Kimpton Cottonwood Hotel

We booked this hotel as a staycation for New Years via the chase travel app with The Edit benefits. Pros: Great location. Beautiful property with nice amenities: two restaurants, bars and a pool. Welcome credit for the bar. $50 per room breakfast credit. Pet friendly and great drinks at the bar. Room beautifully decorated. Cons: We got an upgrade, but not what we were expecting in comparison what other properties offer with The edit benefits (we are also platinum with IHG). No free water in the room ($5 for water in room) no coffee or tea. The TV didn’t work; we called and no one showed up for 1hr or so we called back and cancelled so we could go on about our day. The exhaust fan didn’t work in the bathroom and the room was dusty. $35 daily rate for valet parking(free street parking near the hotel)

We enjoyed a fabulous girl's getaway birthday celebration weekend at The Kimpton Cottonwood. This was my second visit and I will stay again. It's simply my favorite hotel in Omaha!|A charming old hotel with an amazing and attentive staff!|From the second we arrived, we felt pampered and well taken care of. The valet and bellhop service was impeccable! Everytime we came and went, such prompt and courteous service! As a bonus, we each got free carwash tickets!|Our gorgeous room with a view was spacious and sparkling clean!|We enjoyed the free cocktail hour, and lovely breakfast and coffee downstairs in their historic restaurant! The Reuben hash is so yummy!|Thanks for a fun and fabulous celebration. I can't wait to come visit again!

Good Experience Staff clearly trained to accommodate each guest and ensure satisfaction. Hospitable to pet dog and good pet amenities. Good people amenities, too. Great restaurant atmosphere. Loved the layout and different seating options. Very well-prepared and tasty food. Small room for the price, but nice. Good WIFI. Clean and well-stocked. Elevators a bit slow, and old-school low-ceiling hallways (expected for older 'historic' building). Valet parking - Well-staffed and obliging. When I was a guest, streets were under construction, and was a bit tough to find the way in. But, once there, easy to navigate due to helpful staff.

We had a wonderful experience at the Kimpton Cottonwood Hotel’s Afternoon Tea service. Our server Sam and the manager Jamie were both outstanding. Jamie went out of her way to ensure everyone was taken care of smoothly and in a timely manner. Her presence made the entire service feel organized, warm, and effortless. Sam was an excellent server who was attentive, welcoming, and very knowledgeable about the set tea menu. I wasn’t lucky enough to meet the pastry chef, but her creations were unforgettable. I will absolutely be back for more of her treats.

This was my first night here and I'm very impressed so far. The staff has been exceptional, the rooms are very thoughtfully designed and clean. We are going to the zoo tomorrow. Apparently its quite the attractions. We brought our toddlers with us and there's plenty of room for them to play outside in the fenced in area. There is a conveniently placed bar near the pool area. My daughter's birthday is today and the staff put together a nice gift basket out for her. There are a couple of restaurants on site. Uber eats, Doordash, and Resy also allow a lot of additional selection nearby. The floors in the hallway by the lobby are designed like zebra stripes, which I like because I know I'm safe from U-Boats. The rates are very reasonable considering the amenities available and the service provided. I will continue to seek out Kimpton properties as my go-to in the future.

Worst front desk service ever. The woman at the front desk speaks English with a strong European accent that is very hard to understand, and she was extremely rude to me. Because the $100 check-in charge was on a credit card that was not in my name but in my mother’s name, she made me call her and ask for the last digits of the card. It’s absurd to expect someone to know the last digits of someone else’s credit card. She kept interrogating me about why I didn’t have a credit card in my own name. On top of that, the valet parking was a complete mess with the cars. When I finally got into the room, the air conditioning was blowing hot air and making a very loud noise. I will never stay at this hotel again. For that price and this kind of service, it’s much better to stay somewhere else. Worst experience

TEA TIME EXPERIENCE - My friends and I recently visited the hotel for afternoon tea to celebrate a birthday, but unfortunately, the experience fell short of our expectations. We arrived just 10 minutes early and were met with a rather unwelcoming attitude from staff. Although our table was clearly set and ready, we were told, rather bluntly, "Well, it's not ready yet," and left standing awkwardly near the bar area. We had also requested a small birthday celebration with a cheesecake and a song, and were assured this would be no problem. However, neither was provided, and we later learned the server claimed it had been done, which was simply not the case. Maybe she got confused with another table, but the place wasn't really busy. During the tea service, we were only checked on twice — once to serve the tea and once to clear the tray. We were also surprised that there were no refills offered on tea, which felt disappointing considering it was meant to be a tea-focused experience. One of our friends was allergic to oranges, which we tried confirming there were no oranges in the macaroons but the server didn't know and couldn't really give us a set answer. My recommendation would be to also get to know the menu so people with allergies are not in doubt whether or not they can eat one of the 10 appetizer options we had. The server mentioned it might be "Mango" yet the item had extremely zesty flavor. I guess it would just be a safety thing to know the menu. Overall, the service, particularly in the Orleans Room, came across as disinterested and dismissive. On the positive hand, hotel is absolutely beautiful, and the pastries were great.

