley V.

Yelp
My husband and I had an amazing time staying at the Kauai Shores Hotel for our first trip to Kauai. We stayed here for 7 nights and felt like it was the perfect place for our vacation. Here are some things we loved: * Friendliness: this is something I can say for my entire experience on this island - the people are so friendly and kind, it's so refreshing. The front desk staff were always helpful and we were always greeted with a smile :) *Cleanliness: the rooms seem to have been updated very recently and although the outside seems a little outdated, the inside was very modernized. We got the room with a kitchenette and it was perfect for the week. * Location: very centralized to the north shore and south shore, which made it very convenient for day trips. The hotel is very accessible to nearby restaurants and shops at the Coconut Marketplace. We rented a car, but there were plenty of walkable places right near the hotel. There is a gorgeous beach view right outside the hotel near the restaurant. * Amenities: two pools, laundry machines (super helpful in allowing us to pack light and wash clothes mid-week), water refill stations, and my favorite thing - free bike rentals! They provide bikes and helmets for the bike path nearby, which takes you along the ocean. Another bonus was free yoga session on the beach in the mornings! I think the only complaint I have is the parking lot. The spots are super tiny/difficult to park in and the parking lot is often full at night. However, they do provide a free valet service, which is convenient. Overall, this is a pretty minor complaint and didn't hinder our experience. Overall, this is a perfect place to stay and I highly recommend it!

Alissa A.

Yelp
Cons: They are remodeling the back buildings and one of the pools right now. Bathroom wasnt clean as it should of been. The light switch is outside of the bathroom. Toilet had a horrible flush and water pressure of the shower was bad it would go from hot to cold then back hot. The outside of the toilet was dirty. The soap wrack still had tooth paste or soap on it. Tub cover had black mold spots on it. Sink was in a tiny area which I didn't like. Each time we used the sink it would have water every where. Walking into the room had a very wet musky smell. The door did not have a safety latch at the top, which made us feel unsafe. So we put a chair in front of the door to feel a bit better. Be careful with the valet there's an older, rude, grouchy man who parked our van and hit another car. Thank God my husband was able to move it without more damage. Both cars had minor scratches. Pros: Very cute hotel the colors just pop. There is free valet or self park, parking lot gets full fast. The area is beautiful, nice front desk. There is a restaurant as well, live entertainment at night. We had 2 queen beds which were great. Pillows were comfy & thick. Split ac and a ceiling fan. There are bikes you could use for free. 1 pool 1 jacuzzi the water is a bit warm that my 3 month old baby was able to be in it comfortably. There is a small area where kids or adults could play with some games & theres 2 firepits. Each day there was nice hawaiian local music playing which we loved! I liked that we could just text the front desk or valet instead of calling. Free late check out till 12 if you ask. I would definitely go back after the renovations are done.

Bobbie R.

Yelp
Aloha! We stayed on the first floor in the Lani bldg. Close to everything here. Two pools, huge hot tub, Lava Lava Beach Restaurant, corn hole, yoga every morning and free use of bikes. This place is very low key and quiet. Beach area on site. Watched sunrise from the beach lounges every morning. Rooms clean and comfy beds. Remote control ceiling fans and air conditioner ( we didn't use it since it was cool during out stay). The minus for me would be the rooms and hallways are in need of a major renovation, especially the bathrooms. The room has a musty smell. Overall a great property and location. 20 mins from airport. Coconut Market Place next door. Parking can be tricky since it is shared with hotel and restaurant. If you see a parking just take it or valet. Tip housekeeping and valet generously. Mahalo.

Michele B.

Yelp
This place was fantastic! Our plans changed and we made super last minute reservations and they were able to accommodate us! Staff was very friendly and the resort was clean and well kept. It is very centrally located and on the property of the Lava Lava Beach Club which is a plus! The fact that it is right on the beach is also a plus and the Coconut Marketplace is right next door. We really enjoyed our stay here and would definitely stay here again the next time we stay in Kapa'a!

Annie L.

