Isaac Ohrenstein
Google
I really would have liked to leave a more positive review, but I had a bad experience with the host. More on that later. Bermuda is a beautiful island and I had a very nice time. The town of Hamilton especially is picturesque and has good shopping. Also enjoyed the ferry to the navy dockyard. Marley’s place is essentially a single-family house where different bedrooms are rooms. Don’t expect luxury by any means. I had a bunch of bugs (which I understand it’s an island), a few stray hairs (also get as it’s not a luxury hotel). My issue came when it was time to checkout, Marley had not informed me that checkout was exactly at 10am. Apparently, not a minute later. I arrived at 10:15 to find all of my stuff moved. She put my dirty laundry in my suitcase, packed my electronics, moved my toiletries, etc. This was a rather unpleasant surprise. She had mentioned nothing about the deadline prior, and sent me a message at 10am asking where I was. I immediately responded that I was on my way back. I understand that technically checkout was a few minutes earlier, but this feels extremely unreasonable and inappropriate. A little flexibility and communication would have gone a long way. I get that I was technically late, but the way she dealt with it was unprofessional and out of line. Because of that, I can’t recommend staying here.