The Cottonwood was amazing! The attention to detail was meticulous in every space we entered. Gorgeous rooms, great service (even sent up a charger for my phone since I forgot mine). The restaurant was delicious. The front desk staff is so polite and a special shout out to Eric Jr and Bri who were also so helpful at answering our questions and quick valet service!

This is a fantastic hotel. Enjoyed a winter weekend getaway here a few weeks ago -- the weekend when there was 6-8 inches of snow. Despite the challenge, the valet staff did a great job at check-in clearing the driveway late in the evening, and later at check-out when they had to warm, brush and scrape every car. Kudos to a very efficient operation. The entire property is gorgeous and exquisitely cared for. The inside of the building has that classic early 20th-century feel, with tile floors, replica period furniture, and lots of comfortable nooks. Some areas remind me of the hotel from that show Magic City, with lots of light-colored wood/wicker, lots of plants, and vibrant color choices, like the teal wall on the back hallway. Not what I was expecting in downtown Omaha, but truly one of the most beautiful properties I've seen anywhere. I had a suite and the room was spacious, clean, and comfortable. The pictures others have posted are very accurate. The elevators are a little sketch, so if you're on a low floor, I'd recommend just taking the stairs. Food and beverage on property are amazing. I arrived just in time for last call at the bar, which is in a separate building outside on the other side of the pool out back. It was all decked out for Christmas with a working fireplace, and felt like I was sneaking away to Santa's cottage for drinks! Similarly breakfast in the restaurant was excellent, highlighted by lattes from the spectacular on-site coffee bar, which offers every coffee option you can imagine. My wife's raspberry latte was lovely. Every aspect of the stay was excellent and I highly recommend this property. Pro tip: As of late 2025, this property is one of Chase's "The Edit" hotels, so those with certain Chase cards can book via its website and use one of your twice-yearly $250 Edit credits to cover the cost of the stay and get a $100 property credit.

Stayed here before, and recently attended a Halloween event, too. This location is a great hotel with a diligent staff. Parking was handled by staff for our overnight stay. For our Halloween visit, street parking was available. The room was attractive and well decorated. All features functioned as expected. Double bonus that they let us bring our dogs. The pool was busy in summer. In winter it's covered and has shuffle board on it. The Halloween party was in the pool area's bar. Good location for a group event. Will return.

Incredibly gorgeous interior with the marble staircase, courtyard with fountain.. so much old world charm in general in a beautiful building. Very historic with a lovely outdoor courtyard. Our room (King bed) was simple but so cute -- picturesque headboard and cool art-deco style furniture. Everyone from the manager to the receptionists to the valet guys were all so sweet and kind (shoutout to the woman at the front desk who also has a Cane Corso)! We usually stay at Kimpton hotels due to their welcoming, flexible pet policy (since our dog is around 140lb). Lots of bars and restaurants across the street and within walking distance (just don't go to Pickleman's...). Specific Things To Note: *Onsite Dining: Cottonwood Room Lounge (upscale cocktail bar) + Committee Chophouse (steakhouse) *Resort-style outdoor pool and Pool Club *Complimentary Happy Hour (lobby - 5PM-6PM) *Fitness center has a Peloton w/ access to classes streamed from their NYC studio

What a beautiful hotel! And it must have an amazing reputation with locals because everyone was impressed and commented that this was a nice place when we told them where we were staying. It has a really nice, upscale resort like feel with all the plants and gorgeous pool area. The pool area also has a covered bar area where people were hanging out in the evening. The bed was super comfortable and the bathroom was so pretty. It felt like a really getaway staying here.

First stop on our Midwest family road trip: Omaha, Nebraska -- state #48 for me (just Iowa and Kansas to go!) -- and we couldn't have picked a better home base than the Kimpton Cottonwood Hotel. This place exceeded expectations. It's stylish, spacious, and buzzing with great energy. The rooms are beautiful and super comfortable, and the whole vibe is just effortlessly cool. The pool was our morning ritual -- it's definitely popular, so getting there early is key, but totally worth it. Such a great setup. There's also a daily happy hour from 5-6pm with complimentary wine or a cocktail, which was a sweet surprise. We also couldn't resist the restaurant's claim to fame: the original Reuben sandwich. As a longtime Reuben fan, I've had a lot... but this one? Best I've ever had. Hands down. Even though we skipped the gym, we appreciated all the little details that made this hotel feel special. Trendy, welcoming, and right in the heart of Omaha -- we were seriously impressed. A perfect way to kick off our road trip adventure.

