DayTrip25683273023
Google
I arrived at Kidwells House and unfortunately, my experience here was so bad that I wasn't able to stay. I had to make a last minute booking elsewhere and left about 10:30/11pm.||||There was a pretty unacceptable level of noise (walls paper thin and a group of lads having a party upstairs with thumping music, loud phone calls outside my room etc.). I waited for an hour and tried to find someone but the reception was shut. I also didn't feel very safe because the keys to the rooms were kept in lock boxes with very obvious combinations on the outside of the doors. As I was leaving, I was harassed by one of the men trying to talk to me.||||I communicated this with the host and asked for a refund. Not only did they refuse to give me a refund, but they also disclosed information on the protected characteristic of another guest staying in the room above me. This was not only irrelevant in this case, but also highly inappropriate, and I would never want a hotel to disclose my information to other guests, particularly personal information about a sensitive topic. I am pretty appalled to be honest, and as a female travelling alone, there is a serious issue with both safety and confidentiality here.||||If you're looking for a relaxed and easy stay with hosts who care about your wellbeing, my advice would be to save your money and go elsewhere!