Khách sạn Dalat Palace

The hotel is quite comfortable, with heating and a very good night’s sleep. The staff and reception are friendly, quick, and very helpful. The view overlooking the lake is beautiful, and a big plus is the large garden with lots of ornamental trees. The old section’s interior and décor are beautiful and charming. However, the new area looks quite plain and lacks aesthetic appeal — sorry, but it feels a bit cheap (n fake flowers used for decoration in the rooms lol). Breakfast is delicious with plenty of choices. Afternoon tea includes both sweet and savory pastries, but not many options and quite average overall. 8/10

This was a lovely stay for us whilst in Dalat. First night stayed as part of a “stay and play” package and then had two extra nights. The “stay and play” package was a good way to stay if intending to play golf. Hotel entrance, hallways, dining areas are stunning. Amazing view from our room. The room was good. We requested a fan as we found it a bit warm and it was quickly delivered to us. The bathrooms are old, but fit in with the decor. The biggest plus of this hotel is all the amazing staff. They are all so friendly, welcoming and helpful. Our flight was changed on us and as we are Australian struggled to sort out seeing if we could be changed onto a different flight as the one they changed is to was too late for us. Tran at reception was sooooo helpful. She spent a considerable amount of time helping us sort this out - we certainly could not have done it without her. All staff however were keen to help in any way they could. We had a great stay

The Dalat Palace is the iconic heritage hotel to enjoy in Đà Lạt. ||The grounds and building are gorgeous - a treat to walk around. The rooms are comfortable and regal.||The staff are the true highlight and I’m deeply grateful to Ms Nhã and Ms Nhi for the incredible customer service. They’re superb at their job, making guests feel welcome, comfortable and engaged, and they are an asset to the Dalat Palace.||The hotel is an easy place to relax in some dignity and enter another world of Đà Lạt. The afternoon tea and leisurely breakfast are a treat.||Thank you for a lovely stay. ❤️❤️

We had a fantastic time at the Dalat Palace Hotel! Staying in the historic building felt like stepping back in time, with its preserved facilities and classic vibe. While the vintage charm is part of the appeal, I think a few small improvements to the room facilities could make a big difference.||The food and the views, however, were absolutely amazing. And you can't beat the location—it's so easy to walk everywhere. A huge thank you to the staff for being so incredibly kind and attentive throughout our stay.

Dalat Heritage Hotel looks and feels like a palace, and visitors treated like royalty. Service is impeccable, personal are courteous and very helpful. We would like especially mentioned Bao Nhi, who went beyond her call of duty to make our stay in Dalat a bliss. Emphatically recommend this place as your first port of call in this beautiful city. Boris and Tamara Smolyar

We first stayed at Dalat Palace Heritage Hotel in 2014 and fell in love with its French-colonial elegance—especially the thoughtful breakfast delivered to our room for leisurely enjoyment on the lake-view balcony (see my previous TripAdvisor review). Those misty mornings, sipping coffee amid the gardens, left us eager to return after all these years.||As a frequent guest at 5-star properties worldwide, I'm sharing this repeat-visitor perspective to help others decide if it's right for them. Unfortunately, our October 2025 stay revealed a property under new management that had lost much of its magic, turning a nostalgic escape into a frustrating ordeal from check-in.||Our room—a royal suite in the new 2017 annex—had a persistent sewer smell, likely drainage issues echoed in other recent reviews. The nauseating odor made the annex feel unclean and off-putting, clashing with our fond memories of fresh, inviting vibes. The new suites are ‘French themed’, a gilded version of the Ba Na Hills theme park, which clashed with the French-colonial art deco historical features retained in the historical wing.||Noise was relentless. External sounds and nearby music pounded through from late afternoon until well after 11pm nightly. The heavy bass rattled the windows—and my skull—robbing us of any chance to relax on that balcony or unwind. Soundproofing seems nonexistent, amplifying the chaos in this formerly serene lakeside setting. We escaped to a cocktail bar in town every night until it stopped.||Dining, once a highlight, was a major letdown. The breakfast buffet felt bland and uninspired—overcooked eggs, stale pastries, lackluster fruits—that paled against the personalized room service of 2014. Afternoon tea was a tepid and yet skimpy buffet, with forgettable snacks failing the hotel's "heritage" promise.||Dinner has regressed too. The lamb rack arrived untrimmed and underdressed; the French onion soup was chunky and odd. In 2014, we savored an impressive cellar, including a memorable 1985 Chateau Chalon (photo still in hand). Now? Just five crappy commercial wines, and they even ran out of their one Dalat sparkling option.||Compounding the frustration, a ceramic shampoo dispenser slipped off the sloped, slick, steamy shower shelf—setup begging for better grips—and shattered. An accident, sure, but we were still charged 500,000 VND for replacement. These oversights and the cheap pettiness that underscore how far the hotel has drifted from its elegant roots.||Dalat Palace still boasts stunning architecture and views, but urgent fixes to plumbing, insulation, and culinary standards are needed to reclaim its past glory.||Other frustrations mounted around staff communication: the language barrier felt wider than in 2014, and I had to chase follow-ups on requests two days after first asking.||This would’ve been a 2-star review had we not stayed here in 2014.||We'll cherish those 2014 memories, but will look elsewhere next time.

Had a wonderful stay at the Dalat palace. If you’re booking here you must request for a room in the heritage building in advance. We got the luxury room with balcony and that was truly a wonderful experience. The receptions proudly states oh this is the best room in the house. The soap smells really fragrant and the the teas in the minibar are pretty good. The room itself is massive and has a balcony the size of another room.

The hotel is beautiful, historic and well maintained. Food and service quality is fantastic. I booked a luxury twin room with high ceilings and plenty of space. Built in 1922 with lush greens and floral garden right in front, antiques and ＞ 2000 pcs of art work. It is giving Bridgeton vibes. Location is perfect yet gives you the tranquil and peace. Eateries, cafes, massages can be found next door too. My little dismay is really the room, it can be refreshed a little to help travellers feel at ease, consider making it warmer and brighter.