The hotel is beautiful, and in a nice neighborhood, but it is the people who either make, or break, the experience. which is why Taylor, in reception, deserves a big shout out for excellence. My recent rescue coonhound, Willy, all 80 lbs of him, and I are traveling across country in dead of winter, from Bar Harbor, Maine, to my native Los Angeles. The first few nights on the road, we stayed at Red Roof Inns, because I have never done a big road trip with a dog, and these low rent properties had been recommended by a friend. Red Roof Inns are hit or miss, so I decided to treat Willy and myself to a night at an IHG property. The check-in process is a tad chaotic, and Willy's been cooped up in a car for several long driving days. Thus, he decided to really cut loose in the hotel lobby during check-in. loudly howling, baying, pulling, especially towards a posh Standard Poodle, and her equally posh mistress. Neither of whom were having any of it. It was stressful and embarrassing, to say the least, but Taylor remained utterly calm, and welcoming throughout! She was kind, non-judgemental, upbeat, and even shared that her bloodhound, Verne, made her familiar with hounds. She subsequently followed up with dog bags, treats, and calm competence. I am a public relations consultant of 30+ years, and my daughter, in her 20s, is an LA publicist, who is in Miami this weekend on behalf of the NCAA Playoffs. When she called to check in yesterday, I told her all about Taylor, and how she handled our challenging situation, which is great PR for the IHG brand. In addition to all, she presents as attractive, and well put together. Taylor is an asset to the IHG organization. Also a shout out to tech guy, Chris, who got the 49ers game on the TV. Even though our team lost, he saved my night. Tray, in room dining, is super upbeat, and responsive.

We made reservations, hotel is a little difficult to get to due to construction, but has parking or Valet service. Bar down stairs, and restaurants. located in central area of Omaha downtown, You can walk to several locations, bars, dispensories, shops....

Best hotel to stay at when I'm working in Omaha. Such amazing amenities that if I just want to relax and work in the hotel. Love that it's across the street from Powerlife for workout classes. Such amazing staff and facilities. Highly recommend and will be back again when I'm in town for work.

John Greisen was such an amazing server at the Pool Club. He went out of his way to make sure we had the best day and was even helping us out by taking group photos for my girls and I. We ADORED him and can't wait to come back because of his kindness and superb service!!!

The Cottonwood Hotel is a MUST SEE during the holidays! They completely deck out the hallways with Christmas trees, lights and so many photo ops. Loved the holiday bar pop-up as well! It was absolutely packed, and getting a drink took nearly an hour... but we all had so much fun. Wish there was more seating inside as well. Overall, we had a blast and would go again!

The Holiday Hut is a staple during the holiday season in Omaha. Relative to my last visit, the Holiday Hut has made many improvements. The drink menu all looked delicious and the cocktails sounds very balanced. I had the frosty fir, which came in a cute ornament style glass and was a tasty drink. The decor was plentiful but very cute and there was plenty of seating. I would certainly recommend this as a holiday pop up bar in Blackstone!

The room was small but nice. The valet staff were very friendly. The bar on the first floor has the worst old fashion that I've ever had. It's poured from a tap and only had an orange peel for a garnish. Lazy bartender that was called a mixologist. Ha?!?!

The Cottonwood is undeniably gorgeous! Every aspect of the hotel, from the lobby, to the restaurants/bars, to the rooms is well-thought-out and impeccably designed. We stayed here for an overnight staycation, and we had a great time. We enjoyed a free spiked apple cider in the lobby before venturing to the Orleans Room for a drink and charcuterie. The charcuterie board was really good, but definitely needed more bread and/or crackers to match the amount of meat and cheese on the board. The location is perfectly placed near other Blackstone bars and restaurants.

