Ken's Backpackers Hotel

Wonderful hotel that's well maintained, good central location, and an excellent value. Mai Anh at the front desk is very sweet and helpful. There's an elevator, two bottles of water everyday, refrigerator, TV, kettle, wall fan, complete bathroom amenities and plenty of hot water, plus very fast internet. They offer housekeeping everyday. There's also scooters for rent. The building is large, so rooms in the back of the top floors are nice and quiet, even with the windows open. I stayed for five nights and it was very enjoyable.

Cannot grumble just one advice if you're going to use the grab bikes do you bring your own helmet provided a western useless

Spent a night at Ken’s Backpackers Hotel and thoroughly enjoyed ourselves! The room was really cosy, love the mural on the walls. I believe each room has a different mural, each level of the hotel also features a different mural/painting along the corridor. The location is pretty good, many cafes and food places nearby if you want food. Room comes with toothbrush, toothpaste, the essential toiletries. Most importantly, it has hot water! One thing is they do not provide free wifi so you will have to make sure you have enough data!

The staff are the highlight of this place. They are really friendly and helpful. ||Our first room had no external windows so smelt and bit musty and damp. We stayed for one night then asked to be moved, the new room was double the size and only £2.50 more a night. By the time we had agreed the staff had loved all our bags for us to the new room.||Breakfast was also included which was a nice surprise and you can hire scooters for 150,000 (new bike that ran really well). We also booked onward travel through them.||If you are sociable and want to meet people it's a great place to stay as they put on dinner and have a big communal area. You are about a 15-20 minute walk from the centre.

Kens Backpacker hotel is very good value for money and provides a great setting to explore Da Lat. When we arrived we were given complimentary spring rolls and a smoothie which was a lovely introduction. We also asked to be moved rooms after the first night and they did this for us with no hassle whatsoever. Rooms are clean and spacious and although a little noisy at some points of the day we always has a good sleep. The main lady at front desk was especially friendly and helpful and it really made for a fantastic 4 day trip.

2 stars are for the staff and location. The staff is helpful and friendly. Located at the center of the city, near the grand market.||But the facilities are in bad condition. Both main room and bathroom are dirty, smelly and not functioned well. The room is super tiny. The fridge is also smelly, too old to cool our waters enough. There was a dump of trashes like empty bottles, small pieces of paper, etc. in the corner next to the table, they were there before we arrived, after 2 days they were still there. We couldn't find where to turn the water heater on, after my sister bathed, the hot water ran out, I had to bathed in cold water. ||I saw how good the other branches of Ken's House Backpackers are on this site. I called the Original one's number to book a room but they arranged us to this Downtown 2 one without asking our agreement. We paid not-so-cheap price (even much more expensive than the price on here, thought it is because of the weekend, but after arrived we found out it was absolutely not right!) expecting to stay in the popular high rated hotel, not in this old one. We were tricked to pre-pay all the cost of 2 nights stay saying it was a busy weekend (absolutely not again!), we might lose our room if we don't pre-pay, so we couldn't leave after a horrible night stay.||We also rented their bike, the bike is not good as it looks. It would crash and shut its engine any time. That is very dangerous in Dalat as it has many sloping streets.

At first we had booked a room at Maple Hostel. Unfortunately they had forgot our booking and therefore the owner had booked us a room at this hotel she was the manager of. |We wanted a Nice view and quiet area at Maple in. Instead we Got a room in the middle of the City with only a window to the staffs laundry room. No privacy at all and noise from the staff. |They didn’t fill up on toilet paper and the room was falling apart. |All in all a very bad replacement for what we originally booked. And only a little cheaper than Maple hostel. |It is cheap but we have had so many better hotels even cheaper. |

We arrived Ken's house at 4am. That was not in our plan because the coach time was so short at night to arrive Da Lat. We knocked their door and have a seat and bathroom to freshen up. |The problem is that we booked a room at 2pm on that day (it's our mistake). So we go around city centre and at 12 the receptionist called us to have our own room (clean and be ready to be used). OMG! You don't know how I feel when I could get a place to sleep earlier than I booked and after a long coach route and staying out for waiting. The receptionist is so nice, always smile and help us a lot for what we asked for. We rented a motorbike at Ken as well to travel easily in Da Lat. It's new and very good condition. Love the service that they provided. We will visit Dalat again in August and appropriately to choose Ken to stay. 👍🏻|P/S: sorry that I don't like taking photos in the hostel/hotel room so I can't give you any photo. The room is quite small but enough for you to have a good sleep with comfort and clean bed & bathroom. I don't care about the size of the room when I just need to sleep & take a shower.