Keraton Jimbaran Resort

Was very disappointed in this hotel..nothing resort like about it. The architecture is nice my room was huge, the grounds were lush but overall it is dated and tired, So many steps and no porter to meet you and take your bags, not a good first impression. The bed linen was not clean, grey and stained. The bathroom smelled mouldy. The ornate double wooden doors to the room were warped so you had to slam them to shut and even when locked there was a gap between them. All day all night you would hear people slamming their doors. The pool was nice and you have direct access to the beach. The sun lounges were free. The restaurant food was very ordinary, no spices, very bland. The staff, while polite, were unenthusiastic, very slow and lacked the warmth you experience in other Bali hotels. No one smiled to greet you. Location wise perfect if you just want to relax and hang out at the hotel for most of your stay, otherwise there is a walk to the main road and not much nearby, or a walk along the beach side to the fish market restaurants. That’s why the hotel should have more food/drink/activity options. The main road is so busy and not easy to walk on the footpath as so many people park across it. This hotel has the potential to find its past glory if the owners/management were willing to spend time and money,, in the meantime it truly is such a shame.

Beautiful hotel. It's old but some of the facilities are still well maintained, there are some concerns such as the smell of the drain in the bathroom (211), dusty corners of the room, stains on the sheets, and cleanliness of the floor. The staff in the lobby and cleaning service are very nice and friendly. Breakfast is quite good although limited variety. However, the staff who makes eggs is very arrogant, we are a Muslim family and asked whether they use pork or not, but was answered in a very curt and dismissive tone, after that, he kindly chatted and smiled nicely to the foreigners who approached him, a striking difference in attitude towards guests. Overall, this hotel is quite good with direct access to the beach and a very cheap price (USD 65/nights)

We chose a room and not a suite. When we arrived we found the staff to be very friendly and helpful. When we arrived in our room we felt it was quite old with noisy air conditioner and a Sanyo bar fridge that was in need of defrosting to properly work (Sanyo went out of business in 2012). We called reception and maintenance staff immediately came to fix the issue replacing the fridge with one that worked. The bathroom had tap fittings which worked but appeared to be close to coming off the wall. The drainage in the shower and basin was very slow but it all still worked. They had a lovely supply of soaps etc which were replenished on a daily basis. There were bull ants in the room, the occasional mosquito and a resident small gecko lizard. The walls were thin and we had noisy neighbors until 3am for 2 of the days we were here. The restaurant was good but we found breakfast to be just ample with poor quality bread and a slow unmanned egg station for omelettes most of the time - but still ok. We chose this room as it was cheap for the area but only 3 stared it as it was in need of a good makeover. Apparently the last renovation was 2012 with the resort being built in 1991.

Honestly one of the most beautiful and friendly places I have ever been. The rooms are excellent and spacious. The people in the restaurant are super friendly and most amazingly you can walk straight onto the beach. Simply loved it and highly recommendable!

Great green hotel. The feeling of local nature is incredible. Pool is good, have kids pool, have a deep side. Direct access to the beach and all these sea BBQ cafes on the beach. Breakfast in a hotel is okay, but it can be better. When we just checked in, the bed sheets and pillows were dirty, but after telling it to reception, they quickly changed everything, and it was clean. Overall it's a good stay

We had visited on Jan this year. We were excited this hotel. Because of a traditional resort. When we were checking in, the staff was leading to bad service. Because we are asian. Can you imagine that they are racism? How could they do that??? And also, we did complain that A/C were broken and leaking the water. Our bag was wet. They never say to apologize that. And we require that refunds the room price and laundry fee. We said that we cannot refund anything only change room. We were dissapointed and got horrible experience. FYI, this resort is more humidity than outside. And we heard that other customers said that wasn’t safety… we checked out.. went other resort😵‍💫… We are not recommend that visit this resort. No racism!!!!!!!!!

So... i never ate a pizza like that, it was horrible. We saw enough horror during the war to cook like that... Order water its gonna have the same taste.... But the hostel is great :)

We transitioned from a local fox hotel to this beautiful Balinese-style hotel. The front office manager, Mr. Putu, was incredibly welcoming and made our stay delightful. I wish more five-star hotels had someone like him. We stayed in a villa with a pool, and despite a few rainy days, there were plenty of activities around the hotel. An excellent swimming beach is right in front. I highly recommend this place. My only concern is the quality and speed of food service at the restaurant; they need to improve their offerings. However, the restaurant staff provided excellent service. We will be back.