Kinley Cincinnati Downtown, a Tribute Portfolio Hotel

Great place to relax or have a drink or have something to eat. The hotel is downtown and within walking distance of the Arnoff center. The beds are comfy and the staff is friendly and helpful. The onsite restaurant, Unexpected Burgers & Bourbon is fantastic too. Oh, and I can’t forget the bar in the lobby, which is also very nice. A special thanks to Yuvaraj. He made the my stay with his kindness and thoughtfulness. I did valet parking while there. The valet team was also very helpful

Our stay at the Kinley Hotel in downtown Cincinnati was wonderful from start to finish. Even before we arrived, the email communication was excellent — clear, helpful, and thoughtful, making sure we were fully prepared and felt welcomed ahead of time.||Upon arrival, we were warmly greeted by Dan, whose friendliness and professionalism immediately set the tone for a great stay. It’s clear the team here is well supported and genuinely takes pride in creating a great guest experience.||The room was larger than expected being downtown. It was comfortable, thoughtfully laid out, and impeccably clean. Everything felt fresh, well cared for, and inviting, which made it easy to relax after a long day/ night downtown.||And the breakfast… wow. The croissant alone deserves a special mention — absolutely outstanding and huge! One of those little details that turns a good stay into a memorable one. Not only did it taste great, but was served very quickly... no real wait. ||Between the attentive communication, welcoming staff, cleanliness, and comfort, the Kinley Hotel truly stands out. We would happily stay here again and highly recommend it to anyone visiting downtown Cincinnati.

The moment we walked the service was excellent. Deante at the front desk was friendly and very welcoming. The rooms were clean, the gym was nice and had a peloton bike which was fun to get to use. The bar at night was cozy to get a drink at before going out in OTR and we got breakfast in the morning before departing and it was the perfect send off. We’d definitely stay here again for a staycation.

We stay here every time we return home to visit family, and it consistently exceeds our expectations. The rooms are spacious, thoughtfully designed, and the high ceilings make them feel especially open and comfortable.||What truly sets this property apart, however, is the staff. They go above and beyond to ensure each stay is exceptional—and even more impressively, they remembered us by name when we arrived, despite it having been several months since our last visit. That level of care and attention to detail is rare and deeply appreciated.||It is clear that the leadership here is exceptional. The entire operation runs like a well-oiled machine, creating a welcoming, seamless experience from start to finish. It is incredibly reassuring to know that every stay will be just as wonderful as the last.

Every time I come to Kinley I got smaller room despite my Gold Elite status. I wonder if they have any smaller than this time. I will know next month. Other than, the hotel is clean, everything works and service is fine. There are few restaurants around so all is fine. The breakfast is limited and starts at 7 so I miss it as I need to leave before 7 every day. Still. much better place than any other Marriott hotel except for Lytle

Fantastic experience. I don't give 5 star reviews very often. I'm a tough guy to impress. I particularly want to call out Deante for his professionalism and helpfulness. Very valuable guy to have on any staff I used the bar, room service and enjoyed the live piano music. Location was also very good and felt safe. I thoroughly enjoyed my stay.

1. They charged me almost double the amount stated in the invoice, and when I checked with them they said they said they will investigate, but never got back to me. 2. I wrote to the manager's email checking on the over charges and he also did not reply my email. 3. The person on the phone claimed he didn't see the excess charges and that my credit card was charged the correct amount, but this is cannot be the case because I see my credit card statement for the same line item to be much higher. 4. I gave up and just filed for fraudulent credit card transaction with my bank due to the unesponsiveness of this hotel. It's unacceptable that they cannot respond to my email for something as serious as excess charging. 5. Also, they don't have laundry service ❌

Convenient location with on site dining option. Spacious rooms with a large bathroom. If booking 2 rooms 904 & 5 have a private shared hallway just off the elevator Limited clothes hanging area, no luggage rack & only a mattress no box spring so the beds are lower. Plenty of charging plug options.

Wow! My sister and I stayed here because we were in town for a concert. It was so relaxing! The water pressure in the shower was perfect. The bed was comfortable and we LOVED the pillows haha. We loved the pillows so much that we researched what type of pillows they were smh haha. Also, the lobby was clean and the guest service team was nice & delightful. I valeted my car & had no issues dropping off or picking up. It was so seamless. We ate at the bar, which I don't recommend, it tastes like frozen food but we loved that they had a happy hour for guests. I loved the location because it wasn't too far from the venue & close to the after party we attended. I would definitely stay here again when I'm in Cincinnati.