Dates of stay: November 25 - 27 2024 I normally don't stay at IHG hotels, but the location and pictures (plus other Yelp reviews) really had me wanting to book this hotel! I had some points racked up that made the stay free, so I couldn't resist. The hotel is a wonderful combination of old-school touches and updates. We had Room 320, a King Studio Suite and it was very spacious, with a separate living room area past the bed. The bathroom had lots of room for the two of us to spread out as well, which was appreciated. However, the more time we spent in the room, the more the layout was off; the bed was closer to the door and while the one TV in the room was large, it wasn't quite big enough to really work in the sitting area--we had to crank up the sound to be able to hear anything from the couch! I suspect the layout is the way that it is because the only noise we heard in the room was from outside, having the bed further from the windows was to facilitate better sleep. Couple small problems in the bathroom: After checking in, I noticed that toilet handle appeared to be ready to fall off. I reported the issue via text as I had been sent a welcome text to inquire about our stay thus far. Timing was good since we were heading out for dinner and when we returned, the problem had been fixed! That is great, but I would have appreciated a notification (since I was communicating via text with the hotel already anyway) that I would have received a confirmation that the problem was resolved and know that we could return to the room without being interrupted later. Toilet handle appeared to be ready to fall off. I reported the issue when we were heading out for dinner and when we returned, the problem had been fixed! That is great, but I would have appreciated a notification (since I was communicating via text with the hotel already anyway) that I would have received a confirmation that the problem was resolved and know that we could return to the room without being interrupted later. Front desk and valet staff were great, though no one in the hotel had change for me to tip the valet on our way out and the QR code to leave an electronic tip had such a hefty fee (Really, $2 in fees to leave a $5 tip?) that I did not utilize it. Great gym, too!

4.5 stars. We had a wonderful stay at the Kimpton Cottonwood Hotel. I'd been eager to check it out, and a power outage during a severe thunderstorm gave us the perfect reason to do so while waiting for our electricity to be restored. Our room, though small, was beautifully designed and a nice retreat from the extreme heat Omaha was experiencing. I especially appreciated how dog-friendly the hotel is. The only minor issue was the shower's heat and water pressure, which could have been better. Aside from that, everything else was fantastic.

We loved our stay here for one of our anniversary's! Free wine samples in the hallway... umm YES! The pool is so relaxing with the lounge chairs, big hot tub! The rooms are so clean and cute. And every inch of this hotel is aesthetically pleasing to the eye.

Walked into Lobby and immediately saw dirty cocktail glasses with some liquid left in them in the lobby tables.... Not good first impression...Sleazy, suspiciously dingy and damp room, crowded tiny elevators, no room service after 8:30 pm, inefficient overworked car valet service, in a neighborhood entirely under reconstruction, over-run with kids taking up all the pool amenities...staff is courteous, however. A bad choice. Extremely tacky decor. Went to bed damp, woke up damp. Did not like this place at all. Next morning... looks cleaned up and free of screaming damp kids...looks nicer in the light of this morning...,

Lovely experience! The drink made by the very kind bartender was just was needed. The food selection is great! The pool could have been warmer but the lovely chairs and towels made me want to stay out and tan! Will definitely be going back!

I've never met a Kimpton I didn't like! On my recent trip to Omaha, this hotel came recommended by a friend and I immediately knew it would be a win. I booked in for a Saturday-Monday and certainly enjoyed my two-night stay. The entry way, lobby area, and check-in space is all wonderfully decorated. Such a modern atmosphere, which is a surprise when you walk in because the building itself is old as told by the exterior. Everything is super tasteful, from the seating and book shelves wrapping either side of the fireplace, to the exquisite marble walls and staircase. Also big fan of all of the (real) plants. So many! Upon checking in, they gave me a brief and helpful rundown of the place, and let me know complimentary wine was provided until 6pm (I narrowly made it)! I grabbed a glass of cold, crisp sauv blanc from the stunning bar/restaurant area and brought it to my room to get settled in. Nothing but great things to say about this standard, king-bed room. Everything was extremely clean and tidy, the decor was unique, and the bathroom was so big. Love a good walk-in, glass shower. Feels luxurious. During my stay, my friend and I sat at the bar in the Orleans Room and had a delicious dinner, along with a few thoroughly enjoyable cocktails. The espresso martini was my favorite. Shout out to bartender Austin for the great hospitality. In the AM we had an equally great experience for breakfast in the other side of the space, which appears to be more like a cute cafe. All around great food and drinks. I also got use out of their large, very clean gym. Wishing it wasn't still freezing cold weather, as I'm sure their big outdoor pool is lovely in the summertime! I wouldn't hesitate to return to the Cottonwood next time I'm in Omaha!

This hotel is beautiful, so it pains me to write this but our stay was so disappointing. We live in Omaha and booked a two night stay for our 10th anniversary. We were really looking forward to a relaxing day by the pool, which is really the main reason for wanting to stay here. The pool was so overcrowded, it was impossible to get a chair. We were initially patient, but ended up spending our entire day lurking for people about to leave, and even awkwardly asked a couple of people if they were coming back or leaving for good with no luck. As it turns out, they sell memberships for just the pool- apparently thousands of memberships as half the city was there. To be paying a significant amount to stay at a hotel and not have a spot at the pool was so frustrating. When we went to the front desk to see about checking out and refunding our second night because we were over it, we were basically told "No can do, I'm sorry that sucks, here's some drink tickets, never give up hope!" One of the employees did mention it may be due to the power outage that so many members flocked to the pool. Which I understand, but their handling of our situation really showed a lack of care for our experience. The service overall outside of that experience was pretty lackluster, but the hotel is beautiful, the food is good and the valets were very nice and helpful. Also the room was small and dark for $350 a night. The end.