Yelp
I booked Kauai Shores for 3 nights while in Kauai due to them being pretty reasonable in pricing, around $280/night. Most AirBNB I researched were over $350/night for anything remotely decent. At $280 and under, you will be sleeping in a Car/Jeep, a tent, or a shack. Yikes! Little did I know that Kauai Shores is a MOTEL and not a HOTEL, that's the first disappointment. It smells in the hallways and in the room like a musty smell. Both levels of the motel had doors that are open access so anyone can come in and out, no safety. Lobby is very nice and restaurant seems nice although I did not eat there. I booked via expedia and it was a "VIP" hotel with 4 stars. Definitely not even close. More of a 2 star motel. It came with a free bottle of wine at check in and I asked for an upgrade. She "upgraded" us to a double queen bed with supposedly views of the pool but it was a view of the next motel building (they have several buildings throughout the property). Negatives are..small bathroom sink hidden in a wall in the bathroom. No room to place your items. The bathtub floor was broken in 2 places like someone had used a hammer to smash it? How does a bathtub floor break?! Double queen bed and flat pillows. The bed, pillow and bed seemed dirty and I did not sleep well. Balcony had views of the building across. Positives - On site restaurant and private access to beach. That was about it. If you're into motels, stay here. Otherwise look elsewhere.

Katrina D.

Yelp
I want to thank the wonderful and welcoming kind Aloha Staff of this most precious location... from the Lava Lava beach club for yummy breakfast and drinks to sunset dinners with the most beautiful beach view, and we did experience other spots, this is the best most relaxing view . We came with a heavy heart after the recent transition to heavens realms of my son just one year ago, and my mom just in March , we came to feel the sacred peace of the Island and heal and the love that is the Aloha experience ... Mahalo for your kindness and for making our stay in kappa, so peaceful and just what our heart needed . The front desk staff , Ian and Rachel and Ama of course Angela "Mahalo " Ian Mahalo for your extra care in our needs and your great sense of humor , you made us feel very special ! See you next time prayers and healing for Maui

Michele T.

Yelp
First time visiting Kauai, and we stayed at Kauai Shores. About 15 minute drive from the airport and 10 minute drive to Old Kapaa Town. The check-in process was easy. However, when we checked in, there were 2 front desk aunties. One was very welcoming, provided my BIL with options of 2 different rooms available at the time of our check-in, gave him towels, described the property, etc. Then, there's the other aunty who greeted me and gave me my keys but that's about it. Appreciated that it's free parking, but it would get packed pretty quickly. Valet is free, though. Our room was located on the second floor of the Lei building which overlooks a garden and one of the pools. The building across from us was undergoing renovations so it can be loud. The water in the pool was warm, and the property is right at a beach. Enjoyed the free yoga in the morning and wish we had a chance to take a bike out (free). I'd consider staying here again the next time I visit Kauai.

Nikki C.

Yelp
Booked this hotel for a week through a Travelocity package with my partner for a romantic getaway. You get what you pay for. LOCATION: The location of the hotel is right along one of the busiest parts of the highway, so getting in and out of the hotel is kind of a nightmare. You'll be sitting there waiting for a bit. But the beach is nice and you have a full clear view of the sleeping giant. You also are in walking distance to the coconut marketplace which is Soooo nice. HOTEL: staff is a little bit odd... We were told we could ask for extra towels anytime and we did so to which we were met with a "weirded out" response and they asked "you want towels...?" Like we were insane for asking that lol. Checking out was annoying. First they started knocking on our door before checkout time to start pushing us out. Then they came back again and continued to be pushy. Needless to say, you definitely feel rushed on checkout day. Parking....ugh. Good luck finding parking without the help of valet. The parking lot is way too small. Overall, 3/5. The basic standard room was about what I'd expect in terms of comfort. however we also had a fridge, coffee machine, safe, and patio which I wasn't expecting so the amenities were nice. The Jacuzzi is very small and always full pretty much everytime of day. We get some alone time to ourselves for literally only 5 minutes before people started pouring in. Just go to the beaches, their pool area isn't really that good. Free valet parking at least. Would I stay here again? Nah. I'll spend a little more money for a better experience somewhere else.

Liz P.

