Kempinski Hotel Das Tirol

This hotel really deserves a good review and recommendation! We really enjoyed our stay and have nothing to complain at all! Hotel located in a very surrounding area, beautiful scenery from every angle, with the dedicated decoration inside of the hotel. Room is spacious, swimming pool is clean and comfortable with warm water. Has all the facilities you need here. The service is amazing, nowadays you don’t often see such professional and friendly service in Europe. We would definitely come back!

Been thinking of making this trip to this area since last year and decided to stay at Das Tirol after a friend's recommendation and reading reviews. Really glad I decided to stay here! Amazing staff, fabulous location, all in all, fantastic property. ||The resort gives you a very homelike, cozy atmosphere, perfect for just relaxing and winding down. Got to try the spa area with all the multiple saunas and steam room. ||Can't wait to go back!

We stayed here in Dec 2024. I was looking through photos and remembering how much we enjoyed the stay. Hence this belated review. Loved this hotel. Surpassed expectations in so many ways. Rooms - very good, size of rooms and comfortable bed and pillows. Food - breakfast (excellent, I woke up earlier just to have more time to enjoy breakfast). Dinners we did half board some nights and they are equally good. Service - excellent. Very friendly and helpful service staff and even if we struggled a little with language, I felt they did their best with our queries or request. We went skiing at another area so can’t comment on the ski facilities. However we enjoyed the pool, spa which were well maintained. This place is great for families. Has enough luxury for adults and activities/ family fun for kids.

This used to be a beautiful luxury hotel with good service. Today, it is an outdated building with staff who often speak neither German nor English. We are very much looking forward to the renovation and hope that it will attract more customers and better staff.

so we arrived to the hotel at 10:15 PM, and guess what!!, no one was there in the reception. |we waited for 10 minutes until someone showed up and we requested to take our bags to our room, but no employees were there, only him!|once we went to the room, we tried calling the reception, 10 calls, but no one responded! |next day, we called the reception asking about the air conditioner, why it is not working, and they simply responded, we do not have AC, it is only ventilation!! wow!! what a surprise, then why did you mention that there is AC in the room in your website?? ||i think this hotel deserves four starts and it needs a review by the Tourism ministry to check all of these cons.

requested housekeeping to clean my room, but when I returned, I found the duvet covered in hair, some of it stuck to the fabric. It was extremely unpleasant and unacceptable, especially for a 5-star hotel.

Overall a good hotel very luxurious the rooms are nice and well equipped. The common spaces are nice and feel luxurious. Breakfast is great. Dinner in the main restaurant is excellent and the managers and Waiters are very helpful. Sra Bua was very disappointing experience the menu is terrible and they were very unhelpful and not flexible. The spa is very nice and Edmund is great but it does feel a bit like an afterthought the spa experience in some other hotels in the area is much better. Feels like a few changes could really upgrade that experience. Access to the slopes is super easy and a huge plus for this hotel. Note that if you book the hotel through a third-party you do not get any benefits no accumulate points. We did not know about this and it came as a big surprise. Overall the hotel is good and we would probably try it again.

There is no air conditioning, this is a lie to get more customers in. In June, heat was unbearable! There AC as they stated is only hot air coming over the floors. You will not find anyone in reception after 10 pm, which is shocking. لا تنغرون ما شي مكيف وحر شهر سته لا يطاق

Kempinstka New Year's Dinner maybe I'm spoiled, but I think it's a shame. Especially the children's menu. For normal days if you did not book a restaurant in advance in the hotel, you will be offered to eat a room. The hotel which is located practically on the mountain can not serve its guests. All as it is unfinished .. and the price of space. I do not agree . The price is high, the quality is average. At lunch, food comes to the table cold, drinks can generally be lost. Cup of coffe black -4,5€