Kingston Theatre Hotel

What a fabulous hotel! From the moment I walked in the door I was given a lovely Yorkshire welcome. Every staff member was friendly, professional, polite and had a good sense of humour.|The hotel is lovely inside, immaculately clean throughout and very tastefully furnished. My room was perfect and had everything I needed for a comfortable stay and again the room and ensuite immaculately clean. A lovely touch was some pillow spray from the company " This Works" which I've used before so I know it's excellent quality.|The breakfast was superb and the staff were able to cater for my dietary needs no problem. The lady who served me at breakfast could not have been more helpful, like all the staff.|There is a lovely bar area by the lounge which is particularly comfortable to sit and enjoy a drink. The young lady who served me and the dinner waiting staff, again really lovely. I enjoyed a very delicious steak pie and chips for dinner and the steak meat was superb!|I could not fault this hotel and the wonderful staff. |A big thank you to the two ladies who helped me with my car after some pesky birds had left a rather large and not so lovely message on my windscreen! |Thank you again for a wonderful stay, I can highly recommend this hotel.|Kind regards|L

We had a wonderful stay for 1 night. The hotel was very clean, the staff were friendly and helpful. The mattress felt new on the bed, hard & soft pillows available, fans already in the room & real mugs....always a bonus! Breakfast was cooked fresh and delicious, but it was our evening meal that was perfection. We all had different dishes and each one was deliciously fresh. Reasonably priced and we would stay again. Side note-there was a celebration in the function room, we didn't hear anything in our room.

Great place - love coming back here. Very clean - beds comfy. Breakfasts excellent and pre theatre meal lovely - so handy for theatre. The staff are fabulous - from Emma, Nikki and reception staff through to restaurant staff - I can't praise everyone enough. Simon was so helpful......|I will book again - love ❤ it here.

Booked this hotel as it was close to the theatre we were going to. On arrival we were welcomed with a free upgrade (and sweets)! The hotel is a perfect blend of class and Victorian heritage. It's immaculately clean. The attention to detail, and consideration for guests, sets this hotel far beyond any of its competitors. Staff are attentive, helpful, and friendly - all seem happy to be there and happy that you are there. Breakfast was delicious and the service was impeccable. Full marks; highly recommend!

Thank you to Simon and Emma for looking after us on our 2 night stay. We were in the area for a 60th birthday party and chose this hotel for its value and personal charm. Nothing was too much trouble for the team. As others have said, free parking, good breakfast and for us it was peaceful and quiet. We would stay here again.

Great location and quiet. Staff were very accommodating, friendly and helpful. Can’t fault the place, free and convenient parking, very easy to get to. Tasty breakfast. We would certainly recommend and visit again. Thanks for having us.

Great hotel - love coming back here - staff so thoughtful and kind - Great for single guests - make you feel looked after. I shall be booking again. Breakfasts and evening meals fab - highly recommend- thanks Emma, Nikki and Simon and all restaurant staff and behind scenes staff - so clean and comfy.

Amazing Stay with Incredible Food and Atmosphere! I recently stayed at Kingston Theatre Hotel, and it was an absolutely perfect experience from start to finish. The rooms were spacious, beautifully designed, and impeccably clean, providing the perfect blend of comfort and luxury. The staff went above and beyond to make us feel welcome, always greeting us with a smile and offering excellent service. One of the highlights of our stay was the hotel’s restaurant. The food was nothing short of phenomenal—fresh, flavorful, and expertly prepared. Whether it was breakfast, lunch, or dinner, every meal was a delight. The atmosphere throughout the hotel was warm and inviting, making it the perfect place to relax and unwind. If you’re looking for a hotel that offers top-notch hospitality, stunning accommodations, and a dining experience that will leave you wanting more, Kingston Theatre Hotel is the place to be. I can’t wait to return!

Kingston Theatre Hotel is not a nice hotel. It was cheap to book and you get what you pay for. We booked the standard double with included breakfast for three nights. I booked it for the location only and although I knew that it was a bit shabby, the hotel was very disappointing. Not recommended. On the positive side, our standard double room was very spacious, both the bedroom and the private bathroom. The bed quality was poor and our sleep suffered. Walls were very thin. We were talking to each other in the room at a normal level when another guest banged on our door telling us to "shut the **** up". The hotel is not in the best part of town, either. Showering was unpleasant. The shower curtain did not repel water at all, so the bathroom floor was covered in water after every shower as the water simply traveled through the curtain. The bathtub was a huge step up from the floor so it was a slipping hazard getting in and out. I said that getting in and out of the shower was the most dangerous thing I did in Hull. The showerhead sprayed water in many directions and it always got in my eyes. When I tried calling the front desk on several different occasions, it rang forever with no answer. Our room keycard randomly stopped working and we were unable to get in our room. When we went back to the lobby, we were told that the cards "sometimes do this" and they gave us a new one. As travelers, we were on a very tight schedule and it's an unpleasant surprise to be locked out of the room without warning. The hot breakfast, which I purchased included with the stay, was poor. Breakfast hours are 7:00am to 9:00am (as of July 2015), which I found convenient. However, the full English breakfast tasted so bad that I didn't even eat it the next day. Everything tasted like it was frozen or from a tin. The continental breakfast they offer is passable though: packaged pastries, yogurt, cereal, toast, juice, tea and coffee. The breakfast waitstaff were attentive and the breakfast room is pleasant, however. I would look elsewhere especially if you are looking for a nice, classy, romantic hotel which is what Kingston Theatre tries to sell itself as.

I'm sure that in its day this was probably quite a grand hotel but although there was refurbishment work going on when I was there I think it will take more than that to get it back to its former glory. The first problem was when our group arrived and one of our party was told that they hadn't got a room despite the fact we had actually booked 2 months in advance! They didn't seem bothered and when we said what about the 3 rooms that we had cancelled a couple of days before they said that they had all been taken. The attitude was just go and find somewhere else and because the person on reception hadn't taken the bookings didn't really care less. When we suggested that the hotel (as it was there fault) should make an effort to find somewhere else we were met with indifference but after a while they did offer to provide a couple of other hotels phone numbers for US to call! The hotel is in quite an old building and it shows. They have made some effort to modernise. The rooms are tidy and functional, I think you would be ok just staying the odd night or 2 but not much longer. Other members of staff were a bit more friendly. The meal was ok and service quite efficent. There is also a well stocked bar. Handy for the theatre I imagine?