Yelp
2 min walk from beach. You can't swim at the beach by the way unless you want to end up in the middle of the ocean. Wifi was shot, have fun trying to make that work. TV in room is connected to wifi so again- good luck. The hotel is close to a plaza. Easy access to both north and south shore of island. 15 mins from Lihue airport. Don't get me started on parking. The spots are atrocious and small. They fill up quick in the evening. If you can't find a spot, you have to valet your car. Saw someone arguing with valet because their keys were lost by the valet folks. We used the valet once and quickly caught onto their scheme. It's "free" but they expect a tip to bring your car to the front. If you're always coming in and leaving, this can add up. We just parked in the lot and said a prayer no one would come ding our rental car. The actual room was decent. This hotel is definitely a little outdated. Carpet and furniture could use an upgrade. Housekeeping is reliable and comes everyday. Restaurant attached to the lobby is decent but pricey. It is convenient having a place to dine in or get take out. $1 additional charge for takeout box. Theres a safeway down the road as well. Front desk is helpful. The bike rentals are fun! Free of charge for 4 hours. We rode bikes for a little. If you're ballin on a budget and need a clean place to stay, I would recommend this place.

M S.

Yelp
Reading the reviews we must have came when the good staff was not at work. My husband was trying to surprise me for my birthday. He paid for an ocean view, free bottle of wine and a free room upgrade. When he called the front desk to complain he was told they were sorry for not giving him an ocean view but they tried to get him as close as possible to the ocean. However they are under construction. My husband expressed that the front desk apology was not enough because he paid for an ocean view. Because my husband complained they deducted the resort fee and gave us a complimentary breakfast voucher. I would like to reiterate nothing was going to be done if my husband didn't express his displeasure for the situation. Their were stains on the sheets and the toilet was not bolted to the floor. We're leaving this hotel tomorrow. And the parking is horrendous!

Jenny T.

Yelp
Hotel was really nice! Staff were friendly, kind, cleaned our rooms everyday, and the hotel is in a great spot, walking distance from the Coconut Marketplace, a great spot for food/shopping. There is a pool with a jacuzzi, easy access to the beach and rooms are cozy as well. Would recommend this hotel to anyone coming to the island!

Suzy G.

Yelp
We LOVE this place. We stayed here July 2021 (in between covid surges). During this time there was such an ungodly rush to get to Maui that they were having real problems, including a rice shortage. Not in KAUAI! Everything was completely slack here. I visited friends in Kauai several times in the 90s and fell in love w/ the place so it was really fun turning my husband and kids onto the place. We spent the 1st few days in a rental in south shore but moved up to Kauai Shores for the last 3 nights. We loved it so much that we came back this last January for another week! The staff are great. The grounds and rooms are well-kept. It is clearly a very old facility and it has a mid-century vibe to it. We love that about it! What does NOT have? It doesn't have the claustrophobic corporate vibe of the larger resorts. This place is slack and it's all we want. Also the hotel is right next door to the wonderful Coconut Marketplace, where you can get BBQ, Thai, sushi, Italian, and buy whatever you need at the Island Country Market (which also has very good food!). Love the pool. Love the beach. Love Lava Lava Club. Love it.

Marian M.

