shane J.
Google
From the moment we walked into the KFC on State Street and 3900 South, we were incredibly impressed. The restaurant was spotlessly clean, a refreshing sight that immediately set a positive tone for our meal. What truly stood out, however, was the exceptional service. It went far beyond what one typically expects from a fast-food establishment; every interaction was polite, efficient, and genuinely helpful, making for a truly pleasant dining experience.
A significant part of this outstanding experience was thanks to the manager, Osmar. He was an absolute pleasure – genuinely nice, incredibly helpful, and went out of his way to ensure everything was perfect. His leadership clearly contributes to the high standards of both cleanliness and customer service at this location. It's rare to encounter such a positive and attentive manager in any restaurant, let alone fast food, and Osmar deserves significant credit for creating such a welcoming atmosphere.
And the food! The chicken nuggets were excellent, perfectly fresh even without being cooked to order, which speaks volumes about the quality control. Our mashed potatoes and gravy were also excellent, rich and flavorful, complementing the meal perfectly. Without a doubt, this is the best KFC I've been to in a very long time, and it truly sets a high bar for other locations. We'll definitely be returning to this top-notch KFC.