Kempinski The Boulevard Dubai

Amazing hotel, great rooms and close to Dubai Mall. What i found more impressive is the service from the staff. Stayed for 9 days for work, and always felt welcomed each time I walked in. A special call out to Tommy who not only made my check-in seemless (at 2am in the morning) but also had a good humour. To Hanna and Ahmed who waited o me each morning - a special thank you for your attentiveness, politeness and also for entertaining my humour. Definitely will come back

From the moment we arrived, the experience at Kempinski was nothing short of exceptional. The check-in process was smooth, and we were warmly welcomed by Ms. Heba, who noticed it was my daughter’s birthday. She went above and beyond to surprise us with a beautiful and heartwarming gesture. It’s a memory we will always cherish, and a true example of personalized hospitality.||||The entire staff demonstrated a high level of professionalism, kindness, and attention to detail. Whether it was the front desk, housekeeping, or restaurant team, everyone seemed genuinely dedicated to making our stay comfortable and special.||||What sets Kempinski apart from other luxury hotels, in my opinion, is not just the elegance of its design or the premium amenities, but the genuine warmth of its people. The staff’s ability to create a welcoming and personalized experience truly elevates the brand.||||Lastly, I extend my sincere appreciation to the hotel’s management for successfully building such a cohesive and dedicated team across all departments. This is no easy task, and you’ve proven to be a true asset to the Kempinski brand. Your leadership and commitment to excellence are clearly reflected in every detail of the guest experience.||||Thank you for an unforgettable stay.

Great hotel for a short business/shopping trip: airport is 15-20 mins away, Dubai Mall is 5 min walk through the closed air conditioned gallery. Very nice breakfast and comfortable bed, good service. If it's not summer, you can also walk/jog around the mall/Burj Khalifa and there's quite a few nice restaurants just walking distance

absolutely loved the atmosphere at La Librarie! The restaurant feels like a mix between a boutique café and a library — calm, stylish, and very relaxing. The food was delicious, especially the desserts, and the staff were super kind and professional. Highly recommend for anyone who enjoys a quiet, elegant dining experience.

Hotel is outdated and rooms weren’t clean. There’s also an unpleasant smell in the bed sheets and room as soon as I checked in. The towels weren’t changed regularly and they were, they had a smell. The attention to detail in housekeeping wasn’t best. They didn’t change the robe that was clearly used & thrown on the floor. Room wasn’t organized and they only accommodated one person the whole stay even though we’re two (only one pair slipper, one robe… etc) The breakfast was exactly the same everyday and it was horrible. Not many options and not best quality in pastries, cheese, etc… The only positive thing is its closeness to Dubai mall. You can access the mall through an air conditioned tunnel in a few minutes. There’s many better options in Dubai. This is by far the worst stay. I don’t consider this hotel a 5-star hotel.

🌟🌟🌟🌟🌟 I would like to express my sincere appreciation for khaoula the Lounge Club staff member at the hotel. She was exceptionally professional, attentive, and genuinely welcoming throughout my stay. Her warm attitude and proactive assistance made a real difference and elevated my experience to a whole new level. She consistently went above and beyond to ensure everything was perfect, and her hospitality truly stood out. I hope the hotel recognizes her outstanding service—she’s a true asset to the team. Thank you for the remarkable experience

Buddhika was so helpful and sweet.I had an amazing experience at wet area. From the moment I walked in, the atmosphere was calm and welcoming. The staff were incredibly professional and made me feel relaxed right away. I tried the wet and it absolutely heavenly. Everything was clean, beautifully designed, and the service was five-star. Highly recommend for anyone needing a reset!

Went to celebrate my 40th birthday and it was truly a perfect stay. The hotel is gorgeous and well laid out. The hotel connects directly to the mall which is very convenient. Everyone was so nice and the service was impeccable. Ahmed and Meera really set the bar for professionalism and hospitality. They were perfect in every way and made my stay memorable. The hotel has fantastic views of the Burj and the city. I highly recommend the Kempinsky Boulevard!!!