Emma Heikkilä
Google
Overall, we had a pleasant stay. The bedroom and private bathroom were clean and comfortable, which we really appreciated. The public bathroom was also tidy, though it lacked paper towels during our visit, and there was no hook or surface to hang jackets or place belongings, which was a bit inconvenient.
The location was good, close to the city center, but being situated right next to a construction site did impact the stay.
Check-in and check-out could have been smoother. Staff weren’t particularly service-minded during check-in, and there was no one at reception during check-out, which meant we had to wait around to leave our bags.
One situation stood out in particular: as we were leaving the hotel, a staff member was working on the front door mechanism. Without saying anything, she triggered the door to begin closing while I was still in it. I couldn’t stop the door in time, even though i tried to push it, and nearly got squeezed. I had to step back quickly and ended up hurting my shoulder slightly. Only then did she say, “wait a moment.” A simple warning beforehand would have prevented the incident, it felt careless and unnecessary.