I've experienced only the pool/bar so far and loved it all! My company rented the back room of the pool bar for a mixology class. We got 4 full size cocktails which were explained and made in front of us, and a token for a free cocktail to use then or save for later. The cocktails were all pretty out there, but taste wise were great and very different. I am a very basic girly/vodka drink person so I was sad I didn't get anything like that, but also had fun learning about a lot of liquors I don't know much about. The bartender did a great job and answered all of our questions well--he was very knowledgeable! The best part was the impressive charcuterie board complete with a seafood basket of crab legs, oysters, and shrimp!! So good!

This was my first time at this hotel, and I was thoroughly impressed. I can't wait to stay again and visit the pool. This hotel has 3 bars/restaurants and one of them is at the pool. It has so much history and the rooms are a nice size. They have valet parking and all the staff is super friendly. They treat you to a complimentary drink voucher that you can use at any of their bars. They also have a happy hour every day from 5 - 6 in the lobby. It is in downtown Omaha and close to lots of attractions and companies. The first night I was there, I visited their bar/restaurant connected to the lobby. I had breakfast there the next morning, very tasty, only complaint is I wish it opened before 7am. I also had dinner there my last evening there, and it was worth every penny. I will travel to Omaha pretty often for work. Look forward to my next stay.

I'm totally shocked that this place doesn't have five stars! It was one of the best experiences we had and completely unexpected in Nebraska! We stopped here on our the way home from our road trip to Denver! Being from Chicago I didn't have high expectations for the hotel scene in Nebraska. Well, I was wrong at least for the Cottonwood. The hotel was upscale and it felt more like a resort with a fantastic pool and drinks. We also loved that we could take our pup down to soak up the sun! The first night (bc we booked a second after we arrived ) we were so tired and sore from driving so we all ran up, changed into our suits and jumped into the pool! It was the perfect night cap after a long drive. We were supposed to head home in the morning but we all wanted a pool day so we decided to book another night. I'm so glad we did! After hanging at the pool we headed to the lobby for a wine tasting which was delicious! And it was kid friendly as they brought our daughter a plateful of goodies to enjoy! Food was great and my husband said the New Orleans Room cooked a damn good steak. I guess it compared to a Chicago steakhouse. Overall we really enjoyed our time here and look forward to returning!

The wife and I went to the Cottonwood for two nights for her birthday and mine. What a wonderful relaxing experience. We ordered room service, I recommend the charcuterie. We enjoyed the lovely pool, even made some new friends. The staff were just amazing, from the front desk all the way out to pool. Such pleasant people. The building is simply beautiful. My wife loved the bed. The room was just immaculate, very clean. We're going to do it again next. loved it!!! GO TO THERE!!!

Very clean, comfortable beds and cozy environment. Nice restaurant/ lounge on bottom floor. Elegant, was a great peaceful stay.

What happened? We have stayed at the Kimpton Cottonwood a handful of times over the last few years. We come to expect great service, and beautiful atmosphere and an overall amazing experience. Unfortunately, the last time we stayed there for our anniversary in October of 2023, our expectations were far from met. On previous visits one of highlights has been enjoying a few drinks in the outdoor hot tub on a cold fall night. We have had no less than 3 romantic relaxing nights out there until around midnight. Upon checking in we were told that if we were out there past 10pm security would remove us. Ok, so new rules or new enforcement of previous rules is a thing which happens, but it was so poorly communicated I was taken aback by it. Next the room; the tv did not work, someone had to come up and fix it (super romantic) the usb charging ports next to the bed did not work. The following morning we requested some towels from the front desk on our way in from a morning dip in the hot tub. After waiting 20 min, I sorted some towels from the housekeeping safe on our floor. I put the do not disturb tag on the door and my wife and I hopped in the shower, only to discover fresh towels on the bed when we got out!! Super awkward and quite intrusive if you ask me. I would have called the desk to tell them that we no longer needed towels, but phone in the room also did not work. Many missed opportunities by the Kimpton lead to my wife and I getting "Home Alone 2'd" in the shower. We don't call this "our anniversary spot" anymore.

My husband and I booked a stay for our 4 year anniversary. We opted for the rate that included breakfast. Upon arrival the staff was super friendly and helpful. Our room was pristine and luxurious. After checking in we came down for a swim and grabbed a few drinks from the pool side bar. The pool is breathtaking even with the close by construction. We had drinks and daily breakfast in the Orleans room where we received top tier service. The chop house and bar in the basement were stunning and we truly love the never ending amount of things to do and see here. We highly recommend the Kimpton to anyone looking to feel pampered and relaxed. We will for sure be back in the future.