Yelp
HOTEL: 1. The parking situation is awful. Something needs to be done about it. We felt like prisoners at this resort, reluctant to go on adventures, for fear of not being able to find parking when we got back, to the point that we considered ending our vacation early or going to another resort. The spaces are far too small for most rental cars and very few are going to trust a rental car to a valet service. This put a huge damper on our vacation and we seriously regret choosing Kauai Shores and will not be recommending it to any of our friends. We saw a lot of cars dinged and dented from people trying to get in and out of spaces, or even getting out of their cars once in a space. Do better for your guests. You cannot call your destination a relaxing getaway if guests are constantly living in fear for their vehicles or even if they'll have someplace to park when they get back from an excursion. 2. The laundry room needs an immediate update. Three machines for the entire resort is not enough and we spend a huge portion of one of our days just waiting for a machine. When we finally got one, 2 drying cycles and our clothes were still wet, only to find out that machine should've been marked out of order. The housekeeping staff ended up taking our clothes to their dryer to finally get it finished (huge kudos to the housekeeping staff!). 3. When we went to book our room, there was no way to choose between a single and two beds. When we called, they said that they could not guarantee a choice. The only way to guarantee 2 beds was upgrading to a kitchenette, which was $100 more per night. You know what types of beds you have, you know which rooms have them. There should be a separate booking option for single bed and 2 beds, like other hotels do. 4. The bathroom door, is opaque glass, so if you plan on going to the bathroom at night, and want to turn on the light, it's going to wake up your partner. Plus, if you're shy, you can see shapes and shadows through the door. Why they thought this was a good idea is beyond me. 5. The only place to sit comfortably in the room was one lone desk chair. The seating at the table consisted of ottoman squares, with no back rests. RESTAURANT: 1. While we were there, they went from menu service to QR code service partway through our stay, which told us, yep, the prices went up. They did provide paper menus if you ask, though. 2. If you are diabetic, this is not the place for you. They do not provide sugar free syrup for breakfast, and their sugar free soda machine kept breaking down. 3. For the most part, servers did not share the Aloha spirit. Only one server seemed to actually enjoy being there and engage with the customers. The rest basically slapped down a menu, took the order, and handed you a check, without checking partway through if you needed a drink refilled. 4. We did enjoy the live music offered, but the noise from the bar often overshadowed it entirely. Look elsewhere if you want a relaxing stay.

David D.

Yelp
Very efficient fast check-in process they give us the keys to our ocean view room. Clerk explains they are fully booked and this is the last ocean view room left. Bellman takes our stuff to the room and valets the car. At the room, we open the door--Phewwwww! Someone was smoking in here big time--it wreaked. We hate that! (This is a non-smoking hotel--guess $250 fine is not enough these days?) We look out the patio window and do not see the ocean. Bellman comes in and we ask him where is the ocean on this ocean view room? Are we in the correct room? Bellman says yes this is an ocean view room. He explains it is the fault of the architect a half-century ago who designed the property that they did not face any of the rooms toward the ocean but because this is the closest building to the ocean--it is considered an ocean view room. That is the best legal argument I ever heard in my life! Next, I ask the bellman about the room odor--smells like cigarettes? No? He says, in hotel rooms you are going to get all kinds of odors but, "I am immune to it working here." Turn the TV on and there is a picture but no sound! I try to fix it then call the front desk and they send a technician. Technician comes and tells us that the TV is shot--he needs to replace it the next day by finding one in another room not occupied and swapping it out. We decide to ask for another room with all these problems it had. New pool view room smells perfect and the TV works fine. But new room ceiling fan made a ton of wind in the room. We don't like that so we try to shut it off using the fan remote control--does not work--fan will not stop. Fan does not have any other shutoff controls--it's wired directly into the wall--no switches. Not going to call again for technical support on my vacation so I got up on the bed, stopped the propeller, and tied it up with my cord for the next 4 days--perfect solution. (BTW: Tons of dust on the fan.) But I had to call the front desk for more towels and guess what--the jack on the phone was broken and the cord came completely out of the phone. I put the jack back in and so long as you did not pull too hard it stayed in place but for other calls for service it came out a few times. Next: They do not make up rooms here daily--we are told at check-in that they will change the towels and soap only daily and throw out the garbage. The next day we come back after a day of touring and no one changed the towels or took the garbage out? I call the front desk and the clerk berates me for not following the rules. She says I was supposed to put the towels and garbage outside the door before leaving? I tell her that at check in I was told different that they will just service the towels and garbage in the rooms. She really got on me about that! So I put the towels and garbage outside the door to get new ones so we can take a shower. Next there is a knock at the door. It's the housekeeper and she tells me not to put the towels and garbage outside the door--that housekeeping will come in the room to change the towels and garbage. I tell her that the front desk just yelled at me because I did not put the towels and garbage outside the room. She says front desk is wrong. I get right on the phone to the front desk and the broken cord comes out of the phone while I am talking. I push it back in and tell the front desk that the housekeeper just told me not to put the towels and garbage outside the room and the front desk tells me that the housekeeper is new and does not know the rules. Next: They have free bicycles in the front for hotel guest use on the famous 5 mile Kauai bike path which starts a mile from the hotel on the beach. I ask the clerk for a bike. All have very rusty chains and wobbly wheels but I pick the best of the worst. I get on the bike and the seat collapses down. I fix it and it falls again. I know a lot about bikes so I take apart the clamp and reinstall it and it holds for the ride. I had a nice ride from the hotel to the end of the path and back--approximately 12 miles RT. DO IT! Next: Parking. You can self-park or Valet. Self-parking is tight--small car is best. Pools: There are two--did not use either one during the stay. Location: Excellent. Its right in the middle of everything. 24-Hour Safeway nearby. Front Desk: When you ask for something it comes immediately. Even if they yell at you--it still comes fast. Food: Lava Lava restaurant is in the Hotel and they have excellent food I will review it separately. Room size: Tight--It's the tiniest bathroom with the tiniest sink I have ever seen in a hotel--like cruise ship bathroom. Beds: Moderate comfort--Thin covers that will not pull up past your shoulders. Bed quality is okay--but hey--you came to Kauai to sleep? Pool/Beach Towels: They are the BEST! Cleanliness: If you are okay with a few errant hairs and dust on the bed rails, you will be okay here. Key when staying here is not to look tooooo closely at anything in the room.

