Kempinski Hotel Das Tirol - Jochberg

Amazing hotel!! Location was breathtaking and service was perfect! Food was delicious and the breakfast buffet was unbelievable!! We arrived for a lovely gift in our room for our anniversary and were asked a few times what else we would need etc. The spa was so relaxing after skiing with lots of options. Definitely recommend to not miss up this special resort, we cannot wait to come back!

This was a nice hotel with good service but not as special as other Kempinski hotels we've visited. The bedroom and bathroom were nice and very clean. The glass wall into the bathroom was a surprise but they did have curtains if one needed privacy. The menus seemed similar in most of the restaurants (not all). We had a delicious (not inexpensive) club sandwich in the bar while trying Austrian gins with a view of the hill and nearby scenery. Breakfast was very good and very busy. We had trouble getting anyone's attention for things not covered by the buffet (like coffees and specialty eggs). We were lucky to find Pradrag who slowed enough while passing us for us to get his attention (unlike others working there who were too busy to be able to help – perhaps additional staff are needed as everyone was very busy and working hard).||The spa was lovely and the massages were spectacular – just what we needed to unwind and slow down on our vacation. We recommend it highly.||I told the hotel we were there to celebrate a very special occasion (my husband’s 65th birthday) when I booked the room and before we arrived. Prior to our arrival, we were offered a 300 euro upgrade to a better room because of this but we declined. Nothing was said upon our arrival and the occasion was not acknowledged until I mentioned it after getting an email from the hotel halfway through our stay, asking if everything was fine. Then we got towel swans and rose petals on the bed. We had been spoiled at a previous stay at a Kempinski hotel (St. Moritz) where they treated us like royalty for our 25th anniversary so I was disappointed with the attention to this celebration.

Beautiful hotel and wonderful staff. The breakfast buffet is amazing and offers a wide variety! Everyone made us feel welcome and the rooms are cozy and comfortable. Spa area is impeccable.

I am utterly appalled by the lack of empathy and flexibility shown by Hotel Kempinski Das Tirol during a family emergency. When an urgent health issue with my son forced us to cut our stay short, the hotel's response was cold and mercenary, insisting on a cancellation fee despite the circumstances being clearly beyond our control.||It's shocking to see a business prioritize rigid policy enforcement over basic human compassion. This experience has not only caused unnecessary financial strain during a difficult time but has also left me questioning the hotel's values and customer service ethos.||I cannot in good conscience recommend Hotel Kempinski Das Tirol to anyone, given their disregard for guests' well-being and circumstances. It's a shame that what could have been a simple gesture of understanding has instead turned into a situation where I feel compelled to warn others of their callous approach. Businesses should remember that their policies affect real people, especially in times of crisis.

I've been to many 5 star hotels around the world, but what made this hotel stand out were its employees! Everyone was super friendly,helpful, and kind in a genuinely real way! None of it felt fake! Anything I needed no matter how small was addressed immediately! Not to mention the gorgeous silent rooms. The views were wonderful! If you want a quiet peaceful luxury hotel, then this is the one! I was on holiday to do nature activities and the hotel was driving distance to everywhere I wanted to see! After a long day of hiking or climbing, it was lovely to come back to a quiet peaceful hotel full of friendly faces to relax for the evening.

The entire stay was amazing. The staff was attentive and actively pursued solutions for even our most trivial questions. The facilities at the property were magnificent, the breakfast was great. We were just a few steps away from the slopes. Loved it!

Great service, rooms & spa Not close enough to snowy slopes (11 Feb), so taxis to the piste. Very good breakfast. The saunas are world-class.

Great experience no matter what element to consider all outstanding. Hotel facilities, staff, environment, surroundings, helpfulness of people, staff attitude, location. Very good experience I had during my stay. Definitely I will come back

Kempinstka New Year's Dinner maybe I'm spoiled, but I think it's a shame. Especially the children's menu. For normal days if you did not book a restaurant in advance in the hotel, you will be offered to eat a room. The hotel which is located practically on the mountain can not serve its guests. All as it is unfinished .. and the price of space. I do not agree . The price is high, the quality is average. At lunch, food comes to the table cold, drinks can generally be lost. Cup of coffe black -4,5€