Came for a couple nights while in town for work. Valet was friendly and helpful, but when I went to check in, I stood and waited about 10 minutes before anyone came to the desk to check me in. The property is decent, the room was relatively comfortable and décor was nice. The bed's top sheet was "pilled" where the threads were coming out of the fabric - might be time to replace this one with a new one. Curtains in my room needed some work, as they wouldn't completely close and they were coming unhooked at the very top. On my second day I came back to the room around 3PM after a day of meetings only to find the room hadn't been refreshed yet. Worked in the room a couple of hours and then headed out. Came back later in the evening and it seems in between then they came in to refresh the room. Kind of odd to wait until so late in the day to perform housekeeping. Overall, not a bad place to stay, but I feel it could be so much better.

What a gorgeous hotel! I absolutely love the decor. Located downtown Cincinnati, walking distance to restaurants and shopping. The Kinley only has the option to valet your car -- pricy at $46 daily. There's a small lounge area and bar. They have a small menu. I ordered room service, but wasn't impressed. I feel like the room is spacious for being downtown. Again, the decor is amazing. Large king bed, armoire and desk area, gorgeous wallpaper and large windows. The bathroom is small, but sleek.

The room was great. The bar downstairs, which I believe is called The Exchange, has horrible customer service. I was there for 45 minutes, took over 20 minutes for the bartender to acknowledge my existence, then once I ordered, another 25 minutes passed, nobody brought me my order, nobody offered me water, again it was like I didn't exist. I travel all the time, 100+ bonvoy nights this year as of 10/5/25, and this is the first time I've left a negative hotel bar review. It's not good.

I booked two rooms for a one night stay at the Kinley for myself and two friends. By and large, my room was great as I was on the top floor which was quiet. The bed and towels were soft, the room was comfortable and no issues on my end. My friends however were told that their room wasn't ready despite us arriving at 9pm which is absurd. They were asked to be moved into a room with bunk beds which is unacceptable. Instead, they were moved to a room with a horrible layout and the air conditioning was not functioning properly as it went back and forth between freezing and hot. I emailed their manager and received no response on trying to make it right, which is also unacceptable.

What a great find! From the front desk Room decor and amenities Beautiful lobby decor Great breakfast options Great food/bar options Cool location Definitely will return

I really enjoyed my stay at Kinley. The location was very central and an easy walk to multiple locations around the city to eat, drink and hangout. The staff were super friendly and prompt with any requests. Didn't make it to the gym but I did see that they had a Peloton . The room was nice and clean, simple and clean design. Bed linen was clean and nice and comfortable. Bathroom was clean with plenty of towels. Nice to even have restaurant located on site and even a little bar. Everything you need all in one spot. Definitely will make Kinley a spot to stay when I'm in Cincy.

DO NOT STAY HERE. I'd give it 0 stars if I could. I had booked a three-night stay weeks in advance. My flight was delayed, so I checked in late at 2am, and when I did, they told me that the hotel was fully booked and that they had given my room away. They directed me to another hotel which was already sold out and was not remotely helpful or sympathetic about the situation they put me in. I had to find another hotel on my own literally in the middle of the night. This was an awful experience and no way to treat anyone, much less a loyal Bonvoy member for years. If this can happen to me, it can happen to you.

This review is for the bar only. Like many hotel bars it's a pretty hit-or-miss option. On my most recent visit, I stopped by around lunchtime on an October weekday. The bar area was vacant except for the bartender who was caught off-guard by having a customer. As I sat and enjoyed my beer a few other guests eventually populated the area, doing some remote work while enjoying a beverage. Again, the bartender though friendly enough, seemed a little out-of-sorts with having customers at this time of day. Bar and restrooms are clean and there's nothing really wrong with this place, just not much going on in the atmosphere department.

This hotel came recommended by a co-worker of mine. My wife and I decided to stay here after a night on the town for her bday. Each employee I dealt with was great. One of the front desk workers was wearing dirty crocs - a style I will never understand. Again, all employees were great by being helpful, informative and accessible. At the end of the night we made our way back to the hotel. Stopped at the depressingly vacant and overly bright bar for a night cap. Sterling was our bar tender - great drinks. Everything he recommended we tried and we enjoyed. The room was small but we weren't hanging out in the room so it was fine. Clean and I thought comfortable. Make the bar more inviting and I could see this being an enjoyable little spot.

The Kinley is a beautiful artsy boutique hotel in a great location Downtown Cincinnati. The staff greets you and treats you like family. The GM has elevated the experience, service and food and beverage offerings. I will continue to choose the Kinley 1st when staying downtown Cincinnati.

This hotel is super cute, and quaint. The staff, especially Matt at the front desk are super helpful and friendly. This will definitely be my go to stay in Cincinnati in the future!