Kana P.

Yelp
Had a great stay,,resort was clean, well kept,,with modern style units, and lots of cool amenities,,,Staff and Management were friendly and my stay at the resort allowed for a free bike rental that i was able to indulge into some cardio activity,,that was amazing!!! Will stay again for sure!!!

Min K.

Yelp
I'll upload photos later but I'm not sure what is cleaned and maintained on this property. I usually stay at another property not too far from here but due to pricing and availability I got placed here. It's confusing first as the parking lot is huge but the lobby/reception is all the way in the back. So it's quite a walk to check in unless you want to pay tips for valet. (FYI the stalls ARE TINY and people park VERY recklessly.) The gentlemen who checked me in was nice and it was a fast process, but the room is where the horror started. I checked in and of course checked the beds and no bed bugs! But looking up and seeing the split AC I see dust and/or mold. When are these serviced and who's responsible to clean? In addition, the lamps have nicks, are rusted, and don't really fit in with the decor. I save the best for last - the bathroom. How can hairs be stuck to a wall and not be cleaned? The towel rack is rusted brown and the hot water in the sink does not become hot. FAIL FAIL FAIL!!! The only saving grace is the water pressure, it's so strong! My recommendation is if you can splurge a tad more, look for another property.

Mel L.

Yelp
The only place I will stay in Kauai. Will definitely come back. Never ate at the lava lava place because everything is fried. Will try it out for evening cocktails next time. Staff is accommodating

Leila K.

Yelp
Our family of 3 recently stayed here for spring break, March 2022. We stayed for 4 nights. We absolutely loved this hotel! My husband, myself and our 17 year old son loved staying here and we will definitely be back! This hotel was clean, had nice decor, was a great price point, ALL of the staff were helpful and friendly, AND it is located beachfront!!! We had also stayed at a Sheraton hotel in downtown Waikiki during the same trip and this was by far a more pleasurable experience. Also, visit their restaurant on site for cocktails and dinner at least once during your stay! The food and atmosphere was great! I could rave about this place for hours! Round of applause Kauai Shores Hotel!! Don't change a single thing, WE LOVE YOU!

Ricky R.