Beautifully appointed rooms. Welcoming staff and elegant decor. Multiple bar areas to choose from. The elegant Cottom Room downstairs to the side bar off the lobby and seasonal pool bar. BTW the pool is a happenin' place to be on a summer Saturday with the DJ rockin the crowd! Enjoy the Blackstone district restaurants and bars as well as Jazz on the Green during the summer just a few steps away. A great getaway spot for sure.

Love this hotel. We come to Omaha on road trips to have a meal at the local vegan spot, Modern Love. Ever since the Cottonwood opened, it's been our go-to place. When in season, the pool is fabulous. Rooms are clean, comfortable, perfect place to chill when not frolicking in the pool or out eating delish vegan food. Hospitality is still alive here. Highly recommend.

Beautiful and unique! The steakhouse is very good and has some great options for gluten free (celiac disease).

I took my brother to Orleans Room for brunch. He liked foods and his coffee alot. Except valet guy was super rude to us

If this isn't one of the best hotels in Omaha, I don't know what is. The Kimpton Cottonwood excelled in customer service, aesthetic, creativity, and a reliable stay. Not only that, but they are pioneers in their market for how they not only host and take care of those who stay in their rooms, but reach out past their walls and welcome the community in to be apart of what they do, too. I personally love how friendly and welcoming they are to the community and make so many events possible for those surrounding them. The Cottonwood gives off captivating European vibes and captures an entire era within its walls. Every time I walk through the doors I feel like I'm being transported to a different time of life and feel such an ease and inspiration. The pool is exquisite, every room is laden with beauty, and you could spend hours in the bar / cafe area and not even know it. They are almost always kind, always welcoming, and always generously serving you in whatever you need. Their customer service and community outreach sets them apart, but their strive for excellence deserves a reward. I love having this hotel because it feels like a little stone of pride in Omaha. Photographers - call ahead to ask what they require of you! They are welcoming but limiting with who can do photos and what kind of photos, which makes sense because they want to preserve the atmosphere and photographers are like ants who swarm any given space that offers something out of the norm. Typically you can only do engagement photos there if the couple has signed a contract to have their wedding done there, otherwise they charge a fee I believe (could be wrong) - that or they just won't let you. In terms of other types of photography I'm not sure what they require, but if you want to rent the ballroom on the top floor there is a fee. This is not a cheap place to rent, have a wedding, or stay, but it is worth it for the experience. If anything, stop in and have a cup of tea in the cafe and just enjoy an afternoo

Beautiful hotel, love the old mixed with the new. Pool deck is absolutely stunning. However SERVICE is incredibly slow. It took 40 min to get breakfast and we were the first 4 there. 2 adults 2 kids. Pool bar service also slow , and this was a Wednesday evening , it was not crowded. Ordered a daiquiri and it was watered down , immediately gave it back and he said oh yea it's kind of watery . I need it to freeze more ( why serve it then ) For the amount of money it cost i thought service would be top notch.

Having previously lived in Omaha and coming back for a wedding, I was excited to stay here having heard such great things about the Kimpton cottonwood. It's in the blackstone area which is great, and I was ready to be walking distance to all of my favorite restaurants. Walking in there was one staff member who began checking us in and paused in the middle to take a phone call. It was another hotel guest on the other line who was reporting missing items from her room and they were going to run a report of all the key cards used on her door. Definitely unsettling to check into. I had said something like "oh scary, do we have anything to worry about?" and the front desk member just ignored me. I'd seen other reviews on here about poor service, and was hoping they were just a one off, but they ring true. The room and hotel itself was clean and well decorated. The bedding could use some work, the duvet cover was just two sheets layered around the comforter, and it was pretty obvious they don't ever wash the comforter itself. We only had maid service come by once as we were scared for our personal belongings after overhearing that phone call, luckily there was a safe in the room we could utilize. There also was chips all over the floor beside the bed and bedside table left over from previous guests that was not cleaned. The room had a small refrigerator; a microwave would be a nice added touch for them to consider as well. We never did eat at any of the restaurants or bars there, but the cottonwood room bar looked really nice! They did have complimentary coffee for breakfast but that was all. Definitely disappointing to not have any sort of continental breakfast, especially for the price. They were able to give us a late check out at 1:30 instead of 11:00, which was very helpful. Overall it was a good stay in a great location. Don't think we will be returning any time soon, and definitely did not meet expectations.

Beautifully designed with a nod to its history but with a modern flair. Service was great. Food and drinks delicious.

Love the bar. It was packed and loud and fun. Dinner was so so. Great service but they have really cut back on serving sizes our cheese board was extremely small shrimp was typical 4 piece. Oysters were tiny. Steaks were good but if you're hungry you'll pay a lot for sides. Overall I'd stick to the bar.

