Kilim Otel

Had a wonderful stay! The hotel was spotless, with a fresh and inviting atmosphere. The staff was incredibly helpful and friendly, always ready to assist with a smile. Comfortable rooms, great amenities, and a perfect location with a wonderful view. Highly recommended!

The room was smelling like someone peed on the floor. The guys in the reception were rude as hell and wanted to charge more than we already reserved for the rooms. Even while getting out of the hotel, they charged us extra fees, claiming that we ate and drank everything from the minibar, even if the minibar was full and they did not replace anything. Overall, my experience was horrible. I would recommend other to not come to this hotel, this city has much better hotels than this trash hotel. Shame on them!

The location is great, all the staff was very polite except one reception(I forgot his name) who actually ruined our first day with his very unprofessional behavior. But overall our stay was fine, the rooms were not that clean, the toilet was leaking water, the breakfast was not having varieties. I would not prefer this hotel next time.

I would to thank to the staff for an excellent service.

Small room, street front, noisy at night. Non-smoking room smell of oil smoke. The front desk service was cold and unenthusiastic, deliberately arranging a room in the corner for us. Feel bad

The room was clean in general; However, the service could be better and they even didn’t offer free tea or coffee in the room, compared to the high prices they take! The breakfast they served was good. The view is good side-view of the sea, even though I hoped to have a sea view. Note that the location is near to the city center and a good destination, if you are after business. If you’re after tourism, pick another location far from the centrum.

Nice hotel and friendly staff. Very warm hotel during this cold period. Breakfast room offers nice views to the sea. Rooms very big and beds are huge(would sleep a family of 4😁) People seems to be very kind in Turkey. This is my first trip to this country but surely wont be last. Just have to comeback here when the weather gets bit warmer 🥶

I was at the hotel for a week. I wasn’t a fan and remain unhappy with the hotel and its staff. The cleaning staff were amazing and kept the room nice. The reception staff were grumpy and unwilling to help when things went wrong during my stay. I would never recommend this hotel and would suggest you avoid it completely. The area of izmir is also very strange, as I’ve been to Istanbul, marmaris and Antalya where people are friendlier and services are better!||So the hotel:|* windows open from bottom to top, very dangerous and can easily fall out and die!|* cockroach in bathroom, they changed my room once but I found more and started going to the toilet downstairs!|* hotel only gives 1 small 500ml bottle of water for free each day, so you have to go buy your own water locally! I’ve been to a lot of countries where they give you free complimentary water with a larger limit or at times no limit to how much water you want, so this shocked me at the hotel!|* tv did not work and the staff were not willing to help when I called downstairs.|* lift is tiny and only for 2 people at a time so expect to wait a while to go upstairs to your room!|* breakfast is very basic, tasteless, bland and I was unwell/vomited once!||Anyway, that’s my review, and I’ve been as honest as I can. I won’t be returning to the hotel or to izmir, there are scammers everywhere and the taxi drivers are rude and aggressive! I managed to see some sights locally but nothing to sing and dance about.