Christine L.
Yelp
A couple things need to be noted before anything else. 噶瑪蘭, or Kavalan, is very important in that it's both internationally renowned as well as an actual Taiwanese company. It's why my family was so eager to visit, even though nobody in my family DRINKS WHISKEY (and we had three kids in the group who couldn't legally drink). Hence, I'm establishing now that the three-star, A-Ok rating I'm giving isn't a reflection of Kavalan so much as it is a reflection that a group of ten tourists that aren't really interested in the whiskey itself had an okay experience.
After Taiwan became part of the World Trade Organization (another thing Taiwanese people are quite proud of, as it had to be carefully done in order to get around the One-China Policy), King Car Conglomerate (a group that specialized in beverages) was determined to create a Taiwanese whiskey and founded Kavalan. As a Taiwan-based company, they chose a name that emphasized their Taiwanese identity as it actually reflects their location in Yilan County, where the Taiwanese 噶瑪蘭族 (Kavalan) indigenous people originally lived. Since then, they've developed a number of different kinds of whiskeys that have won multiple awards and international recognization and is acknowledged as a Taiwanese brand that is on par with (or even better than) its Western counterparts. As such, they're a source of great pride. And that's why, during our Taiwan visit, when the parents decided we should go on a tour through Yilan as a family, this is one of the stops the 10 of us in our rented van made.
They have multiple buildings, and we were dropped off at was the King Car building rather than the distillery itself. We waited there for the tour to start and I got distracted by a gallery off to the side. Pictures weren't allowed, but this was actually my favorite spot. Apparently, this was King Car's art exhibition featuring local painters' renditions of Taiwan's landscapes and landmarks. They were beautiful and we were excited that we recognized some spots and inspired to visit other spots we'd never seen before. After that, we were guided to the auditorium in the back to watch a video introducing the distillery and their process. It was a nice place that could seat over 100 people (but we were the only ones there) where the backdrop of the stage is actually windows out into natural, tropical greenery. I thought that was definitely a nice touch. Afterward, we walked across their campus (which was quite pretty) to the one you see in most of the pictures with the casks of whiskey and their gift shop. We tried out their different products, listened to their tour guide's commentary, and went through their gift shop afterward. They have a separate tour through their actual distillery, but none of us were that interested, so we ended it there.
Maybe it's because we came at a time of the year where nobody else is on vacation and we were the only people in the tour, but the whole place felt abandoned. The initial entrance into the building where they have the whiskey tasting was half blocked by a delivery truck (with no driver) that had pulled up, so we had to scoot around it to get in. There were stands and such that were closed and we literally didn't see anybody besides the lady at the King Car's front desk and our tour guide until we got to the gift shop. It felt like a ghost town and most visitors seemed to have skipped the tour to go right to buying products.
Seeing as King Car is a group that has been dealing with beverages for a few decades, their direction to whiskey back then wasn't surprising. Their gift shop is basically a very large whiskey store where you can buy luxurious whiskey in nice packaging for yourself or as a gift. I've heard their bottles are given as formal presents for special locations or during business transactions, and I believe it. Their award-winning malts having certificates verifying their pedigree. We ended up buying A LOT of the award-winning malts, and they gave us a bunch of small bottles (think hotel mini-fridge) of whiskey for free. But if you're looking for a more immediate beverage after a warm day, they also sell their other products in the same store such as sodas, yogurt drinks, and coffee.
Overall, a nice place to visit if you're in the area and enjoy whiskey, or even a good place to stop by and pick up some pricier souvenirs to show off, give to someone important, or give to that person in your life that's a whiskey enthusiast. I would recommend browsing the types of tours they have to select the experience you really want based on your interest. Otherwise, it's a pleasant spot to pass through.