This hotel is located in a perfect spot, close to many restaurants and many parking garages in case you don't want to valet park your car for $37/n. Rooms are very clean, beds are comfortable and the fitness center is well equipped. There is a bar in the lobby, little on the pricey side but it carry a good selection of high end liquor. This hotel will up sell you a room upgrade vs offer a complementary room upgrade. Most of the staff I communicated with was super nice. Almost everyone at the hotel was wearing masks which was nice to see during a pandemic. Fitness room had a box of disinfectant wipes in addition to individually wrapped towels. I did not see any social distancing signs inside of the elevator but I hope by now people would know not to crowd an elevator. During my stay we had a largest snow fall in 12 years. The hotel was prepared for it and by the time I left in the morning the sidewalks were clear around the hotel. Overall a great stay and will stay here next time I am in town.

This place has terrible service. They are always blocking the streets forcing people to literally have to back up on a one way street. They refuse to move cars and as a result, are always having the cops called on them..... exactly what you want to have at your hotel. Valet is rude and I was actually assaulted by one of them when I tried to complain to the front desk about all the cars blocking the roadways. Look out for all the beggars and smell. Furthermore, everything around this place has closed. Avoid at all cost!!

I travel to Cincinnati for work on a pretty regular basis and usually stay at the Westin downtown. Decided to change it up this time and stay at the Kinley and I couldn't have been happier with my experience. The hotel is close by to many great restaurants and houses a very good coffee shop in the lobby that serves a great breakfast and has a fun bar for a nightly hang. It's a boutique hotel that delivers a 5 star experience. As a loyal Bonboy member I was upgraded to a corner room and had a very well appointed room that house a very good steam iron and a walk-in shower that's very roomy. The room had a very comfy small sectional and boasted a 60 inch TV that was easy to maneuver and move to whatever angle I wanted. I really appreciate this as I often like to hook my computer to the TV and having a tv with an mount that you can move is a great amenity. The bed was comfortable and the AC in the room worked great at whatever temperature I wanted. There is a valet that is 42 dollars a night or a garage across the street that is self park but no in and out privileges. I truly and enjoyed my stay here and actually rebooked for another trip I have coming up back to Cincinnati.

One of many downtown hotels. The location is walking distance to both stadiums. The front desk staff is friendly and helpful. There are many inexpensive parking garages in the area if you don't want to use their valet parking. Our upgraded room was small, but had windows on two walls.

I'm giving this hotel 3 stars for several reasons. First reason, look at the chipped paint on the wall, ummm this is a brand new hotel, why is the paint chipped near the plug? Second reason, the curtain doesn't close all the way, sunlight woke us up both mornings. This is a new hotel, why aren't the curtains closing properly? Next, look at my chat with the front desk prior to my arrival. Ummm they said we could warm up our food in their break room; husband tried to warm food and they said, "we don't have a microwave," so why did the team member in the chat say that we can use the microwave? See pics for this chat. As a gold member, I don't feel you truly get any perks. Mediocre maybe because I was using my certificate?!?!? That I earned by spending money. I don't know, maybe it's the quarantine but I think this stay could have been better. The lobby is beautiful, small rooms and just not what I'm used to. My last stay was at "The 9" in Cleveland and this doesn't even compare. The only saving grace was the staff being decently nice. I don't think I will stay here again.

I recently stayed at the Kinley for a wedding and had a variety of issues. First, I tried booking with the block room rate online, but it would not let me. I called the hotel and after about 10-15 minutes of being on hold I was told that I was not able to book with the discount rate for one of the days. I thought this was odd, but accepted. When I informed the bride of this she said that was untrue and called the hotel to get me the discount. Next, online it said that they offered bassinets/pack in plays for infants, however when we arrived late Thursday night the manager on duty didn't even seem to know what one of these were. This led to my newborn son to sleep in his stroller for a night which was not safe. The next morning I asked again and this time the manager said "of course, I'll send one right up!" Third, our hotel keys stopped working, not once, not twice, but three times in the course of 2.5 days. Constantly getting locked out of our room with an infant was extremely upsetting. Also, the hotel room, which we were paying $200/night for, was extremely small, had curtains that wouldn't close, and the weirdest pillows I've ever slept on. The pillows were large, loud, uncomfortable, and seemed to be filled with air? They deflated throughout the night. Lastly, the valet service took a while to bring the cars around. The workers' seemed to be hustling and were very nice though. Overall, many of the workers seemed slightly incompetent, the room was a let down, and we had many technical errors throughout the weekend. Besides being in a good location, I would literally recommend any other hotel you can find.