With the holiday season upon us, my friends and myself made it our mission to hit up all the holiday pop-ups in the Omaha area. The Holiday Hut at the Cottonwood Hotel was at the top of our list! I would firstly say it's a bit confusing to figure out exactly where it's at since it's not technically inside the hotel itself, but in the pool house I believe. This was kinda cool and made it feel like a ski lodge to be honest. The place is decorated to the max with lights, large jingle bells, and wrapped boxes. Kinda a small place with limited seating, BUT the workers did bring in more chairs for us to sit on so no sweat :) they had a huge bar for speciality drinks, draft beers, and seltzers which was fun as well. Sadly, no appetizers or food which I was thinking there would be. Drinks were super tasty! I had the "Home for the Holidays" drink which was a rum based drink with coffee and some other liquor, but it was super tasty! Friends had a sugar cookie drink and a peppermint Pattie tasting drink as well ,both were also super and a smidge strong, which isn't something bad to complain about ;). Lastly we also took some shots which were like mini sugar cookies. Overall this place was a fun stop if your were going to do a holiday pop-up bar crawl with ugly sweaters (many people were), just maybe not a sit down and chill all night bar. Good and festive tho :)

From the moment my husband and I set foot in the Cottonwood a year ago, we knew we wanted to book ourselves a little staycation. The opportunity finally presented itself on a recent Friday night and we enjoyed every moment. Check-in isn't until 4pm, but we were happy to learn we could access the pool as early as 11am, which was one of the main draws for our stay. The outdoor pool is situated to offer up some great city views, a wonderful pool house with clean bathrooms, a lounge area and bar with creative and refreshing cocktails and a DJ in the afternoon we stayed (a Friday). Once the DJ gets going in the afternoon, I don't feel this is a place for kids. The lounge chairs fill up FAST so keep that in mind, but even without a lounge chair, you could relax poolside or find a space on some of the loungers in the shallow part of the pool. The hotel, as I have said in several other reviews, has maintained so much original charm, and the remodeled rooms were decorated with tile and furnishings that mimic the original era of the space. If you can book a room during the week, you will save yourselves a good amount of money, but weekend stays are a bit pricey. There was the option to add on breakfast for two for $20, which we took advantage of. We plan to make this staycation a tradition.

Holiday pop was magical! especially loved the hallway with trees. The drink menu idea was nice just not so much the drinks themselves lacking alcohol. Ambience was perfect for the occasion!

We decided to stay at the Kimpton Cottonwood Hotel based on recommendations from friends. The hotel overall is very nice and probably one of the more premier hotels in that city and it's located in the Blackstone District which is also nice! Would have given this place 5 stars, but when we got into our room, we noticed the moisturizer provided on the bathroom counter was half used. Makes you wonder if they actually cleaned the place and they offered to send a crew to make sure everything was cleaned. We left and at some point they came in to tidy up the place, but the bottle was still half empty. Clock in the room wasn't working which isn't a big deal since we have cell phones, but for a place like this, I was hoping attention to detail was a priority. The hand grip part of the closet doors are surprisingly difficult to grasp and pull open especially for a UFAS room (only mentioning this because they put us in a handicap accessible room for some reason). Parking here doesn't make any sense either. Valet is $30 or you can park your car in their associated parking lot at $37. You'd think parking your own car would be cheaper. One of the biggest perks though is the outdoor pool! Definitely can't go wrong with that. Overall the experience was good, but some minor details would make this place much better overall.

Wonderful pool and architecture of the lobby was unique and lovely. Our room had character and was well appointed.

The hotel is beautiful! The architecture, the interior design, and the atmosphere all work seamlessly to transport you to a different time. The rooms are well put together, with plenty of amenities and an amazing view of the city if you get one of the rooms that have them. The rooftop is probably my favorite part but be worn that they advertise it with a bar but is more like a stand where bottled drinks are being sold and NOT a full bar.

We stayed here to celebrate our 39th anniversary. And, with some work we were able to get a better nightly rate. A quaint boutique style but updated and modern hotel. Room was comfortable and clean. Pool was very busy with not nearly enough chairs for the number of people. (not sure there is anything they could do about that). Restaurants were pricey but our breakfast was very good. I wish they had told us about the free social hour from 5-6 pm and the free coffee service in the morning. It was almost like they didn't want us to take advantage of those. We also didn't see anything about the $35 valet parking but we found a $5 lot 1-2 blocks away. Overall, very nice place to stay.