Yelp
When planning our trip to Hawaii we had an ace up the sleeve of my parents timeshare being on the island. I planned our trip with that in mind. We had the last 3 days covered so we needed a rental the first two days. Typically I go air bnb, but the places on the list were not really great looking and still stupid expensive. This place showed up on hotels.com and I was a little concerned that it wasnt going to be great. It was a two star with decent reviews here and on the site. I was very concerned still, but in the price range it had the best reviews... honestly I was shocked at how much we enjoyed this place. First let me say part of my review is a grass is always greener review and part is the location as a whole. Overall the location is great. Its a resort, with a decent price. Based on other reviews in the same area I think its the most promising. The price is not bad at $300/night (approx). The hotel was not huge, but perfect for us, it has two pools, a great little bar/restaurant, and decent beach access. Plus there are a few other perks like free rent bikes, and daily yoga class for free. The ac was perfect, shower was pretty nice, but maybe too short and lower pressure than I like, but not bad at all. I would say it is worth the stay for sure. Is it perfect. No, but we had a ton of fun here. Oh plus you are close to a few nice food/coffee spots. And a coconut marketplace that you can grab some local liquor. Now the grass is always greener review. I have never been a huge fan of the time share spots. But they are always pretty decent, just not in great locations or kept up as well as I would like. This time the timeshare was trash. We left our lovely hotel we enjoyed to go there. 1. No ac, 2. no beach access. It was miserable. I wished so badly to be back any my hotel after leaving almost immediately. I would recommend this place at the price. I would be shocked if the price stayed the same in a couple of years.

Ian J.

Yelp
This hotel was amazing! Had great service and excellent views of the ocean! 10/10 would recommend! It is plenty cool enough in the rooms!:)

bambster s.

Yelp
Great customer services, housekeeping staff are very courteous A++, restaurant and bar staff rock especially Niki, (didn't get a chance to do the catamaran trip - shucks!) CON: The ceiling fan made noise while it was on so we turned on the AC instead but the light on the AC lit up the room so it wasn't dark, then the alarm clock was too bright even though we dimmed it, the TV channel guide showed local and prime time shows that apparently was not part of the cable package that the hotel ordered. Overall it was nice and will book again.

Katie S.

Yelp
I spent a lot of time researching hotels for our Kauai vacation and appreciated that Kauai Shores was so centrally located and more budget-friendly than other hotels in the area. Other than that, it was lackluster. The room was dated, the shower was an experience to say the least, and the parking lot is a disaster (spaces are so small that I thought I'd get hit anytime I moved my car). Also, I totally understand the minimized room service due to COVID, but it the room was a bit smelly and it was so hard to get new towels that we had to flag down staff anytime we needed something. On the positive side, the staff was friendly and the beach access was really convenient. I'd look to stay elsewhere next time I'm in Kauai.

Richard L.

Yelp
Room is nice, but missing a couch and table as I can't lay on the bed the entire time. This hotel is only good if you stay outside most of time or on a short trip (3 days). The parking situation is really bad. The spots are way to small that I need to think twice if I want to risk parking my rental car there.

Donna R.

Yelp
Location is great, Lava Lava restaurant is on the ocean and lovely. The grounds are also nicely maintained, shopping center close by fabulous. Only issue is with our room, don't book a ground level room as you won't be comfortable opening your sliding door for fresh air, no privacy at all on the ground level rooms. Rooms are old and dated, safe didn't work, TV did not provide decent stations in our room but okay in our friends' room? The room and hallway smelled musty Shower so powerful it was close to uncomfortable. This motel charged me $4300 (with taxes & fees) for 10 days, so very over priced!

Heather C.

Yelp
Such a great hotel. Only about 15 mintues from the airport. Staff was nice and informative. The rooms were clean and cute. The grounds are what make this hotel. Right on the beach, access to multiple swimming and walking spots. The Lava lava club is also another hightlight. Beautiful way to eat dinner, on the beach, with amazing music and great service. After dinner turns into fun on the grass with games and firepits. Looking forward to staying here again.

Marlene D.

Yelp
Great location on the beach with Lava Lava restaurant and bar on site with entertainment. The staff is very courteous and the grounds are well kept. First time visiting for a mother daughter trip and look forward to coming back. Shout out to Angels at the front desk who was smiling and helpful every day of our stay!

O O.

