Jan
Google
Kempinski Soma Bay is our go-to destination, and we visit multiple times a year because it truly feels like a second home. Everything here is amazing—the delicious food, beautiful beaches, and the fantastic staff who always go above and beyond.
What makes it extra special for us is how perfect it is for families, especially our daughter. The kids' club is outstanding, with fun activities and a safe environment where kids can thrive. The staff are wonderful—caring, energetic, and great with children. It’s one of the main reasons we keep coming back.
However, we’ve noticed a recurring issue with the kids' club: the staff turnover is very high. Our daughter bonds with the team during our stays, but when we return (even in less than six months), many of the faces have changed, and after a year, there’s usually a completely new team. This is disappointing, as consistency in the kids' club staff is crucial for children to feel secure and connected.
We sincerely hope the management will take steps to reduce turnover in the kids' club, as retaining these wonderful staff members would make an already exceptional experience even better. Looking forward to our next visit!