I can with a friend for the day at the pool. It was everything I thought it would be. It's super popular any day of the week. It's pretty cool that it has public access because there is not a pool of this nature anywhere in the city that has a bar that isn't an apartment. The drinks and food are moderately priced. I got the chicken Cesar wrap which was a little heavy on the dressing but the chips were great. It's a bit pricey for a day pass that doesn't include drinks so that's something to be mindful of. If I had another pass I would certainly come back.

Southern, French, with a touch of whimsy describes the decor here. The location is a few miles away from the downtown core, which we noticed once we arrived. We were met at the front door and offered help with our luggage. The checkin was quick and friendly and we were notified of when happy hour starts and encouraged to come back to the lobby for a glass of wine. Our room was beautiful with a nice large bathroom that had enough space for our toiletries. The bedroom had a king size bed and it looked like it was plucked from a fairy tale because the comforter was big and puffy and it looked even a bit lumpy. When we fell into the bed it was like falling into a cloud. By far this is the best bed and sleep we had on our trip. We had a balcony room and upon opening the curtains we noticed that someone left a pack of cigarettes, lighter, and a glass of whiskey.... I let the receptionist know and they offered to have someone come up and remove that stuff. We attended happy hour and enjoyed a glass of wine and then went to the restaurant for some dinner. It was so quite in the restaurant we weren't sure if it was open. A server popped their head around a corner and invited us to sit anywhere. The place is nice, I was wondering why it was so empty. It might be the location. Anyway, the wine was so good we wanted to buy a glass but since it was not on the menu our server went out to the lobby and poured us a second glass (no charge). How nice is that? We mostly enjoyed the food (steak and frites, country pate, tartare). Steak was perfectly prepared and the pate was fantastic. Our only complaint is that the tartare was lacking seasoning and a little something - it just didn't have much flavor to be honest. We enjoyed our time here and would definitely return.

James, The rooftop needs more ambience, beautiful hanging baskets, and flower pots that don't look like an afterthought. Tables and more seating options. Cushions on the hard wooden benches. A food menu. A carry out option is not an option. Served in a to-go container to eat on your lap?? If I'm paying $14 for a "glass" of wine I'd like it in a wine glass not a plastic cup. We're responsible adults and should be treated as such.

Let me preface this review by stating the Kimpton Hotel is in a great and safe location near downtown Omaha. There are a variety of restaurants and bars within walking distance. Majority of the staff are professional, friendly, and accommodating. It's a great place if you're planning a "stay-cation" in Omaha or visiting for any reason. Furthermore, it's the same price or even cheaper than Air BNB's and some hotels in the area. All that being said our stay wasn't exceptional and had to plenty of hiccups. Our stay started on a bad note as we were "greeted" by a rude and unprofessional front desk worker. She picked up the phone in the middle of checking us in and began to deal with a potential break in to a customers room (Completely understand needing to handle this situation). Luckily, it seemed like nothing was stolen, but the worker rolled their eyes during the call and seemed to brush it off like nothing happened when it ended. They simply handed us our cards, stated our room number, and went right back to their cell phone. Besides this encounter, as I stated previously, the rest of the staff were amazing. The blonde female night worker was extremely friendly and helpful to my girlfriend and I. Similarly, the day shift employees were phenomenal and professional! The rooms are quaint and cozy. However, when we got to our room there was food crumbs next to the bed and on the floor. The duvet cover is just two sheets that cover the duvet, so hopefully they wash the duvets after each stay. They have a fridge and safe in the room but no microwave, so don't expect to reheat any leftovers. Also, they do not have continental breakfast but their restaurant has breakfast and a great coffee shop in the lobby. I would recommend staying at the Kimpton to friends and family, but our experience wasn't the best.

Opened in fall of 2020 in a rehabbed 8- story building in the now trendy Blackstone district, this Kimpton was positively swarming with younger travelers during our weekend stay. The tiny lobby with just two check-in stations had long lines both Friday and Saturday nights despite COVID. PROS: -it's new so everything is clean and tidy -the older building while making for small cozy rooms, featured up to date amenities and stylish furnishings -my "premium" room (718) was quiet and comfortable with a firm bed and plenty of pillows -small but new bathroom with classic tiles, drenching rain shower head and thick absorbent towels Opportunities -$27 per night for valet parking was unexpected for a small midwestern town (although there's a surface lot nearby for $5/night) -with only two clerks and no room for more, the check-in process was slow and it was tedious waiting in the long line Bottom line - definitely on par with other stylish Kimptons and a nice spot for a weekend stay.

Absolutely amazing experience! The hotel was clean and very nicely decorated and kept. The staff (especially Sarah at the front desk) were super kind, patient, and helpful! Everything about this hotel was just great. The rooms were nice (except for the heating/cooling constantly changing on its own)! The free drinks were great, and all the food they served was amazing quality. Overall great experience staying here!