Daniel D.
Yelp
Kent Brunnengasse is part of a bigger Turkish restaurant chain now operating 4 locations in the whole of Vienna.
The restaurant has ample room to sit, a very nice non-smoking winter garden area, and hands down the most beautiful courtyard garden in the whole of Vienna.
The garden really is spectacular- there are about 150 seats there, scattered among little fountains and mighty chestnut trees. In the sweltering heat of Vienna's intense summers, the Kent's garden is a delightful retreat from the heat.
Now to the bad part- the food and the waiters.
The waiters are unfriendly even for Viennese turkish standards, and the food is mainly prepared in advance and reheated before being served.
Food that should be served searing hot, like kebabs and lamb skewers, arrive at the table luke-warm and dry.
The pot dishes, like stuffed eggplants and turkish goulash, also usually come from large chafing dishes, where they have been kept warm for the last couple of hours.
Two suggestions- order a couple of drinks, enjoy the garden, eat an appetizer platter, then go somewhere else for the main course.
Also, if you decide to order several courses, never order them at once.
The Kent's waiters will bring you the main dishes before you have finished the appetizers, and they will definitely not care if you ask them to serve one course after the other.
So just finish one course, then order the other- it just makes much more sense in this place.
The waiters also like to forget dishes, refuse/forget to bring seasonings, bring the wrong dishes- and they like to cheat on the check, so do your own maths.
I've been burned several times, the service definitely is sub-par here.
What's definitely enjoyable in the Kent restaurants is that they don't save on bread- they always serve any dish with a big basket of fresh Turkish bread.
The oven dishes, like Gözleme (stuffed bread) or dürüm (more stuffed bread) are recommended because they mostly make them on order, instead of just reheating them like the other food.