Kennedy Park Resort Napier

First of all little disappointed with Agoda booking. In their website showing fully furnished tent rooms in pictures but there is only camping place in tent ground. The staff understood our situation and quickly upgrade to a 2 bedroom unit. The rooms are spacious, comfortable, modern kitchen utilities and well equipped. Overall it was very nice and pleasant stay. Parking is just outside the unit. Staffs are very friendly. Recommended.

Overall a really good campground, safe for the kids and heaps for them to do. I would say the staff are mostly good but a few who you could tell who really did not want to be there. Some general feedback: - The rules weren’t enforced that well; it is pet free however we saw people with a dog. - Also noise level rules and smoking rules not well enforced. - The pool was a great temp but not very clean extremely murky water and in desperate need of some waterline cleaner. - The other con was people tend to not respect site boundaries and would park on other peoples sites frequently - again the staff didn’t really seem like they bothered enforcing rules. - The cafe/restaurant was handy and the staff and food were good there. - The games room was no good, as two thirds of the machines were out of order however they often didn’t have signs on them or had fallen off so tokens are wasted (minimum you can buy is $10 worth). - Showers in the main block are not very enjoyable, quite fiddly to get right temp and have to push the button very frequently to keep water on. But a tip for those who don’t like having to push the water button in the shower every 10 seconds, the toilet block by the pool has two older style showers with a normal mixer which stay on until you turn them off. - It seemed like they put anyone with a kid in rows D, E & F. It was very loud here though, if you want more peaceful and spacious spots it looked like B bay and G bay were more suited. Overall we enjoyed our stay but I probably wouldn’t return given the rules aren’t enforced and it was very noisy as a result.

Location is perfect, handy to the City. Staff were friendly, knowledgeable and always available. Our Villa was a great size, had all things we needed for the week. Great value for our money. Villa was clean and housekeeping came daily. No more noise than any other holiday park except a few village idiots here and there but you always get them. It would be good to see a public announcing system so the whole park can hear messages like you have 10 mins for trike returns etc or pool closing in 10 mins etc. Alot of other parks have it and it is very useful as a reminder for things happening or messages to get out to entire park. We will definitely return. Great family adventure.

Liked: Staff was extremely helpful and polite. Very clean and well organized. Very enjoyable. We enjoyed interacting with the other campers, very friendly place. Disliked: In all the other campsites, we had access to dish soap and dish rags, here there weren’t anything to clean up after yourself. That meant that fellow campers weren’t as careful or clean and left the kitchen especially very dirty. I didn’t like your shower system, always having to push the control for more water, stressful when you have long hair.

We did not have a good experience here. The park was full off gang members. Children throwing rocks in the pool, one nearly hitting my child as she swam, children chanting and swearing on the bouncy pillow, alot of swearing heard throughout the park, one lady screaming at her child and threatening to bash him, visitors easily able to show up and enter the property, Kids urinating purposely in the pool toilet which was the closest toilet for us as we were tenting, There were no staff available to clean it and had to make the bathroom out of order. Someome broke a pole on my tent when we were out for the day. We felt unsafe in our tent, my daughter felt unsafe in the pool and she was not treated well on the bouncy pillow. Definitely not a family friendly location. |The girl on the front desk was very helpful and 10/10 in effort to make the remainder of our stay smoother. If it was not a 4 hr drive home we would have left. We were moved to a different location. At 3.30am there were alot of people making noise not caring about other campers sleeping. Definitely needs some work done to control visitors showing up and better management of unruly behavior. I have a video i am unable up upload of about 15 children (aged between youn children through to teens) chanting and swearing on the bouncy pillow (this went on for well over 10 minutes and no one intervened.

Lovely resort, however we had to wait over 2 hours to check in as rooms not ready. Reception didn't give a warm greeting either and not helpful. Once checked in, unpacking bags we noticed unprotected live wires in the cupboard. Was only attended to a day later. No apologies offered. Air pillow also out of order our whole stay.

Could be an amazing family campground. Nice playground , bouncy pillow, beautiful kitchen, swimming pool. But… The swimming pool is rather dirty with milky water, in the really beautiful kitchen there is nothing people could use to clean after themselves (it will be cleaned, but in the meantime there are plenty of crumbs around). I even saw a cleaning staff checking the toilets and signing the „last cleaning board“ without cleaning at all while the toilets were not clean enough to just leave it like they were. Stil, Overall the campground is not unclean. From the service people you get treated ok but that’s not comparable to smaller campsites. They did not really give effort to support your inquiries like information about the town. All in all an okayish experience

Had high expectations, bit of a let down to be honest. Pros: clean amenities, big kitchen, laundry clean as well. Campsites were fine. Good location. Cons: the pool area is big, but 70% is kiddy pool. The remaining pool area is only 0.5m deep and filled with kids as well. Showers are fine, but take a while to warm up and you have to press the button literally every 15 seconds. No smoking on campground which is understandable yet is not enforced as people were smoking at communal area on multiple occasions while staff was present. All in all our stay was fine, just had hoped for something more.

Our unit was clean with plenty of space. Management was very friendly, enjoyed the breakfast at the resort. Thank you for a nice time. Family Friendly resort!

The restaurant here is not it for dining in. Sorely lacking professionalism, kindness and care as soon as we stepped in the door. At one point every staff member was back in the kitchen as people were waiting by the door. It was 30 minutes from the time we ordered to get our meal. Meat on the beef roast looked rough and vegetables were in huge chunks that were cold and underdone in the middle. Seafood basket was okay. We unfortunately left most of our meal, paid, and went elsewhere for dinner. Love a good family run restaurant but this was painful. Also wasn't open in the morning during their breakfast hours. It doesn't represent the rest of this beautiful park very well. 3 stars are for the stay, 2 gone because they pushed Storkey's.

Lovely site - not able to access internet! Booked the day before and they were able to put us together. Large busy site with large plots. Showers and cooking facilities excellent, tables for each placement. This site has everything anyone would want for a family!