Inside entrance of hotel seemed messy, cluttered - and lobby/sitting area was dark and dusty looking (many of the lights were out/off). It was as though I had arrived unannounced. Unseasoned staff - many seemed out of their element, unprepared, unprofessional. Supplies seemed to be in short supply (body soap, towels, coffee/beverages, lightbulbs, etc.). Getting to my room off the elevator was like walking a labyrinth, confusing. Room was clean and nicely furnished. Pillows were like a helium filled balloon. Shower soap was a quarter filled. Only two towels?

Beautiful hotel! I had the opportunity to stay here for work several weeks after it opened. The decor is beautiful! For someone that travels a LOT for work, seeing decor that is different is always welcomed, otherwise every hotel feels the same. The rooms had soaring ceilings and the beds were very comfortable. The staff was wonderful as well. I needed a meeting area to do some work and they recommended a communal workspace just around the corner. The sales director even organized for us to go there for the day, which was extremely helpful and kind! If I get to come back to Cincy I will definitely stay here again. Can't recommend it enough.

We recently stayed here for a weekend. Our overall experience was mediocre at best. First, the location, while not a far walk from the river area, and arenas, is in a rather run down area with several boarded up buildings. Not much around it for bars, restaurants. You need to walk a couple blocks to find anything worthwhile (there is an Argentinian restaurant right across the street that is supposed to be good, but we didn't try it). The lobby is uninviting, and tiny. The restaurant was not open so food options were limited to a couple things available in the bar area for breakfast only. No real cream or half and half for morning coffee. The room was small with no sitting area. Just a bed (not overly comfortable), small desk, and very small desk chair, a cubby (not closet) to hang a few clothes, and a couple drawers. Lighting in the bathroom was awful! Couldn't see a thing. Problematic if you are trying to put on makeup. The shower was big, but completely all tile, and the shower floor was slippery (slimy). The door to the bathroom is a very large sliding door that was very heavy, hard to move, and didn't provide much privacy. The drapes in our room were broken so the only way we could close them for privacy, was to use pant hangers to clip them shut(the ceilings are so high we couldn't reach to try and fix them ourselves). Also, Netflix was only available using home account and password. You can hear everything in the hallways, and there is a lot of street noise. I will say that the staff were friendly, and housekeeping did a nice job. For the money, we expected a more comfortable hotel experience, especially from a Marriot owned hotel. They went cheap all around with this remodel.

JC welcomed me at the front desk, was hospitable in getting a quiet room, the burnt carrot salad was delicious, there's a good energy here because of the caring staff. Will stay another night to savor more. Stay strong!

I recently stayed at the The Kinley Hotel in Cincinnati over the holidays and I can't express enough how charming our stay was. Not only did we get a corner room with a front facing view of Race Street but we got a room with a sitting area, a gorgeous interior design, a large bathroom and shower area, and a magnificently large swivel TV (perfect for cuddling up to movies in bed). I stayed at The Kinley for an extended stay and it felt like being with family. The reception staff couldn't be nicer or more welcoming. We were greeted with smiles every day and Christmas cookies over the holiday. Santa even left us milk and cookies on Christmas Eve! I enjoyed the Khora, the hotel's restaurant. The food there is great and the layout of the space is perfect for gatherings but also maintaining social distance. I have to call out Tanesha (who in my opinion is a star employee with her positive attitude and fun demeanour) and Theresa for making our room look nice every time we returned to it. The Kinley is close to Over The Rhine, and a nice walk to the central park area. I should mention we stayed at The Kinley with our tiny chihuahua. Since The Kinley is dog friendly, our dog was welcome everywhere. She's a huge part of our family, so being able to have her there was so special. I highly recommend The Kinley for weekend stays or extended. If you need extra hangers or any little thing to make your visit more comfortable, they'll take care of you. The cleaning service is very good, and the lobby is kept in immaculate shape--it's very instagrammable. My only request (which is the only complaint I can even muster) is that they carry more varieties of tea like chamomile in their restaurant and bar area as this was the only thing I felt was missing (and that's such a small detail but like I said, they had pretty much all their bases covered). I can't wait to return and know that I'll be staying here again soon next time I visit Cincinnati.

Just stayed at The Kinley. My friend was mugged directly in front of the hotel at 11 pm. As he tried to get away from the criminals he went to the door and found that the door had been locked so he couldn't get in and there was no one either at the front desk or the bell stand. He pounded on the door and eventually someone came to let him in. He called the Police and filed a report. This is not a safe location. Hotel management handled the entire incident incredibly poorly. I would not return to this hotel under any circumstances.