Yelp
I love it here. Not a 5 star but comfortable. It's has the colors of a Clubmed and all the comforts of home and everything nearby (beaches, restaurants, gas stations, shops, parking). 20 minute drive from the airport. Comfortable, clean maybe 10 x 10 hot tubs, 2 pools, 2 outdoor firepits, beach front where the bar and restaurant is located. Also at all hours, the hotel does not seem too noisy, the employees are pleasant and try to make your stay enjoyable! Oddly, the entrance, lobby, check-in is to the rear of the building. The lobby is shared with the restaurant. Each night, live pleasant, easy listening Hawaiian music is played. Kauai Shores provides the usual amenities: a/c, blowdryers, safe, kneenex, clean towels, beach towels, free morning yoga class, 2 free bottles of water and free rental bikes. All fun and handy. Shores was not cheap, plus daily amenity fee ($25ish) but I am pleasantly surprised and happy I stayed here; however, the only disappointment was when I arrived before 2pm to check-in, the front desk had us wait 2 hrs for a clean room after a long flight in. Shores can be quite expensive eating onsite, daily happy hours on tropical drinks. The Coconut Market Place is a short walk, 5 minutes which offers breakfast, many snacks and gift shops, Tuesday / Thursday mornings farmers market in the parking lot (fresh fruit, snacks and coconuts). Recommend a bit more cleaning to the floors and room carpets since it's high traffic hotel and odd smell.

Joye C.

Yelp
Update from other post! Jennie the general manager called me yesterday Wednesday the 28th in regards to the incident. She was supposed to call me Tuesday the 27th but she didn't due to the hectic day she had on her first day back to work from being away. Even though it took some time for this matter to be addressed Jennie was reassuring that something would be done to prevent this from happening to anyone else. And some proper handling would take place. She was sweet and gentle with her tone and really made me feel a little better about confirming the validation of my concern. I appreciate the time she took to just listen to everything I had to say and sincerely apologized (not like how Anna did with attitude) She informed me that I should have made an incident report on location however ANNA the MANAGER did not even MENTION to me that I should do one or that there was such a thing. I also confirmed that either ANNA doesn't KNOW the rules or she just doesn't CARE because she's "been there forever" It's these types of ladies that get away with their ugly attitudes just because they supposedly "can" (Honestly I don't care how old you are. If you're old enough to GIVE attitude best believe your old enough to RECEIVE it) Thank Goodness for Ian and Jennie that's all I can say. I hope they clean house soon because this experience is definitely UNFORGETTABLE but not in the ways it SHOULD HAVE been! And we can thank ANNA for making things worse! Apparently she's pretty good at that since this wasn't her FIRST and who knows..maybe this wasn't even her second time TREATING GUESTS THIS WAY! SOMETHING needs to be done! She does not DESERVE a job during a time like this if this is how she's going to be treating it. There are many people that qualify for her job! Get better management!! People that actually CARE about the PEOPLE! and not just her "pride" Jennie was nice enough to take care of some small fees for us but in the end I really think this should be evaluated further. This company should not be learning their lesson ON MY SONS ACCOUNT! imagine if an elder fell through instead!??!? That situation could have been fatal for them. But because my son is young and strong and thankfully OKAY it's probably going to be easily dismissed. I hope better action will be taken, Jennie has done all that SHE can for us!

Gail U.

Yelp
Booked here when we came for the weekend. Hubs spent his hanabata days in this area. We weren't sure which hotel this was but the price did not break the bank. You can't really see the property from the one main road and driving up I had mixed feelings. To my surprise and delight, a woman greeted me with a shell lei as I went in to register. Later when hubs and daughter joined me there were leis for them too. Everyone at the front desk is an ambassador of aloha with genuine smiles and warmth. I was relieved and happy I chose here for our 2 nite stay. The room itself was big enough but wished there was a pullout couch so one of us didn't decide to camp out on the floor as she gave both of us the beds. We never used the pool but there is one. The dining room restaurant was the most memorable. It was like a Jekyl and Hyde eatery- bustling, bright, noisy and filled at night with an attractive bar. BUT in the morning it is like paradise unfolded. You can see and hear the pounding surf just a rock's throw away. The employees are friendly and make conversation. The food is presented well. Nice start to any morning. Lots of photo ops especially once the sun peeked out, water glistening, very ahhh moment.

Glenn Z.

Yelp
The beach is not swimable and the pool is not heated so for swimmers out there you won't be happy. The bar is very good and I had a great burger but for $24 bucks it should be great. Our garden view room should be called an alley view and the shower temperature varies wildly while showering. A room refresh is scheduled to start soon though. Parking is bad but they offer complementary valet parking so you just need to tip. The people here are very friendly.

