Kim S.
Yelp
This is the second time we've used them for an all day Kentucky bourbon tour. The first time, Pre-covid, was fantastic. This time it was a mess. We booked a couple of months in advanced and was promised a nice black luxury tour bus with an experienced driver. We got a handicap school bus with metal headrests, a very loud handicap ramp, bad shocks, a broken stereo, and a tour guide that was 30 minutes late and kept getting lost. She told us, she wanted to cancel once they showed her the vehicle. She said they just acquired it. Because she was late, we missed out on a tour and didn't have time to shop. Another tour guide for a different company told us that the vehicle was illegal because it wasn't even registered. We made the most of it. I reached out during and after. The manager, Nick, won't return my calls and it's been weeks. Their prices were really high compared to last time, but I went with it because of our first experience. Now I have to go after them legally. You don't know what you will get with this company. Don't use them! You could get blindsided.