Khum Phaya Resort & Spa Boutique Collection

The grounds of the resort were so beautiful and full of plants. The Thai decor was organic and the smell of Jasmine wafted in the air! I felt so pampered by the staff as they took very good care of us throughout our stay. The incense smelled amazing upon arrival and the Chrysanthemum tea and cold lemongrass towels were refreshing. |The spa services were incredible! We got the avocado oil hair treatment with the two hour Charming Lanna body scrub and coconut oil massage. My skin felt so soft after and it was a relaxing experience.|This resort is close to many coffee shops and a short ride away from the night markets. If you want closer restaurant they are walkable as well. The pool was clean and beautiful with surrounding trees that occasionally dropped a flower in front of you as an unexpected gift!

We stayed at Khum Phaya Resort and Spa in Chiang Mai, and it truly felt like a hidden paradise in the middle of the city. The whole place is beautiful and peaceful — the pool is huge and surrounded by lush greenery, which creates such a relaxing vibe. Our room was lovely, with a balcony overlooking the pool area. We were welcomed with a refreshing drink upon arrival, which was a nice touch. The receptionist was incredibly friendly and accommodating. They even allowed us to check in early and made sure our room was ready as soon as possible. Overall, we felt very well taken care of throughout our stay. Highly recommended if you’re looking for a peaceful getaway in Chiang Mai!

A truly spectacular pool and grounds. We had a swim up room, when we arrived there was a large family occupying sunbeds in the middle of the pool opposite our room. They were noisy and we had no privacy if we opened our curtains or went out on our patio area. There was no possibility of resting in our room as there is no sound proofing! The room itself was dated and dirty in parts (see photos). Breakfast was ok, though the juice and dried fruit containers had clearly been left from the previous day. | Reception and staff were not as friendly as other hotels in Thailand, and we were disappointed that we had to wait in the heat to check out, as they had to send someone to our 2 rooms to check them! Our taxi was waiting to take us to the airport while this took place as they couldn't find anyone - the room was left in a better state than when we got there!

Great staff. good food. gorgeous pool. Room was beautiful. Located next to a cultural center where u can have dinner and a show.

From the moment you arrive, the grounds and rooms at Khum Phaya Resort & Spa are breathtakingly gorgeous. While there were a couple of very minor areas that could use a touch more upkeep, such as some mold in the bathroom and slightly less hot water in the evenings, these small details hardly detract from the overall experience. The beauty of the resort is truly captivating, and the staff are incredibly friendly and accommodating, making you feel completely welcome. I would absolutely recommend this hotel to anyone seeking a beautiful and hospitable retreat. The room service is reasonably priced and very prompt. Many coffee cafes across the street are a better value with more options for breakfast.

The place is beautiful, like a theme park, well decorated, with an excellent restaurant and first-class service, especially in the restaurant. The room smells of wood and has all the basic amenities, as well as a pleasant terrace and a central pool. It's worth it if you're going with family. The downside is that it's a bit far from the city's tourist attractions.

The good||Pool is great but a bit shallow just the right temperature though surrounded by nature|The shower is pretty good|The grounds really nice and natural||The bad and ugly ||The cleanliness is truly appalling, nets above beds filthy, bath dangerous as grimy around head area and a potential legionella risk|Location is poor and well outside city but close to-the big mall|Price is comparable to Shangri-La which is 5 times better in many ways. |Noise from pool guests in our room and no privacy as sit in the middle.|Breakfast is not great and limited|Tv doesn’t work and v old|Once may have been a really nice place however everything is gated worn, eg bed mattress hard and worn.||Huge shame, we stayed 7 nights in shangrila and just 2 here - they are worlds apart on quality, service and general cleanliness. |We stayed in the swim up room at £100 a night.

This hotel is showing a 5 star but is far from 5star in every way. Staff are not helpful and some are rude. We booked a villa and what we got was an old run down room, dirty, smells. Mozzies are really bad as they have a lot of stagnant water around that is causing the mozzies.Asked to move the next day to a pool room and was told by a rude older lady “you won’t get a refund!” I told her I didn’t ask for refund I asked to move rooms as our room was dirty and stunk! The pool is disgusting not cleaned green algae and leaves everywhere. I would not go in. This hotel would be beautiful if looked after. Beds are hard and sheets don’t feel clean, bathroom dirty chipped tiles, dirty shower. DO NOT STAY AT THIS HOTEL. I have stayed many times in Thailand and Chiang Mai this is the worse place ever! Staff too busy on their phones to tend to you, if you ask them a question it’s like you are interrupting their Facebook time! Extremely disappointing stay, never again. The ONLY nice thing about the hotel is the gardens. I don’t know how some people put reviews saying it’s a nice hotel when it’s so dirty makes me wonder what these people are used too?