Vic P.

Yelp
Best value budget resort on Kauai. Low key, retro vibe. Central coast location makes it easy to take day trips to explore north and south shores. Short 15 minute drive to Lihue airport. Used the valet service for car parking (it's included in resort fee, so we didn't tip). Room was clean and beds comfy. Lava Lava Beach Club had vegetarian and vegan options. There's an Island Gourmet Market in the plaza next to the resort and a Safeway a 5 minute drive from the resort for those who want buy food, though rooms don't have kitchen facilities other than coffee machine. Front desk cheerful and helpful. We would stay again.

Christine M.

Yelp
Stayed here last night woke up to about 30 itchy bites all over my arms ankles and legs haven't stopped itching my partner has 7+ bites . When asked this hotel only had antiseptic wipes which helped cleaned but not anymore help than that :/ emailed and haven't heard anything. Between the hotel and food+ drinks 400-400+ $ with not much but the memory of getting hit up/ unsanitary room. Please contact us back. Not gonna let it put a damper on our trip but still bummed

Melanie L.

Yelp
I loved this hotel, especially the orange, aqua and avocado color scheme. It's very retro and right up my alley. The grounds are beautifully planted and well maintained, as evidenced by the the gentleman constantly and quietly milling around pickup dead leaves, sweeping paths and trimming foliage. It's a daily job, not weekly, and their work didn't go unnoticed. The staff are friendly, efficient and accommodating. On our third night we couldn't get into our room using either key. Maintenance was there fixing it within 5 minutes and was done shortly after. The location turned out to be perfect for us. Right off the highway, about ten minutes from the airport and kind of central to everything we did. Lihue and Kapaa are not far for shopping needs, it sits along a beautiful stretch of beach, and the Coconut Market Place is right next door. Everything we needed was essentially right outside our hotel. The hotel managed to be booked solid during our stay and even if it wasn't, there aren't enough parking spaces for two full buildings, let alone four. On top of that, there is a decent bar/restaurant on the lobby building that was busy every night. Those outside guests used our lot at well. ON TOP of that, the parking spaces are narrow. As in, impossible to park an average sized car in the lines without being too close to the car next to you. I had rented a Jeep Wrangler. Parked perfectly in the lines, my tires would still be ON the lines. 80% of the guests had a Wrangler or similar sized car. At least 10 spots each night were eaten up by cars just trying to get parked in the lot without being on top of the car next to them. Checking in and out was quick and painless. Each guest is assigned a beach towel that can be exchanged as many times, and at any time during their stay. The lobby is beautiful and large with plenty of seating, fresh ice water, a little convenience shop and computers with internet access. There are two pools and a hot tub on the grounds, as well as outdoor showers for rinsing off. Plenty of lounge chairs, tables and even a couple of fire pits with seating. Paths around the hotel are well lit at night by torches and lights. Be mindful walking by the ocean at night or early morning as that area is not lighted. Our room was bright, clean and a great size; having the kitchenette turned out to be really convenient. Everything we needed was in the cabinets aside from a dish towel. The drying rack was fine though. There was a ceiling fan and an a/c unit so we were very comfortable. My only true complaint was that the shower head was so low. I'm 5'6" and it was at eye level. Taking showers involved a lot more work than I'm used to, but my thighs got a workout from doing squats just to wash my hair! I would 100% stay here again. It may not be the Hyatt, but it was perfect for our needs aside from lack of parking and super short shower head. If not for those and a few nitpicks, it would have gotten five stars.

Laura Lee R.

Yelp
I think this hotel is a great choice for families and couples who enjoy socializing with other people! They have lawn games near the tiki bar, fire pits and live entertainment. The place comes to life in the evening hours! (In a good way, not a crazy party scene! Lol) Everyone on staff here was friendly and helpful. The rooms are spacious and clean. The Lava Lava Restaurant was good. Not much variety for my husband who's not a seafood eater, but enough to give him a choice or two. Eating with your toes in the sand and listening to the waves was a special experience.