KIRO Hiroshima by THE SHARE HOTELS

This hotel is in a good location, with shops, restaurants and major sights all within walking distance. The main train station is even walkable if you're up for it. Staff were friendly and helpful with excellent English. Our room was reasonably sized, clean and confortable. It was just starting to look a little dated and in need of a minor refurb, but not enough to reduce the rating. The "poolside" is a really nice area to relax.

We booked 2 rooms each with 6 beds for our party of 10. The kids loved the curtains that enclosed their bunk beds. The rooms had a small fridge and a bathroom. Minimal space for luggage however there was a communal kitchen which we used for cooking breakfast each morning and a communal lounge bar with free non-alcoholic drinks of an evening. Really great for a few nights to sleep. There is also a coffee barista downstairs but only options were oat and cow milk and didn't do decaf.

The design, location and service are good BUT, what makes this Hotel a no go for us that it has a huge black mold issue throughout the entire air condition of the building! Every air condition I’ve looked at is basically coming alive with mold. This hotel is sadly a huge health hazard! And they seem to be aware of this!!!! Our room was extremely dirty when we checked in, they at least cleaned it properly the next day after we complained, but the moldy odor still remained. The air conditioning in the hallway was completely covered in mold! The rooms also seem to need a little renewal. We’re actually really fond of “The Share Hotels” but Kiro in Hiroshima was absolutely horrible. We wouldn’t recommend it to anybody or book it ever again. I sincerely hope, that enough people complain so that they at least clean and sterilize their ventilation and air con systems through out the building! Can’t believe, that they’re letting people pay for accommodation in this state, absolutely not Japanese standard!!!

A true haven of peace. From the moment you arrive, you are struck by the calm and relaxing atmosphere that prevails throughout. The lounge and common areas are welcoming, bright, and perfect for unwinding. The staff are absolutely delightful—always smiling, caring, and attentive—making the welcome feel especially warm. The room, spacious and filled with natural light, is spotless. An ideal place to recharge and enjoy a tranquil stay.

I would not recommend booking this hotel under any circumstances, even though the location is good, lobby and lounge nice and the staff very friendly. My room was extremely dirty and rundown, the elevator and hallways were filthy, it was moist and there was a terrible smell in both the room and the hallway. The worst part was the mold around and inside the air conditioning (in the room and the hallway) and in the bathroom. Although the room was cleaned after I complained for the second night, it was still far from what to expect from a hotel even in this price range. Never again.

Great spot for a family. The pool room floor feels like a 5 star hotel. The rooms maybe small but with the city on your doorstep no complaints. Teenagers ( we had 3 ) liked the enclosed bunk beds. Great welcoming service with beautifully prepared coffee available. Thanks all!!

We have just finished a 2 night stay here as a family of 5. KIRO was excellent place to arrive. Beautiful touches everywhere from the pottery glasses to soft close doors to sensor lights and taps. The pool room is a serene and beautiful spot to escape the sometimes overwhelming of the senses Japan gives to a new arrival. GREAT location, an exclusive area for shopping but only block away from normal every day wears, yes small rooms but please dont arrive to Japan with large suitcases you would be mad and Kiro offer shared spaces to hang out if you wish. Comfy beds cannot do anything else but to recommend.

Rooms are quite small, which is normal for Japan in general. We booked a bunk-bed room and after crib for my 12 month old. The crib they gave us was more like one for a 0-6 month baby which mine definitely is not and we spent the whole time worrying about whether he was going to climb out and hit his head! I'm not sure the hotel should be providing this for babies who can sit up. We didn't even receive a greeting when we arrived at 2pm. The woman at the front desk was cold and unwelcoming. They seem extremely inflexible too, not allowing anyone to check in before 3pm even though their check out time is 10am, earlier than most other hotels. It seems like that logic would only cause a queue at 3pm when everyone wants to check in... The service overall is not great- they seem to think they work at a 5 star hotel, and the surely treated us like we were a bother (even though we had no requests and didn't ask for anything). There needs to be a greater focus on hospitality at this place. Would not recommend.